STR DN1040 HDMI HDCP issues

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• Issue of Sony STR - DN1040 output HDMI Samsung UN60F8000BFXZA TV

  Hello community of Sony,

  I have a question of a Samsung UN60F8000BFXZA TV HDMI Sony STR-DN1040 output.  I have a cable Xfinity RNG110 box and a Samsung Blue Ray BD-F5900 connected via HDMI 1.4 cables I have HDMI 1.4 cables connecting all devices.  I had the GeekSquad install TV and set up the Sony A / V receiver.  Everththing was working fine.  I turned off the system for a few hours and came back and turned on everything.  Initial configuration is A / V HDMI's out to TV input HDMI3.  HDMI input and output supports CRA.  The TV would constantly check your connection to the device.  No video just a black screen.  Power cycle sometimes or reinstall the cables could clarify the issue.  Same problem you select, the cable box or the player blue ray, as input device...  I swapped the HDMI cable from the upper area of the rec AV cable and the cable to the AV rec on television.  No change in symptoms.  I even hooked up the TV to the AV HDMI B outupt with no change in symptoms.  I directly connect the cable box to TV without problems.  I get video every time.  I'm afraid I see many messages from simular 'video problem' on the receiver AV STR-DN1040.  The two TV and AV receiver have been purchased this week.  What should be the next steps?  I have the Geek Squad back to verify that I may have a problem of AV receiver.

  Cheers, Oakleyrider

  
  

• Sony STR-DN1040 receiver help

  I have a Sony STR-DN1040 receiver. I have my PC connected to the receiver and I can not get sound when I have an optical cable connected to my receiver. I have the cable plugged into OPT1 and cable HDMI plugged into Video 1 (note: my PC sends no audio through the HDMI, so I have to use the optical audio input). I got this Setup on my previous Onkyo receiver and everything worked perfectly. I have not changed the PC settings so everything on this end should always be configured correctly. Any help would be appreciated.

  Thank you

  Andy

  You can reassign the DIGITAL to other entries input jacks, if the default settings of the sockets do not match your own equipment.  The default assignment of OPT1 (where you plugged in your PC) is SAT/CATV and which could be the reason why there is no audio coming out of your receiver, even if the PC is out the digital signal.

  

  Try to set OPT1 to VIDEO1 under [A. ASSIGN] assignment of digital audio menu. Follow the steps below

  1 press AMP MENU

  The menu is displayed on the notice board of the receiver.

  2 go all the way to Input settings]]

  3 select digital audio input assignment [A. ASSIGN]

  4 the value OPT1 VIDEO 1

  See page 86 to 87 of the manual provided for more information on the assignable audio input jacks.

  If this post answers your question, click on "accept as a Solution.

• My STR-DN1040 will not power "on".

  Yesterday, I bought a brand new Sony STR-DN1040 at Best Buy.  I came home and hung it through Monster THX HDMI for my Sony KDL-52XBR9 HDTV cables, my reader blu - ray Sony BDP-BX57, 52 '' my box of cable Motorola DCX3510-M and my Polk Audio 7.1 surround subwoofer and satellite speaker system.  I have connected the STR-DN1040 via ethernet to a cable modem, which is located in the same rack as the home theater unit. Everything was (is) connected properly.

  I plugged the STR-DN1040 in my Monster surge protector/power strip behind the shelf of home theater. where all other components are connected.  I heard the slight, familiar "click" can be received and activated inside the STR-DN1040.

  I turned on my TV box and cable.  I went to the front of the STR-DN1040 "in office", but the small LED above the power button was already green, as if he (power) on its own.  So, I waited.  And waited and waited... something appears on the STR-DN1040 screen, but nothing ever presented.  I thought that perhaps he made an update of the firmware straight out of the box, but after an hour, it became apparent that something was wrong.  Then...

