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• Problem with external hard drive (an unexpected error - 50)

  I've had this problem for a few months now. Sometimes, I can't delete a file from my external hard drive, or export a file to it. The process is impossible, and I get a message "Cannot perform the action due to an unexpected error - 50". Ejecting the disc gives the message "eject impossible because another program can use it." Ejection force becomes the only option. After re-login, the problem goes away, like nothing ever happened.

  The question is not constant, but quite common to become a nuisance, the one I want stopped.

  That's what I think it is (a bad connection with the cable, defective contact), or is this a virus? I need to know.

  The hard drive is 1 TB Toshiba Canvio Basics and is formatted as Mac OS extended (Journalized).

  not a virus, and not only because there is no virus mac at this time.

  negative errors on the discs can be a signal indicating that the file is corrupted or worse still, the drive is failing. While it can also be a problem with the cable or the connector that it commonly goes back on the disc itself.

  Currently, it is recommended that you backup your data if a backup fails, you may need to save what you can manually and sometimes that means go to this folder by folder or file by file

  Use Time Machine to back up or restore your Mac - Apple Support

  All HARD drives (and SSD') eventually fail and while this isn't a your statement you should check the drive with disk utility (Macintosh HD/Applications/Utilities/Disk Utility) after you got what you possibly can off and consider replacing the disk with a new one.

• Lightroom CC - edition in the external editor with images located on the external hard drive problems

  I have recently moved most of my image containing folders on external hard drive. In general, everything works smoothly in Lightroom (running latest CC). However, if I try to use an external editor of in Lightroom, I managed opening image in Photoshop CC if it is chosen. However, if I try to edit in a NIK Collection programs (i.e. Viveza 2) or affinity Photo I get error messages. The copy of Tiff is generated within lightroom, but at the spearhead of the external editor the following messages are met...

  • Viveza 2 - 'News file. Plist could not be opened"
  • Photo of affinity - "'could not open the file - / Volumes/4Tb iMac/2015-10-20-202036/Macintosh of the castle of my book 2 Backup/Backups.backupdb/Neil HD/Applications/Adobe Illustrator CS5/Plug-ins.localized/Photoshop Filters.localized/Unsharp Mask.aip/Contents/Resources/he.lproj/InfoPlist.strings the file type is not supported.". " My external backup drive is " " " 4 TB my book 2 backup" but my images are on an external drive called "4 TB My Book 1" ".

  However, if I move the folders containing images of problem on my desktop (iMAC 27 2015) in Lightroom external editor command change... works very well. The images open with Nik Collection and Photo of affinity and save in Lightroom when save. Everyone knows about this problem? And if you have, is there a resolution?

  
  

  Any help/advice greatly appreciated.
  

  Neil

  Looks like I solved my problem with Lightroom. I disassembled my external backup drive, but upheld the disk external drive containing the photos up and then restarted my mac. After the reboot, I open Lightroom and chose the image on an external drive for mounting in affinity Photo and Collection of Nik. Both image successfully opened in editors. I reassembled the backup drive and rebooted time machine and repeated the same opening picture in external editors. Once again, works great. Have no idea where the original problem. Looks like a bad path was stored in a config somewhere file.

• Problem with external hard drive 500 Gb Stor.e Steel

  Hello

  I ve bought a Store.e steel 500 GB external hard drive and I can't get large files (such as 4 GB) it wit. There is a message that says that the file is bigger that the system supports whenever I try to get a file of 4 GB, but I have 300 GB of free.
  What evil?
  Thank you

  I agree with user Stephen.
  The file format of HARD drive seems to be FAT32, you must format the HARD disk to NTFS to be able to manage files over 4 GB.

  Welcome them

• Seagate FreeAgent GoFlex USB external hard drive problem

  I have a Seagate USB external hard drive. It is loaded with all my pictures and music. I can not open. I did in the past without problem.  It is a Seagate FreeAgent GoFlex. It says that I have the drivers updated. I've started and restarted. uninstalled and installed etc. It's also almost if there is nothing on the disc. When I plug it into the USB port it will not appear in the my computer tab, however, it shows in the toolbar at the bottom as installed but with nothing on it. When I run the troubleshooter, it says that the problem can not be detected, but it also says that the device is functioning properly. I do not know because I can not the specifics to fill. Y at - it somewhere that I can take this drive to see if someone can see if my files are always about this and that so they can transfer to another drive? Help, please!

