Airport Extreme & Motorola Surfboard SB6121

Similar Questions

• Speed degrades with Airport Extreme

  Hello

  I have an Airport Extreme and need to extend the wireless range to improve the signal - so I added an Airport Express.  Setup was simple and I had no problems.  Firmware is up to date on both units.

  When connected the intensity of the signal is full, but overall wireless performance decreases over time. I have a 100 GB cable connection.  Sometimes it will get between 75 GB and 100 GB, but most of the time that it is of the order of 20-29GB.  When the Apple Express is connected it can go below 10 GB.

  I had the supplier go out and check on the signal of the street in my house and they claim that the signal is very good.  I have read several posts suggesting to change the channel of 2.4 Ghz 11-to-1, so I did.  5 GHz running at 149.

  Should I reconfigure the network so the Express is the main unit connected to the Arris SB6121?  Then set up a WAN to the extreme? Or any other suggestions?

  Thank you

  Extend wireless will slow dramatic wireless... that is part of what extend wireless because of the design.

  In addition, the Express is a slow device... It is not in the same League that the extreme... its absolute maximum speed by ethernet is 100mbit. So it is hardly usable as a primary router.

  I doubt, exchanging the roles of the express and extreme will help even if we can solve another problem.

  The airport the last extreme IE height Gen6 model is not compatible with SB6121 cable modem. There is nothing wrong with any of them... they do not work together. If you just test the express... but are not wireless extend with the extreme... Use ethernet or ethernet EOP (called homeplug United States) on the power adapters... which may or may not work... but when they are far superior to wireless technology extends the installation program.

  Is be another post down 3... It is a common problem.

  Airport Extreme & Motorola Surfboard SB6121

• the Airport extreme, passing the spam of the printer

  I get the impressions of regular spam on my printer connected to my Airport Extreme wireless.  Is there a way to externally control access to my printer?

  HP LaserJet 1320 <-Apple Airport Extreme <-Motorola Surfboard cable modem <-Comcast

  By default, all incoming ports on the airport base stations are closed. This printer is connected to the extreme by Ethernet or USB?

  If by USB, there is at least, a setting you can check using AirPort Utility, as follows:

  • Run the AirPort Utility.
  • Select the extreme and then, select change.
  • Click on the Printers tab.
  • Clear (uncheck) the option "share printers over the Internet using Hello."
  • Select Update and allow the base station restart.

  

• Time Capsule/Motorola Surfboard/TWC

  Recently I bought time Capsule airport 2 TB to replace a very old Airport Extreme [2009 version].

  I have Time Warner Cable Ultimate 100 Pack with 100 / 10 Mbps but get 1/10 of what speed is supposed to be with VERY slow internet home to basic navigation purposes. Even worse jobs in the bedroom [apt 1 room].

  My modem is Motorola Surfboard SB6121, that I chose to list approved modem of TWC. However, TWC recently told me that this modem will only max 50/10 which was unknown to me.

  I confess that I know too much about it how to configure these devices together in order to maximize my speed and would like to know if anyone can offer advice or assistance. My modem SB being slow, after buying time Capsule airport will alleviate this problem? Or should I also buy new modem?

  I don't understand the difference between a router time capsule and the surfboard as a modem? Time capsule can act as a modem and router?

  Thanks in advance

  There is no modem built into a time Capsule, so you will need a modem to perform the functions of modem and time Capsule for performing the functions of router.

  I use and rotate the two different modems with TWC 100 Mbit/s service... a Zoom 5341J and a Netgear CMD-31 t.  Both products have delivered 100 + Mbps speeds consistent and reliable for many months.

  Two modems are also fully compatible with the new IPv6 service running on TWC. Not a single question... again.

  Unfortunately, I can't predict whether your results will be the same, better or worse.

• Installation of Airport Extreme for Motorola gateway?

  I was hoping someone may be able to help me go through the steps required to configure my Airport Express base station (new) new gateway of Motorola Surfboard SBG 6580 (Cox is my ISP). My main machines are a mid 2010 21.5 "iMac under OSX 10.8.5 and a mid 2010 15" MacBook Pro running OSX10.10.5

  The research I did, I know that I will need to disable the features wireless on the bridge and run an ethernet cable from one of the WAN ports to the Airport express. I wonder if it's just a matter of going in my router settings and turn off the wireless, so I can just use it as a modem, or is there something else I need to turn off while I'm in these settings?