  I unplugged the STR-DN1040 and let stand for 30 minutes.  I plugged it in and it did the same thing as described above.  The Green LED power 'works' light comes on in a few seconds the power cable is plugged in, unless you press the power button on the front of the unit.  And then... He's just sitting there.  The device does not react to any pressure on the buttons or dials on the front.  The device does not respond to a key pressed on the remote control.  I checked all HDMI connections and even changed the HDMI cables, but I get nothing. Unit seems dead - D.O.A. The green light is 'on' on the front, but that's all.

  Anyone have any ideas what might this happen? Everyone heard about this problem or has experienced this themselves?  Have I not a dud?  Should I just return it and get another?

  I went through this process.  It seemed to work.  Leave the House and came after a few hours and I'm back to the same problem.  Tried to "clear" it, but that never happens.  I held the button for 5 then 10, then 15. No COMPENSATION.  I'm ready to ship in return!

• Roku on STR-DN1040

  entry saWhich will give me the best performance for a Roku player?  I tried the SA-CD, but it doesn't seem to work so I went into the entry DVD.  Is there a better option?

  Hello.

  You can connect the Roku Streaming Player at the Sony STR - DN1040 AV receiver using HDMI connection to one of the HDMI Ports IN front of the receiver (for example, DVD or VIDEO), and then press the corresponding button on the receiver's remote control to set the camera to the correct input.

  If my post answered your question, please click "accept as a Solution.

• Remote control Medai vs STR-DN1040 cannot change the source?

  I just installed my Sony STR-DN1040 home theater receiver and have a few questions about the media remote ap...

  (1) I have it all connected and registered and the ap is functional, but in "remote mode", it lists all entries in my (BD, cable/satellite, DVD, FM, etc) as buttons, I can support on and they light up and make a tone of confirmation on my iPhone 4s, but they do not change the source to the receiver.  The rest of the features seem to work and if I use the media remote ap for go to the GUI menu, I can arrow over 'look' and then select a source, and that works fine.  The problem is when you are in another room and want to power on the receiver, then choose an audio source and play without having to turn on the TV or be in this room, you can't (or at least I can't) because the hot-key source on the ap do nothing.  What did I miss?

  (2) I have programeed the 1040's physical remote to control my Samsung Blu - Ray player.  The Medai remote access point can now also control it, or is the 1040's remote physical a completely separate device?

  Thank you!

  Hello Apcrews,

  The STRDN1040 was intended to be used with the Sony 'TV Sideview demand' which includes many new features and replace the existing approx. remote media TV Sideview will will allow you to switch between inputs, however there is no visual feedback in the app, so you'll need visibility on the front panel of the receiver or GUI.

  The application will not work to control your player of Samsung BD. The reason is that you have programmed the 1040's physical remote to control the player of comic book via codes IR (infrared), these codes resident in actual distance rather than the receiver and the orders are sent directly from the 1040's remote control.

• A difference card STR-DN1040 US / UK

  Hi, I got a little curious earlier today, when I went in the store to buy my new A / V Amp and I was told that there was no Bluetooth.

  Well, I had seen Youtube and also the same site that the STR-DN1040 has Bluetooth, WIFI, and Airplay, so I was quite insistent that this was the case.  I was of course wrong, because I am in the United Kingdom and for one reason or another its been subscribed.

  http://www.sony.co.uk/product/hcs-home-cinema-receiver/str-dn1040 - this is the version that we get.

  So the question I would ask is, while I'm more to the United States in one of the next weeks I can pick it up and bring it back to the UK?  What (if any) problems will I have?

  My intention is to use in conjunction with the BRAVIA TV KDL46W905A, the functions will work as they normally would?

  All other points to note would be greatly apreciated IE too... is the international warranty ETC.

  Thank you

  Dave

  Receiver AV multichannel STR-DN1040 which is sold to the United States, Canada, Mexico & Brazil has a Bluetooth device built for music streaming from your smartphone or tablet. It has also built-in Wi - Fi and AirPlay, while the STR-DN1040 sold in the UK is not compatible Bluetooth.