  [Moved from comments]

  Hi Philippe,.

  Welcome to the Microsoft Community and thank you for the post about it

  It seems that when you connect an external hard drive Seagate USB to your computer, there is no indication in the drive. I appreciate the action that you tried to solve the problem.

  I would like to know the following information.

  (1) what version of Windows is currently installed on your computer?
  (2) have you tried to connect the hard drive to other USB ports?
  (3) you are able to use other USB devices?

  I suggest you to connect the hard drive to another computer and check.

  Your answers are important to us, please write to us with the requested information so that we can help more.

• Backup on external hard drive problems...

  I can't backup to external hard drive, it starts and does not say "Device not ready" then I tried to back up my laptop outside even hard without any problem. Could it be, if I tried a different USB port on my desktop external hard disk... Any other ideas please...

  Concerning

  Have you tried another USB port (your post is unclear)?

  The external hard drive has its own power supply or just connect with a USB cable?  If there is no separate power supply, disconnect all other USB devices (except keyboard and mouse) and see if that helps.

  The external drive shows in my computer?  If so, what happens when you double-click it?

  Don't show external drive in disk management (start > run > diskmgmt.msc > OK)?  If so, a drive letter is assigned? If so, what is reported to the layout, Type, file system and status?

  Only the external drive shows in Device Manager (start > run > devmgmt.msc > OK) to the title of "hard disks"?  If Yes, what is displayed when you double-click on and look at 'Device status' and 'Use of the device' in the general tab?

• External hard drive problems - we have most of the files to get a message "access denied."

  USB connected external hard drive was used with XP.  For a small period of time, we had to connect to a machine from W7.  Now that we are back to the XP machine, we have most of the files to get a message "access denied."  How we fix the problem.  The files are images, videos or music.

  Try this,

  Start in safe mode.
  Open your computer and right click on your external hard drive.
  Go to properties.
  Click Security.
  Click on Edit under a quote "to change permissions, click on change."
  Click on Add.
  Type in "everyone" in the white box.
  Then check in the box "total control".
  Press OK.

  This makes the hard drive usable by everyone (all users and different computers)

  I hope this helps.

• External hard drive problems

  So I recently got my WD external hard drive to start working again.  However, the other day, after unplugging, when I tried to reconnect, my computer decided is not to assign a volume letter.

  Details:

  -The hard drive has the same problem on any computer, that I try to connect.

  -The hard drive is recognized by the computer but not assigned a volume letter.

  -I can't assign a letter volume on the hard disk by using computer management.  However when I try, the possibility of a volume letter is not there.  The only option available is to initialize the disk.  I tried to initialize it using parameters of MBR, but I get an error stating: "the request could not be performed because of an i/o device error."

  -I don't want to reformat the hard drive, but given that the files on it I would recover.  I realize in order to get the drive working again, it is a necessary step, but I would like to recover as many files as I can before I reformat.

  If anyone has a suggestions I would be very happy.  Thank you!!

  It looks like a hardware problem with an external hard drive.
  Kerry Brown MS - MVP - Windows desktop experience

• Laptop won't start, added external hard drive. Pavilion g6, WIN 7

  Boot Manager Windows coming to the power upward with message: "Windows could not start...". Info: the boot selection failed because a required device is not accessible. "No previous problems with starting, but, yesterday, I hooked up a new external hard drive (WD Passport 1 TB) to back up my entire computer.  Everything went well: formatted, partitioned the drive (500 GB), but I clicked on 'active' on one of the menus.  Remember that a single partition on a hard disk can be active and in the case of the c: / drive is the default for the MBR location, but this player is also the default location for the operating system (unless otherwise designated).  I just didn't know it would be a problem if I did an active partition on another disk entirely.  I only have WIN 7 on the machine, but I guess that the BIOS is looking for the operating system on the external hard drive (it will not start if I have the HD Ext. hung or not), is not to find a MBR or a BONE.  However, before shutting down the computer yesterday, I created an image of the system disk hard Ext. as that was my intention in the first place.  Turned off the computer and it does not restart until today, whereupon no boot, error events began.

  Never mind. Finally understood how to get to the boot menu options then to get machine to start from a
  "System repair disc" I did on the first pass the machine a couple of years. I thought that the machine should boot from it then in order after that don't is not the start of HD I had designate the CD as a boot device to make it work.