  I've got also a Netgear wifi extender used in my current set up, but I hope I won't need more once I created the Airport extreme, but if I need, it would be compatible with the Airport extreme?

  I'll always be able to use other ports WAN ethernet on the motorola, once the most extreme airport is set up? I ask because I currently use all 4 ports on the motorola, and the Airport extreme has only 3.

  Finally, I would like to use the same name as my current wireless network, there will be no problem with that, and I'll be able to hide my network name, like I currently do? I think it's an option "do not broadcast" currently so it doesn't show up for people to scan for wireless networks

  Devices that use my wifi are for most Apple products with the exception of a HTC smartphone, a stick of fire from Amazon and a smart TV.

  Thanks in advance for any help/tips

  Jeff

  Unless you really need to disable the gateway wireless, you may configure your network easier by defining just two to a network roaming type .

  However, before thinking about this, it would be useful if we understood what your networking goals are for these devices. Also, can you please give the model numbers exactly for each of your AirPort base station you want to use in your network.

• Connectivity with AT &amp; T-Motorola 3360 and Airport Extreme problems

  Bought a new extreme-Airport (7.7.3) to replace my old AE after 9 years of service.  The installation procedure, but could not get the airport to connect with my modem (Motorola 3360).  Called at & T and they crossed put me the modem in Bridge mode and which seemed to work.  But only temporarily (about 5 hours).  Restart the modem and the airport was not working.  Troubleshooting I tried to plug my MacBook directly into the modem, but even the computer couldn't get an internet connection.  Another call to AT & T and they reconfigure the modem to their end.  After 90 minutes and try everything they could, they have finally admitted defeat and told me that they could not solve the problem.

  However, after a fairly exhaustive search of this forum, seems to be two issues that many people is with Airport extreme.  One is that the modem (in this case a Motorola 3360) is perhaps not fully compatible with the airport.  The AT & T support person was not aware of this until I asked about it, so she did a quick search and was rather surprised to see that there is a lot of people having problems with the Motorola Modem.  She told me that they use no more Motorola modems but ship the 6200 of Netgear.  "All know issues?", I asked.  She sought and, to his surprise, even once, there was.

  So, first question.  Does anyone know a modem that is compatible with the airport or use one that they had to limit problems with?

  The second question prevailing seems to be with the IPv6 protocol.  Anyone know if there are problems with the AT & T IPv6 protocol and the most extreme airport?  I did not disable IPv6 yet to see if that helps.  I thought I'd ask here first.  Couldn't find anything on the AT & T site.

  When I return from the road (great place to go to get away from technology) I will make a new round of full power of all the components and try Setup again from scratch.

  Any ideas or suggestions would be greatly appreciated.  Miss all know profanity.

  Thank you.

  Any other relevant information: 6.3.1 the utility Airport, Airport Extreme 7.7.3, MacBook Pro running 10.8.4, modem Motorola 3360, AT & T high speed DSL, shoe size 11-1/2 wide.

  When you have configured the 3360 as a 'bridge', this would mean that the AirPort Extreme should then be put in place to provide the PPPoE connection service. The airports are not known for their reliability in this type of installation... no matter the type of modem that you can select, so I drop this method as a connection option.

  If you want to keep the 3360... and you have time to experiment... then you can set the 3360 to its original default settings and configure the router from the airport most convenient to connect using DHCP in router Mode of DHCP and NAT.  That will produce what is called a message Double NAT, but maybe it's not of concern on a simple home network, and Apple provides you with the option 'Ignore' the Double NAT, so the airport will display a green light instead a light orange blinking slow.

  You need to try this configuration for a few days to see if the Double NAT will be a problem or not, because it is not possible to predict the effect of a Double NAT on a network... you have to test a few days see how things behave.  If this configuration works well, for you, then you can leave it as what.

  Please note that I do not recommend this type of installation, just suggesting it as an option this work could , if you want to keep the 3360.

  How Double NAT affect IPv6, I can't tell, since I did not use att for several years, and I'm not familiar with their implementation. On wired, IPv6 works fine on the airport with Comcast and Time Warner.  We can provide these parameters for you if want, but have no idea how well... (or if)... they will work with ATT.