  Outside the Bluetooth function, the main difference between the American and British models are the power requirements and the tuner AM beach. The audio/video receiver to the UK has power supply 230 v AC , 50/60 Hz while the unit in the U.S. requires 120 V AC, 60 Hz. Please see pages 6 to 8 of the Manual for model UK (this is optimized by using the Internet Explorer browser) and pages 127-130 of the Manual WE for more information. We cannot recommend any power converter.

  Normal warranty terms apply. The American unit has 730 days warranty for labor and parts. If ever the unit require warranty service, you have the option to send your unit to the Sony Repair Service Center in the United States for warranty repairs. You will be responsible for met shipping charges to ship the unit to the repair center. Your device will be returned to you free of charge. You will be responsible for all rights, taxes or fees. Or, you can have the device repaired in the country where you are, to normal pricing of warranty repair.

  If my post answered your question, please click "Accept as a Solution."

• Why the STR-DN1040 update taking so long?

  Today, my new STR-DN1040 has received an update that you download the package and held in Updating, flashing on the screen because some then only green light flashing update then just green pwr/standby blinking light.

  In short Question why must Sony A / V Receiver so long to update since nearly an hour

  (Update: it finally all 2 hours later, but something weird happen the name of the network device changed some thing I don't set and was not default)

  The update download speed depends on your internet connection. If you have internet high speed (i.e. the download speed of 10 Mbps or higher according to the website www.2wire.com ) and is only used by the AV receiver then it may not take as long.

  What is the new name under the option network device? It's a normal operation that can change after the software update, so it can easily be seen when configuring the network connection.

  If my post answered your question, please mark it as "accept as a Solution.

• HDCP issues OTP-S590 vidoe by STR-DH830 playback blu - ray disc playback. OK with dvd

  When I play a blu - ray disc BDP-S590 blu ray player through a STR-DH830 video whites there an HDCP problem. Is it possible to disable DHCP. It only happens when I play a blu - ray disc. When I play a DVD disc, there is no video cutting.

  Hello Gary,.
  Welcome to the community of Sony.

  Disable the [HDMI Deep Color output] in the BD drive and check if it helps.

  See the following link for possible troubleshooting steps.

  http://www.KB.Sony.com/selfservice/documentLink.do?externalId=C567099

  If my post answered your question, please mark it as an "accepted Solution".

• y570 hdmi output issue

  Hello: I just got my ideapad y570 and everything works fine until I tried to use the HDMI out to throw the photo on my projector then on a TV. used 2 different hdmi cables and they both work when I use them on a dvd player and on my netbook. But no matter what I tried on my ideapad settings I get not a pic is on my projector with my hi fi system or by connecting directly to an hd tv. For any help or suggestion would be appreciated.

  EAGLESOFT

  SOLUTION:

  Returned the laptop as it was a hardware problem. I bought another because they were out of stock of the place, I bought oriingally and they could not replace it so they gave me a refund. I now have a z570 with more ram and better cpu and hdmi worked at first connect.

• Acer G257HLBIDX monitor HDMI audio issues

  Just today, I bought myself a G257HLBIDX monitor... I had read, it was stated that the monitor provides basic audio features. I have limited through my HDMI on my GPU and thankfully to start my PC. The resolution was neat, imagination was great, I connect to my Windows 10 and I go on my setting configurations because I expected that I would have at least set the audio device as the default monitor...

  As I thought, it was required so after, I get on YouTube to try volume so I can adjust it... But at the exit. The monitor has been recognized as a speaker and in the volume mixer he showed that they receive an audio but there was no sound.

  There is no driver for the monitor either so I can't fault that. I would like to help.

  Thanks to all who could take the time to read and respond to this message.

  Midnighthunter,

  Go to your audio playback options and make sure that your audio files by default is value, which I think you have, you have a headset or speakers plugged into the port on the back of the monitor audio output, since it doesn't have speakers built in?