• Since the update of Vista on my external hard drive problems

  I have a problem with my external hard drive. A week ago I reinstalled Windows Vista Home Premium on my PC. Everything worked very well, my external hard drive, too. But after installing all the new updates and SP2 my external hard drive has problems. If I copy something from her, or just listen to the music is recorded on it, so overall if I work with her, after 1 to 3 minutes it stops working. I have to sign in to get access to it again. But before installing SP2 updates after SP2 everything worked out very well. So I think that there is a problem with SP2 or the following updates. My Pc is a Dell Dimension 9200 and the external hard drive is a Verbatim 1 TB external hard drive and USB 2.0

  I tried to bbot with Ubuntu and delete the Autorun.inf. Now everything works fine again.
  Thank you

• E3000 displays "USB is not supported" error with external hard drive

  I have the E3000 router and recently bought a USB WD (Western Digital) 2 TB external hard drive.  I plug the HDD on the router, open the home page of the router (http://192.168.1.1/) then click on storage > disk and I get an error of "the USB is connected is not supported"-suggestions on how to solve this problem?

  Thanks for any help!

  I had the same problem with my WD hard drive today after setting up my E3000. Remove the protection 'security' or the password on the disk as well as level of what the duration of sleep obtained took care of this problem. My WD is now working with my E3000 seemlesly.

• Help with external hard drive

  I use an external hard drive Seagate for my photos and I have been use for more than a year, today when I used it, my windows 7 laptop not recognize it so I couldn't see the files but I knew that it worked as I could hear, I then plugged in a computer laptop windows 8 and it's the same thing. I used another cable, still nothing has changed. Could someone tell me how to solve this problem that I don't have a return to the top of the images.

  Hello

  This is a problem because it is not recognized by Windows 7 or Windows 8 machines.

  I would try it on a 3rd machine, such as pointing to something to go wrong with this Seagate HD.

  And hearing that HD is not a good sign either.

  See you soon.

• External hard drive problems Y560p

  I have an Ideapad Y560p and my laptop does not seem to read large usb 2.5 ", external hard drives. I am trying to use a 500 GB and the disk turns but does not entirely and open in Windows. The external hard drive works on another laptop.
  Two computers use Windows 7.

  (Sometimes), I can access my 320 ext hdd, but this player also has problems. I also have a "TTO Tray" error that appears often, and these problems may be related.

  Any ideas on how I can solve these problems?

  Hi Zehn,

  Yes, I tried a cable in there, but the power supply doesn't seem to be the issue.

  I COULD have solved the problem. I found the disc in my device manager and it has been disabled. I tried to activate the device, but I got an error code 22, and I needed to remove the device. When I plugged it in the drivers have been reinstalled, and it seems to be good for now.

  Thanks for the suggestion!

• Y480 - laptop does not start with attached hard drive enclosure.

  My laptop started clicking and will boot LAN, so I opened it and looked at the hard drive. All seemed well, it wouldn't be fair to start. Then I removed the metal casing around it and stuck the drive in. Everything started normally. Chkdsk shows nothing wrong with the hard drive, and I'm not sure why remove the dressing would affect startup. All the thoughts/solutions?

  Blue... temporarily parts of the sponge to keep the HARD drive in place.

  and if your Y480 is still under warranty, can consult a Support technique Lenovo...

  http://support.Lenovo.com/en_US/feedback/detail.page?LegacyDocID=MIGR-76613

  Good luck... Zehn

• External hard drive problem (cannot delete files)

  I have an external hard drive that I use Windows XP and I am now on Vista 64-bit. I have no problem to access the files on the disk, adding of new files or move files on the hard drive. However, I can't delete the files located on the hard drive. If I right click on the folder or file, the Remove option * literally * does not appear in the menu. I'm on the administrator account (only the account that was created).

  The problem may be somewhere around this: if I right click on a file and goto Properties, read-only is enabled. If I disabled it and save, it acts like it is the application in the directory and all its subdirectories. When I return to the properties, it is again read only. I guess that the problem lies somewhere in the present.

  Any suggestions? This has been an incredible pain for many months.

  Thank you

  Hello Yuhatn,

  Thank you for posting.  Your problem is related to the file ownership.   You will need to change the permissions of the file/folder to be able to remove it.  You can do this by right-clicking on the file/folder and selecting the Security tab.  Once there, you can change the permissions of your account regarding this file/folder.  You may need to do this for all files in a folder to be able to delete the folder.  There is a 3rd party tools that will allow you to add this feature in the right click menu.

  Please let me know if this helps you. Zack
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