Still won't recognize that Blu - Ray burners

Similar Questions

• Ports SATA 8700 XPS 2/3/4 not seeing not added Blu - Ray burners

  I bought an XPS-8700 (16 GB of RAM / HD 2 TB) at Costco online and received on Friday.

  Until it happens, I had ordered three items for this:

  Plextor PX-256M5M mSATA SSD

  LG WH14NS40 Blu - Ray burner

  Windows 7 Professional 64-bit (not a fan o0f Windows 8)

  I installed the SSD drive and it works fine.

  I then installed the LG Blu - Ray into the slot ODD1 engraver and connected the cable to the SATA 2 port. After starting the system, I was a little surprised to not see Adding Blu - Ray burner.

  I tried then reverse SATA cables will ODD0 and ODD1. Now, the LG Blu - Ray burner is there, but not the DVD recorder provided. I reversed the wires without modification in present readers think that the new SATA cable could be bad.

  Then I tried to connect the added drive SATA 4 and SATA 3 with no luck.

  From what I can tell, the new burner LG Blu - Ray and SATA cable are both fine in their work when it is connected to the SATA 1.

  The DVD/CD burner, nor added Blu - Ray burners work on SATA 2 ports, 3 or 4.

  I guess (and we all where that leads) that the second optical drive is supported as the two upper bays are labeled ODD0 and ODD1.

  Any ideas as to what is needed to get the XPS-8700 to recognize a CURIOUS on 2-4 SATA ports?

  Thanks in advance,

  Ed

  Even though I know that this Post goes back to August 2012, today's date is January 20, 2014... I thought that I would say because I have to bought a XPS8700 and he received just 3 days ago.

  After installing a 2nd HDD internal who were executed in my Dell XPS420 (OS Win7)... when I first started my XPS8700 running Windows8... Windows has not seen the 2nd internal HARD drive.  I could see the 2nd HDD wooden (like this poster)... but not in Windows.  He did not appear in the 'Computer', the Manager of devices or disk management.

  Read this Posters comment, I really thought I had a XPS8700 with a bad motherboard since the poster wrote the 2nd XPS8700, he got... its added reader has been detected by Windows... However, in my case... it was not the result.

  I contacted Dell and arrangements were made to have a technology specialist call me.  I explained what I did to include moving the DVD installed Dell, which has been seen by Win8... from motherboard Port 1 to Port 2 (where I had connected the 2 internal)... and Windows does not see the DVD drive.  He confirmed that he would be the Port of the motherboard.  In settings Dell prior WOOD under Win7... you had to get into WOOD and turn on each SATA motherboard and OFF connections... I could not find in the WOOD of XPS8700.

  The final document; the Dell specialist had me go back into the WOODS... had me click each tab in the WOODS... it was obvious that he was looking for a framework he hoped that should correct the problem.  Tab START of WOODS, he had me stressed "Secure Boot"... which was displayed as ACTIVE, click ENTER and change for disabled in the Popup window, use exit F10 WOOD and SAVE the settings.

  XPS8700 seemed to take a long time to start for Win8... it just seemed slow, I thought that now things are really foires... I can't even start to Win8.  But when she took what seemed like forever, nothing better than just watching a blank screen, when it finally starts screen Win8 tiles and I opened the 2nd HHD 'Computer', I installed was displayed and I managed to get it... write to her...

  From what I have studied the COURSE wood is set to "ENABLED"... and it blocks Ports to the motherboard, so that if another device is connected that has an operating system installed the PC will not see it.  If this is true, why wouldn't not Dell communicate this?  Better yet, how many users would connect another device with a BONE... why not the XPS8700 of ship with the SECURITY setting set to DISBALED?  How many people encounter this same problem said their mother was bad... and Dell paid to replace them, worse still, returned their XPS8700...?

  I will add, it took a few reboots after that setting has been changed to DISABLED before my XPS8700 started upward and as quickly as he did before the change in closing...

  A mere 3 second difficulty... to a very complicated problem... Hope this helps the other faced with this question

• My flash player has been updated and still does not recognize that its been updated

  My flash player has been updated and still does not recognize that its been updated on sites like facebook. I restarted my computer several times, tried to reinstall the latest version of flash player, active manage add ons and clicked active x (all windows instructions). But while that in facebook, I can't download the images as I used to on my old laptop, its me to download 1 by 1, because it says that I don't have the latest version of flash player, BUT I DON'T!

