Store the update fails and it is impossible to download Apps

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• I was propted to update Itunes. The update failed, and now I can not open I tunes

  I tunes has prompted me to upgrade to a new version. The update failed. Now I can't open I tunes.

  General advice for troubleshooting when iTunes is unable to properly install (and reinstall or repair it does not) are to remove not only iTunes, but all the components, restart, remove the target installation files and reinstall.  See the following troubleshooting guide excellent by turingtest2:

  Troubleshooting problems with iTunes for Windows updates

  Especially the section:

  Remove and then reinstall iTunes and other software components

• When the update fails and I get an error message 80070663 how to proceed?

  I have windows vista home premium and when I try to download my security updates fails and I get the 80070663 error message and it does not allow me to get my updates. all of the suggestions. Thank you

  This error means that one or more of the registry entries that are listed in the following table are missing from the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nls\CodePage registry subkey. For more information about this error code and how to fix this, please visit this link below.

  http://support.Microsoft.com/kb/913754

• "Error 1402.Could not open key" during the installation of Adobe and HP update. Updates failed and earlier of the software cannot be put back in place because permission to modify the key is denied.

  • Issue: Failed to update and previous software may not be returned to or re-installed. Problem programs include Adobe Reader and scan and editor for my HP C4180 all-in-1 photo printer.
  • (For example) error messages:
    Error 1402.Could not open key:
    UNKNOWN\Components\1FA18F797...
    Check that you have sufficient access to that key, or contact your support...
  • No recent changes, with the exception of updates failed and normal widows.
  • I thought bad updates from HP and Adobe has caused the problem, so I uninstalled and tried to re - install the software several times, hoping a release update would solve the problem.  Impossible software returned to or re-installed, so I bought try 'PDF Converter 6' to to access PDF files. This program could not be installed for the same reason.

  The Windows 7 FAQ has reported that Windows 7 could be reinstalled everything keeping the settings. The same can be done with Vista? If not, is there a safe way to delete these keys, so the software can be installed/re-installed without having to make a facility 'clean '?

  Thank you.

  Hi misterDormie,

  This problem may occur if the permissions to a specific key in the Windows registry has been denied because the registry is corrupted or due to registry permissions

  I suggest you try the following steps:

  Step 1: Check with a different user profile

  If you do not have a different user account, you will need to create a (see link below).  If everything works fine with a different user profile, you can infer that the user profile is damaged, click on the link to find out how to solve this problem.

  Create-a-user account

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  Difficulty of a corrupted user profile

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

  If the problem persists,

  Step 2: Run a scan online for any threat and try to correct

  http://OneCare.live.com/site/en-us/Center/cleanup.htm

   

  You can follow the steps mentioned in the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• My iPAD asks me to update to OS 9.3, but the update fails because it says that the iPAD is not connected to the internet and when I connect to my computer iTunes it say my OS is up to date.  Help, please.

  My iPAD asks me to update to OS 9.3, but the update fails because it says that the iPAD is not connected to the internet and when I connect to my computer iTunes it say my OS is up to date.  Help, please.

  I'm surprised to hear that for an iPad 2 that the issue had apparently been set for 2 s. Please see this for more details as I know them. Maybe the servers at your site have not been updated yet for the new version of the iPad 2.  ???

  Apple released the update iOS 9.3 for older devices (air of iPad and previous iPhone, 5 s and previous) due to problems with Activation. See the following for details and possible solutions.

  http://www.IMore.com/Apple-working-iOS-93-fix-older-iPhone-iPad

  https://support.Apple.com/en-us/HT206203

  A new version for the iPad 2 is now available which does not require the activation step. A new version for other devices is not yet available.

• Cannot download update KB973593, KB973704, KB976416 and KB974561. Installation of the updates fail - getting error 646. Is there a fix for these updates?

  Have not been able to install recent updates. Get a code error and notice 646. Cannot download update KB973593, KB973704, KB976416 and KB974561.

  Hello

  Make sure you have need of updates (in fact have are programs) and if not control panel - Windows
  Updates - click right on and HIDE.

  Try this 1st to see if it helps, and it should:

  Description of the Patch registration cleanup tool
  http://support.Microsoft.com/kb/976220/

  ------------------------------------------------------

  If necessary :

  Try this - Panel - Windows Updates - on every update that will not be installed - click on the important updates
  or the update itself - double click a view more information (or click top then discovers on the right)

  Those who will take you to a page where you can download the update.

  Or go here and the KBxxxxxx number to download it.

  Download Center - mount the KBxxxxxx.

