stereo mix is available, but not sound in Windows 8

I have a problem of Stereo-Mix with a new desktop computer Windows 8 HP.  The stereo mix is set as default in the HEALTHY management system registration window.  When I play something on the computer (for example a .wav file) there is no indication that sound is passed through the device of stereo mix.  In my old HP with Win 7 the stereo mix would sound played in the computer and I could save it.  Now I can't save it because the stereo mix does not sound on my machine Win 8.  My computer has Audio Beats control for the sound in the Envy Phoenix 800 computer.  Is there another setting I'm missing?  How can I get the stereo mix of the function?  Thank you. Ken

No, I don't have any device Realtek on my computer; but my problem was solved.  Suggestions were made through all the Audio devices to manage and reduce the volume of unused devices.  I adjusted all the volumes in the audio device window of Windows (on record), Beats Audio window; refused to volumes that are not used for playback devices and checked my recording software - hearing.  It seems to work pretty well now.  Thank you.

Tags: Windows

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