  If the installation of Double NAT does not work, your best option would be to go there and get a modem/router or gateway to ATT device and then set up the most convenient airport in Bridge Mode works correctly with the modem/router ATT.  You will turn on the routing of ATT function in this type of installation, but the airport can also produce a signal from the wireless network that you can use.  The modem/router ATT will also provide a wireless signal that you could use for guests, or disable the feature, if you do not need two wireless networks.

  This may also be the best option if you want to configure IPv6 as IPv6 of ATT service must be compatible with the modems/routers and gateways.

• My Airport Extreme is connected to a cable modem from Arris Surfboard, overtime, I try to set up it tells me that I am not connected to the Internet if I use a router TP - Link AC1750 can I connect is not my ISP. What I am doing wrong?

  I followed the instructions on how to set up my Airport Extreme, but he says that I am not connected to the internet.

  I can connect with a wireless router TP-Link is not a problem with my service provider. I want to connect with my Airport Extreme.

  What I am doing wrong?

  What exact model of the modem Arris do you have? Is your service provider Internet Cox, by chance?

• explosion of comcast Airport extreme Setup

  Recently, I upgraded my Comcast for a Blast 150Mbps connection.  However, through to 2015 Airport Extreme, I get only ~ 40-70Mbps, so that if I bypass it with the CAT5 directly in my Macbook Pro, I get what I should be 130-150 Mbps.  What should I do to set the base station to get it and my surfboard SB6121 to play nice with each other?

  Thanks in advance,

  David

  Unfortunately, the series of Arris/Motorola SB61XX modem seems to be incompatible with the base stations of 802.11ac AirPort (potentially, 802.11n models as well.) This is not bad in themselves, they just don't "play well" together. Typical questions are interrupted connectivity and low rate of transfer via the WAN - LAN interface. Two models of replacement recommended: Zoom 5341J & the Cisco DPC3008.

  Regardless, it is recommended to use a modem that is approved by your ISP.

  • XFINITY Comcast approved modem list

  In addition, a number of large ISPS were the deployment of IPv6. You can check if your AirPort Extreme is properly configured for this service. Comcast has provided this link.

• Problem with SlingTV through Airport Extreme?

  I have a Motorola SB6141 cable modem, internet of Time Warner and an Apple Airport Extreme Base Station (later) for my setup. While SlingTV is not a great service, it was $ 20 a month and gave me what I need and has been much better than that Time Warner was in charge me for the same channels.

  Despite the problems of freezing SlingTVs or what not, for a while it worked. But one day a few months back it just stopped working. When you open the app, it either does not open or just turns and turns to be forgotten and never access the content. But if I try on my phone (Verizon LTE), or another network outside my apartment with the iPad or computer laptop, it works. So at home, I tried to go directly from the cable modem and right in the Apple TV (previously an Xbox) and when I do that it works. So really what it boils down to, is my Apple Airport Extreme Base Station router. If I'm either directly connected to the Airport Extreme Base Station (Apple TV ethernet to the router), it will not work, or if I use WiFi via the Apple Airport Extreme Base Station it will not work. But directly to the modem cable or on any network outside of my home, the service works.

  So in short, something about setting up Apple isn't allowing the Sling TV app to open or work on any device. I even did a rest of the plant and installing my Apple router once again, and the same problem persists.

  FYI - I use Netflix, Amazon Prime, Hulu and all the Apple TV, TV shows, rental movies and content without ever having a problem with opening or streaming. This only happens with SlingTV when you try to access content on any device (iPad, Apple TV, Xbox One, iPhone, Macbook Air) via WiFi or Ethernet via Apple Airport Extreme.

  I tried to provide all the little details that I could. If someone could please provide a solution I would really really appreciate it! Thank you.

  Well first of all try to port forwarding. Slingbox I guess would use a similar to SlingTV montage... Unfortunately when I google for it I see just people having so many questions like you... no rigging, no answer they give up.

  http://PortForward.com/English/routers/port_forwarding/Apple/AirPortExtreme/Slin gBox.htm

  It is the old airport of model, but the idea is correct.

  If you still have questions... There is a major problem... port 5001 is used by the airport for its installation...

  If I run a scan of port of network utility, that you will find that it is already used.