  Microsoft Download Center
  http://www.Microsoft.com/downloads/en/default.aspx

  Download - SAVE - go to where you put them - click on - RUN AS ADMIN

  Then you can right click on the update in the updates Windows and HIDE.

  If you get an error Installer install this version:

  Windows install 4.5 Redistributable
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

  ----------------------------------------------------

  Then run this:

  How to reset the Windows Update components? -a Mr Fixit
  http://support.Microsoft.com/kb/971058

  Description of the system for Windows Vista, Windows Server 2008, update tool and
  for Windows 7
  http://support.Microsoft.com/kb/947821

  ------------------------------------------------------------
  Because these are all Office updates you might get more information if necessary in the Agency of those groups that
  may have experienced the same problem.

  Office newsgroups
  http://www.Microsoft.com/Office/Community/en-us/FlyoutOverview.mspx

  Microsoft.public.office.misc discussions
  http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.Office.misc&cat=en_us_01cb749f-c998-4762-8099-df71793c11c7&lang=en&CR=us

  ------------------------------------------------------------

  If necessary you can incident free get reports however the above should take care of it for you.

  Windows updates - free Incident report

  Go here and click on-> Windows Update fails while searching, downloading or installation of updates
  http://support.Microsoft.com/GP/wusupport#tab3

  The security updates, you can get free support Incident report
  http://www.Microsoft.com/protect/resources/support.aspx

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• BlackBerry Smartphones Blackberry Bold 9930 update failed and the software does not load

  I have a Blackberry Bold 9930 and yesterdasy I received a msg saying to upgrade to 7.x software Blackberry. I followed the instructions (takes too long like 2 hours to download) and then. Big mistake because it cooked my phone. It seems that when you upgrade, the upgrade process goes thru, but stops after the time zone to restore the process and reports an error 602 with a reset button to reset your database. The reset button does not work and I restarted the phone to restore the db. At the moment that it restarts, launched the process, and even once, it failed after the msg indicating time zones (100% and overall restoration treatment 7%). Zones roughly completed, but then I got a msg saying I wandered 602 belive. On all courses was about 5 to 10 percent. Now my phone is undesirable because it does not restart. Verizon says they have a large number of phones across the country, but BlackBerry says it's a matter of Verizon...  Someone at - he already heard of this I am now without such a 4 days while I get a replacement Friday because of the holiday...  I am not very happy as another question, I found - during the upgrade process it used the cells instead of my wirelss home network to download the software and it really took about 2 to 3 hours, then another hour before it failed during the upgrade process. So about. 3 to 4 hours to play with an upgrade yesterday.

  Thank you

  Rich

  Hello merlin02131

  Welcome to the Forums of the BlackBerry Support

  Sorry to hear about the problem you are experiencing during the update!

  But you can still use Desktop Software for the update process, personally, I prefer never to do an Over the Air update. I think that something has gone wrong with the update process and thus you encounter this error 602.

  You have a backup of your device, or using BlackBerry protect for the backup?

  If you wish you can try several method to recover your device of this error, all you need is a PC and an Internet connection active. But attention, this method deletes the data user in this device. This is the Knowledge Base to follow:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  Additional information:

  KB29237 : "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7

• TB update fails and I get an error of access denied to 7 - Zip when you download a new version.

  Thunderbird was not able to update from version 24.6.0 (under Windows 7). Whenever I try to auto update, it tells me that the update fails. When I let the updater download a full version, which also fails. When I try to download a new version manually, during the extraction process, I get an error message indicating "7-Zip" up and "Access denied" in the window. I followed all the suggestions to the support download error page (as an administrator, stop the process of Thunderbird, etc.), and none of them solved the problem. Any other ideas?

  What firewall / anti-virus software you are using. My guess is that the firewall or the anti virus software blocks both the update and full installation because it contains ZIP files. I have not heard that outside the paranoid company / parameters of business in the past, but there's always a first time.

• 13.0 Firefox crashes on startup almost everytime. Thus, all of the updates fail because Firefox has to restart. What should I do?

  For the past several versions of Firefox (I think 10 or 11), I had a lot of trouble to get Firefox to start. I understand not all crash IDs. It just won't start not almost everytime. Ironically, I think to be able to get to doesn't start until I opened another browser such as Internet Explorer. Then, it will start until I close it. So I have to repeat the same process (opening another browser, then try to start Firefox) every time so he could start again. Now, the problem seems to have gotten a some worst bit with version 13.0. It cannot be updated because Firefox needs to restart to update. When he tries to turn on, he can't. When I finally get Firefox to work (after opening IE), I get a notification indicating that the update failed. I saw the notice on the Web site, but does not. It drives me crazy!