  Flash Player in Windows 8 is embedded you do not download it and all updates are are through Windows Update. Hope this helps and if you need any additional aid station and we will be happy to help you.

  The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it employees, or any other Member of this forum.

  "When you try to pick out anything by itself, we find it hitched to everything else in the universe."-John Muir

• Blu - ray burners

  HP Blu - ray Writer & SuperMulti DVD Burner just plays the DVD blu - ray on the laptop?

  Hello

  It is the following?

  http://www.Costco.com/HP-envy-15T-touchscreen-laptop-%7C-Intel-Core-I7-%7C-2GB-graphics-%7C-backlit-keyboard-%7C-1080p-%7C-home-and-student-2013.product.100131183.html

  Yes, he can play and write BD, DVD and CD. But please keep this adv to do make sure no error of the seller.

  • Blu - ray & DVD SuperMulti burner burners"

  Kind regards.

• Why windows 7 does not recognize my blu - ray player

  I upgraded fron vista to windows 7 and now when I put a blu - ray disc

  1 it will not play

  2 it does not recognize the drive

  If it's a movie/TV Blu - Ray disc, then Windows 7 will not play it unless you install 3rd party software/codecs. These can be either purchased or there are those who are free available.

  Check any software initially provided with your PC of any media player grouped as those of Cyberlink or Arcsoft.

• Laptop won't recognize that two of my 5 speakers

  Original title: Speaker Setup

  I have a 5 speaker installed on my HP laptop, but my laptop will only recognize the 2 rear speakers. I changed the speakers that cannot be recognized by the computer with those that are exactly the same model and it still does not work. I can't understand why this is happening, anyone have the same problem that could help?

  Hello

  1. don't you make changes on the computer before the show?
  2. have you tried to connect a different enclosure on the computer?
  3. are you able to hear the Windows startup sound?
  4. you receive an error message?
  5. what version of operating system you are using on the computer?

  
  Method 1:
  You can try to plug the speakers on another computer and check if it is working and also check if the speakers are connected correctly to Jack on the computer.

  
  Method 2:
  You can check the link below and check if it solves the problem.
  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

• Windows media player won't recognize that my cd/dvd burner, so will not burn anything even if during 3 years, until now

  Windows Vista operated computer that has worked well so far, now Winsows Media Player does not recognize my burner. Tried to do the upadting for my burner,

  but said that everything is up to date, can someone help me?

  Hello

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.

  CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ===========================================

  This troubleshooting could not help if there is alignment and/or wear issues however it
  a shot.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Reference still cs6 Blu - ray error 3 cannot write file M25

  Hi guys

  I still use cs6 to burn Blu - Ray without any problem so far

  Tried to burn a wedding video and I get now this error 3 failure etc etc.

  I use a Mac with a plugin blu - ray LG burner.

  I burned a picture of the still fron of marriage on my hard drive and using Toast right click to burn to disc

  Message arrives to insert a drive of 25g in drive.and is here

  It will not pick up my external hard drive for some reason any.

  Can someone help me find out sort yet or what software would I need for the mac to be able to burn blu - ray discs

  Thank you

  Nige

  To install to this discussion in the forum again.

• PowerDVD will not play Blu - ray

  Dell Studio XPS 8100. Drive Blu - ray. PowerDVD came with the system.

  Well, I just bought my first Blu - ray disc. And now it will not play. PowerDVD tells me to update the software. Then I do. I restart the software. PowerDVD still tells me to update the software. Then I do. I restart the software. PowerDVD still tells me to update the software. And yet again, I do.

  And then PowerDVD will not even run at all. It crashes. I can't get anything.

  No problem, I tell myself. I will contact all the customer support.

  JAL out of luck - unless I want to pay.

  Wait a minute. I paid for the software, when I bought the system. I'm waiting for the software to work.

  I have updated the firmware of the player and for my graphics card. I jumped through all the hoops. And yet, PowerDVD crashes before I can do something with it.

  So what am I supposed to do? Why won't work PowerDVD?

  I see that this is not an unusual problem with the software. However, I still have to find a solution. Can someone help me?

  The likely reason for Apple does not officially play Blu - ray support on its machines

  is that there is no way for a software playback Blu - ray should be installed and "just works.

  (Well, since all Macs since 2006 boot Camp support and XP/VISTA/WIN7 is not quite correct.  If you install windows, it works.)

  There is also no Apple Blue ray software, but he needs an active internet connection to play the media.