  Port scan started...

  Host port scan: 192.168.2.201

  Open TCP Port: 5001 commplex-link

  Open TCP Port: 5009 winfs

  Port scan has completed...

  My recommendation is to replace the airport as your main router... Something good market like the C5 TP-Link or the WR1043ND which is less than $50US. These routers use UPNP is missing on the airport. Continue to use the airport for your customers to apple as WAP and switch.

  BTW: this is no bad thing because you also have a known problematic modem... SB6121 and SB6141 have major problems... do a quick search and you can find a lot of posts about this.

  TWC has also now use IPv6... that can ruin.

  See the instructions for installation (same as comcast for TWC).

  http://mydeviceinfo.Xfinity.com/download.php?file_id=35

• Airport Extreme dislike gigabit speed

  I'm having a strange problem. Backstory... I have an older Ooma VoIP device. It works very well.  The connection is Modem > Ooma > router - my modem (ARRIS Surfboard SB6141) and I use Airport Extreme. When the devices are connected as indicated everything works fine. The modem has a 'connection' light which is orange with this configuration. According to the manual of the modem, this light indicates Ethernet (10Base-T) or Fast Ethernet (100Base-T) is running.  When I remove the Ooma system and connect the modem directly to the router, the yellow led lights up blue saying that the signal that the modem sends is now a high-speed Gigabit Ethernet (1000Base-T).  Sounds great, but my router then ceases to broadcast and distribute a signal, directly and without wire connected with a cat6 cable.

  You could say, then leave him alone and I can do, but I'm willing to reconfigure my system with updated Ooma device, and causes my modem from orange to blue, thus losing my Wi - Fi.  I talked to Arris (modem does not work as expected), I talked to Ooma (if the signal is working on their device, they see not the problem). So that the leaves of the router.  Can anyone figure out what's going on? Why did I lose my signal when I go directly from the modem to the router when the speed seems to be better?  (Yes, I restart both modem and router in the right order).

  Any help would be appreciated.

  Thank you

  David

  It seems that your Ooma device only supports (up to) 100 Mbps Ethernet connections. On the other hand, does your AirPort Extreme support 1 Gbps Ethernet.

  The reason why you can be make connectivity issues when connecting your Arris modem to an extreme that is there has been many positions related to this. Specifically and the problem of incompatibility between the SB61XX series modems and airport base stations. This is not bad in themselves, they just don't "play well" together. Typical complaints is poor, transfer rate, and inconsistent Internet connectivity.

  Basically, you have two choices:

  1. Replace the Arris modem with another modem series of non-SB61XX. If you plan to go this route, you must select a modem recommended by your ISP.
  2. Replace your extreme with a non-Apple router.

• Internet connection Cox Cable &amp; Airport Extreme

  I had the last three or four months a problem with Internet cable fall suddenly. All the lights on the modem cable have no problem with the modem. The Airport Extreme base station has a green light, as well. I have to keep resetting the modem cable 3 - 4 times a day. The ISP is Cox Cable.

  It affects all the iPhone, phone Android, iPad and other Apple computer, we have. All lose connectivity at the same time. If I connect to the Mac mini directly to the modem cable by the cable network the internet connection gets dropped without using the WiFi network.

  1 does anyone know conflicts between modems Motorola and Apple Airport Extreme networks?

  2. what else can I check or try to fix it?

  Airport Extreme: How would I test for a problem with the unit master of AE? The only thing I can think to do is reconfigure AE units and using one of the older AE devices as master and see if that makes a difference, but it's a headache to do if there is an easier way.

  Our WiFi network consists of a base station Airport Extreme 802.11ac with two base stations older AE acting as slaves to the base ac station to expand the network throughout the House. All base stations are running the latest firmware from Apple (7.7.3 & 7.6.4 on two more former slaves). The light remained green for disconnects. We have previously disabled IPv6 in Airport utility on the base station to avoid potential conflicts with the Cox' months before the start of this issue of network.

  Cable modem: Motorola MB 7420 - Cox says he could be the modem, so I bought a new modem cable Motorola MB7420 to replace the former Motorola cable modem - always have the same reduced connection problems. The cable modem shows any change in status or lights during connections has dropped, but only reset the cable modem seems to fix the problem. The two modems are not any lights/status change, but there is no internet connection, even if a computer is connected directly to the cable modem once the connection is released. I kept it connected and had it remove the connection to the internet again after resetting the modem (hours between the drops).