  You can also check your security software (firewall) because it does not yet acknowledge the new version of Firefox 13.0.1.

  One possible cause is security software (firewall, antivirus) that prevents or limits Firefox or plugin-container process without informing you, possibly after the detection of changes (update) for the Firefox program.

  Delete all rules for Firefox and the plugin-container in the permissions list in the firewall and leave your firewall again ask permission to get full unlimited access to the internet for Firefox and the plugin-container and the update process.

  See:

  • https://support.Mozilla.org/KB/server+not+found
  • https://support.Mozilla.org/KB/firewalls

• Pagefile.sys has completely disappeared. It started when the power failed and my computer crashed.

  My pagefile.sys has completely disappeared. This all started when the power failed and my computer crashed.
  I get the message that he was away, I went to the performance and settings and tried to change custom settings & re-start.

  No matter what I do, nothing works. I lost several hours of visiting sites for tips and nothing seems to help.

  I was told when re-boots WinXP it creates the new file pagefile.sys and I should delete the pagefile.sys file may be corrupted on the C drive.

  So I put the folders to show hidden files and delete pagefile.sys. I have re-set and tried to recover with no success.

  There is now absolutely no pagefile.sys on my C drive. Anyone know how I can get back my pagefile.sys?

  I want to get my virtual memory works again?

  Thank you very much in advance!

  I'd start first with the chkdsk/r.

  Don't forget - if you have a factory installed recovery Partition, fixmbr will scan it as the Master Boot Record that written XP will equal not the MBR installed by the factory, so first run chkdsk /r (did I say that already)?

  Here are some instructions:

  http://pcsupport.about.com/od/fixtheproblem/SS/RCONSOLE.htm

  Where people have no XP bootable media, here are my instructions:

  If you have no XP bootable media (or aren't sure you have) create a bootable XP Recovery CD of Console and do not forget.

  This is not the same as recovery disks that might have come with the acquisition of the system store.

  You can make a bootable Recovery Console CD by downloading an ISO file and burn it to a CD.

  The ISO bootable image file you need to download is called:

  xp_rec_con. ISO

  Download the ISO from here:

  http://www.mediafire.com/?ueyyzfymmig

  Use a new CD and this simple and free program to burn your ISO file and create your bootable CD:

  http://www.ImgBurn.com/

  When you install ImgBurn, DO NOT install the Ask toolbar.

  Here are some instructions for ImgBurn:

  http://Forum.ImgBurn.com/index.php?showtopic=61

  It would be a good idea to test your bootable CD on a computer running.

  You may need to adjust the computer BIOS settings to use the CD-ROM drive as the first device to boot instead of the hard drive.  These adjustments are made before Windows tries to load.  If you miss it, you will need to restart the system again.

  When you start on the CD, follow the instructions:

  Press any key to boot from CD...

  Installing Windows... going to pronounce.

  Press 'R' to enter the Recovery Console.

  Select the installation that you want to access (usually 1: C:\WINDOWS)

  You may be asked to enter the password (usually empty).

  You should be in the folder C:\WINDOWS.  It's the same as the

  C:\Windows folder that you see in Solution Explorer.

  The Recovery Console allows base as file commands: copy, rename, replace, delete, chkdsk, fixboot, fixmbr, cd, etc.

  For a list of the commands in the Recovery Console, type help at the prompt of commands or read on here XP Recovery Console:

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/recovery_console_cmds.mspx?mfr=true

  A good idea before you start things must first verify the integrity of your file system by using the chkdsk command.

  In the command prompt window, run the chkdsk command on the drive where Windows is installed to try to fix any problems on the afflicted player.

  Running chkdsk is fine, even if he finds no problem.  It won't hurt anything to run it.

  Assuming your boot drive is C, run the following command:

  CHKDSK C: /r

  Let chkdsk finish to correct the problems, he could find.

  It may take a long time for chkdsk complete or they seem to be "stuck".  Be patient.  If the HARD drive led blinks always, chkdsk is something.  Keep an eye on the amount of the percentage to be sure that it is still making progress.  It may even seem to go back sometime.

  You must run chkdsk/r again until it finds no error to correct.

  Remove the CD, and then type "exit" to exit the RC and restart the computer.

  You have not to set the BIOS to boot the disk HARD since the CD won't be.