• Cannot display the contents of HD - HDCP issue

  Products in Question:

  HP 2711 x monitor & HP Pavilion HPE h9 - 1120t Phoenix (with AMD Radeon HD 7770)

  OPERATING SYSTEM:

  Windows 7 Ultimate Service Pack 1

  Error:

  When you try to buy HD content from iTunes, I got "that can be played in HD on this computer. When you click on details, he described the problems with HDCP

  What I've done so far:

  (1) download/install latest graphics AMD driver

  (2) latest driver for monitor download/installation of HP

  Not sure what is the next step, or what's wrong with my system, which is prohibited. Ideas? Thank you!

  Hello

  Download this Cyberlink Blu - Ray and 3D Advisor. Install the program and then run it and click analysis 3D. View your results.

• GT620 in XPS8500 - no DVI or HDMI output issue

  Hello

  On my XPS8500, I can't the DVI or HDMI output ports correctly although VGA works OK:

  I use a LG 22 '' monitor with my Dell Vostro 200 with a card that had output DVI and it works well, but on the XPS8500 it gives no signal, I have uninstalled and reinstalled the latest Dell driver and removed hardware from the Device Manager, when I do that I find to restart the GT620 outputs the res 1650 x 1050 native until Win7 completely installs the driver and requires a reboot , upon restart, no signal is output. This happens on DVI and HDMI.

  While in this without signal condition VGA does not export until I have remove the HDMI or DVI monitor cable if something is turn off VGA at this time.

  Cranking up connected via a cable DVI or HDMI, there is no the Dell BIOS screen or the start of Win7 is... new VGA screen is fine.

  Is just crappy GT620 or am I missing the point!

  Well, I have an update for everyone with this kind of problem - my monitor is a LG 22LS4R, which is a monitor with TV tuner built in and after some research, it appears that some monitors (especially the monitor with TV tuner) report the correct EDID information (the info that the PC Gets the monitor to the determin the correct resolution is used etc.)

  I tried my XPS8500 / GT620 on my Sony 2008 32 '' LCD TV with HDMI and TV perfectly displayed at 1980x1080P, so I know that my graphics card is ok, it seems that my LG 22 '' monitor is not so happy with my new PC!

  Further reading shows tweaks people came up with to work around the problems of this kind, I tried, but couldn't make it work so I can either replace my new Board GT620 to my old ATI 2600XT (which does not work on my monitor) or to use VGA cable which works ok'ish or get a new monitor (hmm wife my not be too happy with the freshest!)

  So, I think that this problem is toward the low for older monitors with eccentric HDMI and my nVidia GT620 capabilities do not cooperate with it.

• Output STR - DN1030 HDMI to the TV does not

  The HDMI to the TV stopped working after a recent power outage.  I had the receiver for about 1 year and it has worked perfectly.  The inputs work fine.  Sound of DVR and BD are working properly.  However, the video output to the TV does not work.  I tested the cables and the TV by hooking directly to DVR & BD.  I had always hung on a surge protector and there is no damage to any other components.  I don't know what the problem is.

  I tried to reset the receiver as described.  It is passed by the method of COMPENSATION.  The output still does not work.  However, another problem arises.  The receiver and the display now rock SAT/CATV normal to LPCM [48] and DOLBY DIGITAL 5.1.  When the switching noise to cancel.

• STR-DN1040 - pregnant outdoor and the TV volume

  I recently bought the 1040 and want to configure my speakers outside - how do I do this? I wish I could choose indoor or outdoor only, or both simultaneously.   In addition, how can I watch TV (I own a Bravia) right through the TV speakers (for example, not using the home theater speakers)-j' have routing cable HDMI directly from the TV to the receiver, do I need an extra cable?

  Thank you.

  You can use the features of several areas of your unit. You can see the instructions on pages 88 and 89 of the STRDN1040 Manual.

  Select the TV + AMP under Audio Out option if you want the sound to the TV speaker output and the speakers connected to the receiver. Please see page 99 of the STRDN1040 operating instructions.