  I tried to connect a computer directly to the modem cable with a network cable and had the same problem, so I thought that I had deviated from the Airport Extreme base station as the problem. Now Cox claims that something came out last week, discussing the problems with Apple routers and cable modems or their network. I can't find anything, but they are supposed to send me information later.

  Coaxial connection: Cox is not finding any disconnection or time in their voting for our modem registers. We had three times to check the lines as he first seemed extremely windy Cox and had a problem before with problems connecting to the pole. Who was waived. They tested the connection between the pole and the cable modem, and we get a signal strong; some problems on the survey for our modem logs (every two hours). There is no water in the connections between the pole and the House. We have checked all the connections of the coaxial cable between the outer box and the cable modem. Cox is to revisit all connections around our House to see if they can find no evidence of a problem upstream or downstream from our part.

  Network cables: I replaced network between the cable modem and AE cables as well as AE to a computer next to him - no change.

  1 does anyone know conflicts between modems Motorola and Apple Airport Extreme networks?

  There are at least two known issues with Cox here on Apple's Support communities:

  1. Cox started the IPv6 role. The current workaround is to configure your AirPort base stations to use IPv6: link-local only.
  2. The series of Arris/Motorola SB61XX modem is incompatible with 802.11ac AirPort base stations (potentially, 802.11n models as well.) This is not bad in themselves, they just don't "play well" together. I have not heard of all reports on the series of MB74XX... so maybe it's not the question on this point.

  To test the incompatibility, check the ARP cache. It must contain only around a dozen entries. Considerably more could possibly indicate a problem.

  Run the network utility > Netstat tab > select the option "Display routing table information" > click Netstat

  Note: For OS X El Capitan, network utility can is located in Macintosh HD > system > library > Basic Services > Applications, OR via the Apple Menu > about this Mac... > system report > Tools menu of System Information > window > network utility

  To change the IPv6 configures your airport most convenient base stations you use AirPort Utility, as follows:

  From a Mac:

  • Run the AirPort Utility.
  • Select the base and then station, select change.
  • Select the Internet tab and then, select Internet Options...
  • Change the IPv6 configuration to: link-local only
  • Click on save and then click Update.
  • Allow the base station restart.
  • Do this for each of your base stations.

  Starting from an iOS device:

  • Tap the AirPort Utility to run it.
  • Select the base station.
  • Press Edit.
  • Tap advanced.
  • Tap on IPv6.
  • Change the IPv6 configuration to: link-local only
  • Type actually.

• Loading slow web page and with Airport Extreme connection speeds

  About 5 days ago, I noticed a significant slow down the loading of web pages. In some cases, I see a blank white screen for up to a minute before the page is loaded. In others, the page never loads at all. And sometimes they load very quickly as expected. This happens with my iMac that is connected to a router via ethernet, as well as my Macbook Air connected via Wifi to Airport Extreme.

  I have a high-speed internet connection by cable Comcast/Xfinity: Blast 250Mbps.

  I tried to connect my iMac directly on the model of cable (Arris Surfboard SB6183), and there is no problem. Download speed was 30Mbps 300Mbps and upload.

  Then, I plugged my Airport Extreme router again and connected the iMac to the router via Ethernet. Download speed dropped to 100 Mbps!

  This suggests that the problem may be with the Airport Express. It is not a wireless problem, because as you can see the download speed went from 300Mbp/s connected directly to the model 100 Mbps when connected to the Airport Extreme.

  How do I troubleshoot/fix this?

  One last thing: I did a speed test with my Macbook Air that is connected via Wifi and the Airport Extreme router. Download speed dropped to 35 MB/s.

  Direct connection to the modem is so very fast, suggesting the internet connection Comcast isn't the issue. Speed falls even with ethernet to the Airport Extreme router connection, then decreases even more with the Wifi connection.

• the Airport extreme, giving a slow wifi connection

  Hello

  I've got my download speed of 200 Mbps cable company. I checked a good signal by plugging directly in he back of the Modem (to remove the photo Airport extreme wifi.) ... I have 221Mbps actually...