• 800b0100 error code when you try to install the updates KB974145 and KB978251

  I tried to install these 'important' updates several times with the same result - updates failed, error 800b0100 code. I downloaded and installed the KB974821 tool - tells me it installed - same problem. (I don't know if I'm supposed to do something else with KB974821 - I have to "run" or just "installed" it enough?) Instructions could certainly be clearer)

  I tried to download and install the updates manually - without success - I get various error messages, like "does not apply to your system" or "for a different hardware platform.

  I tried this with my firewall/antivirus close as well - using Trend Micro - and still no luck.

  Thoughts, comments, suggestions, help? Very much appreciated. Thank you.

  
  

  BTW, I'm running VHP 64 with Service Pack 2 installed. Nothing should be this complicated or frustrating.

  
  

  
  

  Thank you. Re to system update readiness tool, maybe I missed it in the documentation, but how in the world would be a layman knows where to find the results?

  You are welcome.

  Thanks for the reply.

  You should have no problem with him.

  Thing you need to know about update readiness tool, is at this link I gave you already:

  http://support.Microsoft.com/kb/947821/

  Logging The System Update Readiness Tool creates a log file that captures any issues that the tool found or fixed. The log file is located in the following location:

  • %SystemRoot%\Logs\CBS\CheckSUR.log
  • %SystemRoot%\Logs\CBS\CheckSUR.persist.log
  • See you soon.

  Mick Murphy - Microsoft partner

• some of my updates fail and it says: error 80070005

  some of my updates fail and it say error #8007005 how to fix this?

  Error code 0 x 80070005 is also described as ACCESS DENIED (you may not to install updates)

  Please check that you are logged into an account with administrative privileges.

  So what updates fail?

  What security software do you use?

  Have you tried to install the updates in a clean boot state?

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135

• A popup thinkpoint guard sayingdatabase update failed, and that out-of-date virus databases are not effective

  original title: HELP; A popup thinkpoint keeps sayingdatabase update failed, and the obsolete virus databases are not effective thatI need a version complete a required heuristic module... . How or what do I do to solve this problem?

  I can't find a free trial version for this add-on.

  It's what we call a "Rogue Security Program"... in plain language, it's a complete and utter scam.
  Please read this to be able to access the desktop so that you can rid this Rogue software system-
  Remove ThinkPoint (uninstall Guide)

  Expert MowGreen Windows IT Pro - consumer safety

• Windows Update Failed and triggers system reboot

  Hello

  Every 10 minutes, the update triggers windows to restart the computer.

  I tried to download the updates failed, but when tried to install it, I get a message that already exist.

  I deleted the update history. Problem still persists.

  I searched through the community, but could not find a method to solve the problem.

  Also, I tried to restore the system, even that does not work because of the 0x80071A91 error code

  "Support for transactions in the specified resource manager is not started closed because of an error"

  Help, please.

  Arun

  Hello Arun,

  Thanks for posting your query on the Microsoft Community.

  With the publication of the description, I understand that you are facing problems with system restore and Windows updates on your Windows 7 machine. I will definitely help you to solve this problem.

  This problem may occur because of the corruption of Windows files. I suggest you follow the instructions provided by Amrita M replied on April 26, 2010 in the below mentioned thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/transaction-support-within-the-specified-resource/fba64f34-4c16-4551-82d7-f22169be0d97

  In addition, follow the steps mentioned below and check if this is useful:

  Method 1 : Run the Windows Update troubleshooting tool

  Try to run the Windows Update troubleshooting, it will detect and solve the most common problems with the updates of Windows. To do this, follow the link below. You can also follow other common solutions on the same items.

  https://support.Microsoft.com/en-us/GP/Windows-Update-issues

  Try Method 2, if the problem persists

  Method 2 : Components reset Windows Update

  If the problem is with the Windows Components update, this method will solve the problem by repairing all the components associated with it. Click on the link below and follow the article on the same.

  How to reset Windows Update components?

  https://support.Microsoft.com/en-us/KB/971058

  To do: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For moreinformation on how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows

  Hope this information is useful. Please come back to write to us if you need more help, we will be happy to help you.

• InDesign CC fails on the update - issue lasted about 6 weeks - have removed app, without change. Need of difficulty.

  InDesign CC fails on the update - issue lasted about 6 weeks - have removed app, without change.

  The process of update for InDesign is broken.

  Need for this problem.

  Can you please try and uninstall it for uninstall to utilities/Adobe installers/uninstall Adobe InDesign CC.

  And then sign back in Adobe Creative Cloud and redownload InDesign.

  If you are still experiencing a problem, please let me know.

  Kind regards

  Abhishek