  A third party did a player of Blu - ray compatible Mac OS X, called Macgo.

  Options for Blu - ray authoring have come from Apple in the form of compressor in Final Cut Studio and the third Roxio Toast Titanium.

  Blu - ray burners that work with them include those sold by the calculation of the other world and MCETechnologies and both can replace the built-in DVD burner

  most Macs. AirX do Blu-ray playable on iPhone/iPad/iPod touch

  Player of Blu - Ray Mac buy, now only 39.95 $59,95 $

  Download Mac Bluray Player for Mac

  Download Blu - Ray to PC Player Mac

• BDP-S360 will not play blu ray set to update firmware but not go

  My Sony BDP S360 Bluray stopped playing discs Blu Ray, everyone else will play. I have updated a.007 with success, but still will not play blu ray. I always get invalid or no disc message. What to do next?

  Addendum to my previous post. The drive is locked during playback of a disc, and after that this point would not recognize a blu ray. Even after updating firmware.

• DVD Blu Ray update

  Does anyone has improved their DVD to Blu Ray in their area 51 R2.

  If so, have what Blu Ray you installed.

  Appreciate any input.

  Not so fast, he said R2.

  I found this, bottom of page 1 @KPooh ><>my experience with 51 R2 (end of 2014): compatibility, damage and other matters:

  "Updated... In my area 51 R2 packing list, I deduced that the optical drive is a 9.5 mm (' ultra thin ', I think) loading slot.  These discs are those on a Mac Book Pro, and while they have been seen on Windows laptops, they are few and far between. Lets hope that Dell will update the documentation/sales pitch for the R2 Area 51. A burner blu - ray with this form factor is the UJ-267 (Panasonic).

  Readers of 9.5 mm have the same connectors to power/signal that most readers 'Slim' of 12.7 mm, but do not have a front frame, which requires the chassis to have a hole for the slot and a button that will be used to eject media on command.  This is consistent with the R2 Area 51.  They are also smaller than the 'slim' of 3.7 mm discs.

  or chime & ask Mark if its orderly type suitable, if it is still frequent the forum or receives upd8s IDK:

  • 51 R2 Blue ray player

  

  

  A LEAD? http://www.bluraysupplier.com/news/Dell-Alienware-Area-51-R2-desktop-Blu-Ray-burners.html

• Discs Blu - Ray are not more recognized in Windows 7

  Hello

  I have 2 laptops with internal blu - ray, who never stopped recognizing Blu - Ray discs. I live in the United Kingdom

  A Blu - Ray drive is an Optiarc, the other a LG - PC with the Optiarc has Win 7 64 bit Ultimate and the brand-new PC with the LG drive has Win 7 64-bit Home Premium edition. Both drives are listed in the compatibility list - and were shipped preloaded with Win7.

  They both played Blu - Ray discs in the past, but it is even more recognize them in the drive.

  I ran Diagnostics from CD/DVD drive suggested in other similar topics, but the reader does not recognize the disks, it cannot solve the problem.

  I uninstalled and reinstalled several times readers in Device Manager.

  I also tried the fix involving the upper and lower filter removal in a registry key, also without success.

  I tried to change AHCPI to AHT in my bios - my bios has no AHT, just AHCPI and IDE

  I've installed, uninstalled, and reinstalled several different Blu - Ray software Acer Arcade, PowerDVD, TMT MediaTheatre Total, Slysoft AnyDVD HD and others. None no longer works.

  I even restored the two default factory machines and reloaded drivers manufacturer - no luck.

  The manufacturer, Acer, has even replaced one of the machines - when he arrived, he played all my blu - ray discs. After only a couple of windows update, it doesn't even recognize the discs.

  As you can imagine, I am at a loss on how to fix it.

  I noticed that the driver is installed when the hardware is detected is a Microsoft driver since 1996 - would this work with Blu Rays? No disc manufacturer provides a different driver, and update driver is the correct driver.

  The compatibility list says that Blu - Ray discs should work with the default drivers installed

  I'm quite proficient with PC hardware, after fixing computers for 21 years, but this question has me - and thousands like me on the web - absolutely perplexed. It seems to affect any player Blu Ray with Win 7 installed.

  Please can you help me

  Thanks in advance,

  SoC

  Hello

  Be sure to communicate with decision-makers readers as it is a known problem if it occurs regularly
  with Windows 7. Also keep in touch with Acer for the same reasons - is planning to ask ALL those
  for updates of the firmware.