  However, once I'm going to plug in the Airport Extreme and text my speed on wifi, I get only between 24 Mbps or max after several trials of 54 Mbps on download... I should get just under 200 Mbit/s because of the normal fall through wifi... However, not to the extreme I loss I get...

  Tuesday Apple Support has helped me to perform a reboot of the router and I have been good to get 198Mbps... It is here 2 days later and I'm back down to 24 Mbps...

  I tried to redo the reboot: unplug the unit, hold down the reset button, then while holding down the reset button, add power on and continue now stuck until it flashes yellow... But curiously, after it flashes it goes straight to the green... (never asking me to airport utility to add a password)

  My Wifi speed stink...

  What continues with this device... anyone have recommendations?

  I already proved the cable line and the modem (with the support of motorola)...

  Thank you

  Most likely you have a faulty AirPort Extreme. Please ask Apple to replace this unit for you.

  If you wish to renew a reset, follow the instructions very carefully:

  Turning off AirPort Extreme

  Wait 7 - 8 seconds

  Hold the first reset button... and hold in an additional 7 to 8 seconds while simultaneously you reconnect the power on the AirPort Extreme.

  Release the reset button to zero after the period of detention

  Allow a minute for the AirPort Extreme restart. The light will be Orange fixed for 15-20 seconds about, then turn to flashing orange slowly after about 30 seconds

  A slow amber flashing light... about once per second... confirms that the airport has been reset and you can set it up again.

• Airport Extreme delay in navigation

  Hello community,

  Need your help to solve this problem, went recently with a brand new Apple Airport Extreme, I have comcast as my ISP, I own my own a modem surfboard 6183 I have the service of the explosion. I'm running a brand new late 2015 5 k iMac. I had a router Netgear before this one and when I went on the navigation pages, everything was quick and fast, now that I have Airport Extreme, I noticed that it is not as fast as it was before and it feels like a slight delay when you go to the pages, is still not happen but its 'there' If you know what I mean. Someone at - it suggestions? I use Safari as my browser. Happy to add more info if needed.

  There are problems known between all modems of the sb series and airports... especially the AC series...

  The problem is not related to either be defective... they don't like each other.

  My recommendation is to replace the Modem... the Zoom works much better... However, I must warn you... It is not the panacea for all ills.

  Zoom modem.

  https://discussions.Apple.com/thread/7360161

  https://discussions.Apple.com/thread/7427491

  Or to replace the AE as the main router... you can always keep it to wireless and even part of the DHCP server... but not the main router. A cheap substitute may well work... since it does not need wireless... I recommend one of the TP-Link for example WR1043ND v2 or v3, which costs only $50.

• Airport Extreme cannot connect to 1000base t

  Description:

  Hi all.  My ISP is Cox Communications in the South of Louisiana.  I am currently subscribed to get 200 Mbps download speed.  I have an Arris Surfboard 6190 cable Modem.  Ethernet is connected to an Apple Airport Extreme 802.11ac, who then goes to my iMac (2011) as a high school Apple Airport Extreme 802.11ac (network extension).

  The problem.  Modem guard fall signal forcing me to reset the modem about 3 times / day.  Level 2 of Cox support said I need set the local IPv6.  This modification of the parameter stop the Modem from falling (in the process to test this now).

  2nd problem.  My iMac, nor either routers Apple will connect higher than 100base T.  I can see it in the utility network on the iMac.  The support of Cox who sees so.  However, when I connect the Airport Extreme directly to the Modem, Cox support can see that it is a Gigabit device, but after a few seconds, he is down to 100base T.  If I try to manually connect to 1000Base T on the iMac... it will not connect.

  Is there something that I am missing in my settings on the routers or the iMac?

  It is known of problems between all a single serial port SB modems and routers from the airport...

  There is no solution... or is defective, but they hate just each other.

  The best solution is the replacement of the modem or the router.

  We have been recommending the brand zoom but with Cox even modem that can not solve the problem... so I recommend a different router for now... a cheap... it will work quite low-end... TP-Link WR1043ND v2 or v3 for example... It is aprox $50 on Amazon. You can still use the airport bridge and work with Mac protocols for wireless AP.

  Normally, you could fill the AE to the new router, but you can give it a more active role... See the static IP address.

  https://discussions.Apple.com/message/25135547?ac_cid=tw123456#