Start - Turn Off no longer works.

Suddenly, cannot turn off the machine.  He ignores the command.  Win XP 2002 SP3.

Thank you

Lee

Hi Lee,

 

1 have you ever done any recent hardware or exchange of software on your computer before this problem?

2. you receive an error code or message?

Please follow the methods:

Method 1:

 

Try the steps below and see if it works for you:

a. create a shortcut (desktop) right/new/shortcut click.

b. paste this into the box. %windir%\system32\shutdown.exe - s-t 0 , and then click Next.

c. it should already show stop for the name. Click Finish and you should see it on the desktop. See what all the way stops your PC.

 

Method 2:

 

Advanced Troubleshooting for shutdown problems in Windows XP:

http://support.Microsoft.com/kb/308029

Note: You must follow step 4 of the article mentioned above to recover the computer to Normal startup after you complete all the steps.

 

Note: When you restore the system to a previous state, programs and updates installed later will be deleted.

Warning: Before you perform an upgrade in-place, you must be prepared for the worst scenarios that led to your existing data on your computer being deleted. These data include data personal, settings, information about the hardware and software drivers. In case of a worst case scenario, you may have to reinstall all the programs. Make sure that you back up personal data to disks or other external storage devices before performing an upgrade on the spot.

I hope this helps.

Tags: Windows

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