  Is it possible that you install the same software on the two computer such as antivirus/antispyware.
  security programs or even a CD/DVD player and burn programs or others that may be causing
  the problem?

  If you are sure that it's an update, you can try to remove the update or even re - install Windows 7 and
  block the installation of updates so you can enable them one at a time.

  If you get it working brand a Restore Point immediately make one before installing a
  programs (before each major) and before you add updates.

  How to create a System Restore Point in Windows 7
  http://www.SevenForums.com/tutorials/697-system-restore-point-create.html

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  How to uninstall a Windows Update in Windows 7
  http://www.SevenForums.com/tutorials/24373-Windows-update-uninstall-update.html

  How to hide or restore the updates of Windows hidden in Windows 7
  http://www.SevenForums.com/tutorials/24376-Windows-Update-hide-restore-hidden-updates.html

  ===============================================================

  Perhaps a repair install might help:

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  ===============================================================

  You've done most of them however this is my usual convenience store just in case.

  The DVD player does not work after I installed Windows 7 - here are the different readers from Sony
  However the same issue could have an impact on your drive.
  http://support.Microsoft.com/kb/975270/

  -----------------------------------------------------------------------------------------------------------

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• HP ENVY 750se desktop PC: turn around blu - ray player?

  Hello

  I just got the desktop PC HP ENVY 750se with Blu - ray burners and burner DVD SuperMulti burner.

  Everything works fine. My problem is the orientation of the reader.

  It would have been better if the reader was prepared horizontally.  Not happened.  HP box should go on the right side of my desktop, drive is mounted vertically, and this is my chance that the orientation of the player opposite me who puts Assembly and disassembly of the ackward media CD/DVD/Bluray and quite a twist of the wrist excersize.

  Until I opened the box and experiement if I can go back to the disc, so he faced me, is this doable from a material point of view? Or is the disc material permanently set to this position to damndable?

  I think that my last resort is to order my office by placing the box on its side and to serve as a basis for my monitor.  If the Player cannot be reversed, ok to run the HP box on the side?

  Any help or advice appreciated.

  Thank you.

  Hello @Ryck,

  Thanks for the reply!

  If you place the office in a horizontal position, then the event must be correct upwards?  I don't think that should be a problem.  However, if placing the office horizontally, covers the vent, so I do not recommend it.

  I hope this helps.

  Kind regards!

• Optiarc bc - 5500 s does not read blu - ray

  Reads the DVD fine. Does not read or recognize any blu - ray DVD.

  Hello

  ·         Remember to make changes to the computer?

  ·         You get an error?

  To play a Blu - ray disc, you must use a non-Microsoft program that supports Blu - ray playback and a device capable of reading discs Blu - ray, see the link below:

  http://Windows.Microsoft.com/en-us/Windows-Vista/MPEG-and-DVD-video-frequently-asked-questions

  I suggest you run convenience store follow the steps in the link below for troubleshooting: http://windows.microsoft.com/en-us/windows7/Open-the-playing-and-burning-cds-dvds-and-bluray-discs-troubleshooter

  See the link below

  Above article applies to windows vista more troubleshooting information:

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  I hope this helps.

• My optiarc cant BD ROM BC-5500 ATA device read blue ray discs, it can only be read normal CD-ROMs. Please help :(

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Always do a job - even in a first time?  If so, pilots may have been replaced by a Microsoft Update and maybe that's why it doesn't work anymore.  Check the drivers and see if there is an option to restore the drivers to a previous version (which may be supplied with the system when he worked).  If so, try the restore and see if that solves the problem.  Make sure that it not only reads blu ray disks but can read and burn CDs and DVDs as it should.  If not you can always just reinstall the drivers by unscrewing the restore and restore the drivers who were there before you started this effort and again to confirm that it still works except for playing blu ray discs.

  I don't see the point in HP brake a blu ray player that has no driver available for it - I have never actually heard of what happens with a manufacturer or the device installed on the computers they sell.  Someone at HP left dropped the ball big time on this one.  Maybe HP will give you a free exchange to another blu ray player they may have available for your computer making the drivers for it and who actually works like the one bought you is not - it can't hurt to ask.  Check the options first then you can ask to him who is of at least equal quality and is the same price, or maybe a bit more expensive - they can always be arranged because of the problem, they know exists.  I guess that it's still under warranty, so that shouldn't be a problem.  It's an option-, but the decision is yours.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.