Stream HP for computer laptop 13-c020nr: my webcam does not work

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• I have a new laptop and my integrated webcam does not work

  I need to get help fixing it. It's a brand new computer and the webcam does not work. When I try to access the program, it said that I need to plug a camera

  Hey amaury Muñoz.

  Welcome to Microsoft Answers Forum.

  1. can you please tell us the model number of your computer?

  2. is there a built in webcam or what is the model of your webcam?

  Can you please give us a little more detail on what is the specific error you get when you try to use the webcam?

  Check if you have the drivers installed for your webcam.

  As you say that it is a Dell computer, you will need to go on the http://support.dell.com website to download the driver of your webcam installed.

  Click on support and drivers.

  On the next page, it asks your name and your number.

  Select the exact model of your laptop.

  This will bring up the option to select your operating system. Choose Windows Vista or Windows Vista 64-bit.

  A webcam installed usually appears under the software - multimedia, but it may be different for your model.

  You can choose to install now or download. Once it is downloaded and installed, then test again to see if your integrated webcam works.

  You can also contact Dell for support, since this is a brand new computer. Here is a link to Dell's Support page options:

  http://support.Dell.com/

  Thank you.

  Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

• Refomatted my computer laptop and reinstalled windows, something does not work now help please

  so, I recently wiped my drive hard clean for a fresh start, installed windows 7 but now some of the features that use to work no longer work. For instances when I press F1 and F2 buttons my brightness will not upwards or downwards, I can't lock the touchpad more then now the cursour jumps around. I just want to know if there is something I could do to get back to the way it was. My laptop is a Presario CQ56 and help would be apreciated thanks in advance.

  Hello

  First of all, download and install the software graphics from AMD on the following link.

  http://ftp.HP.com/pub/SoftPaq/sp50501-51000/sp50717.exe

  When this has completed, restart the laptop.

  When windows has reloaded, download and install the HP Quick Launch software on the link below.

  http://ftp.HP.com/pub/SoftPaq/sp51501-52000/sp51650.exe

  Once the installation is complete, download and install the Synaptics driver on the following link.

  http://ftp.HP.com/pub/SoftPaq/sp50501-51000/sp50718.exe

  When the installation has completed, restart the laptop.

  Kind regards

  DP - K

• Computer laptop fan replaced but fan does not work

  Hello members of the Hp forum, a few months ago my laptop suddenly stopped fan to operate (the cause was probably lack of cleaning so the fans were clogged and eventually destroy its own engine) and I got the error at startup messages. So I had my fan replaced but now the error messages are gone but my fans are not yet on so I still have an overheating problem.
  Model of my laptop is Hp Pavilion DV6-6136TX

  display 15 "

  2nd generation Intel Core i7-2630QM 2.0 GHz CPU

  4 GB OF RAM

  HARD DRIVE 640 GB

  ATI Radeon HD 6770 M with 2 GB dedicated graphics card

  Windows 7 Edition Home Premium 64-bit

  I've had this laptop for 2 years and it's like a family to me. Please help me find a solution to this that I tried to fix it for 2 months and I'm really desperate.

  In advance, thank you hp support forum

  @Phileh

  The fan part number is 650797-001 are on page 30
  This one gets here, for example,

  Component replacement procedures is to page 90

• Laptop HP Env S15 - webcam does not work

  error message:

  "Cyberlink YouCam cannot connect to your webcam (HP Truevision HD)... »

  Drivers and software seem to be up to date.

  8.1 Windows operating

  CyberLink YouCam 3.5.6117 (DE) - supplied with the laptop

  Driver HP Truevision HD 6.3.9600.16384

  Through an ad in the archived forum I found a link to an HP website to download a Cyberlink YouCam update. Apparently, that did the trick, and many reboots. My webcam now works with the unicameral HP Truevision HD integrated to the laptop.

• HP windows vista laptop webcam does not work properly please help?

  HP pavilion dv6707us webcam does not work and its not detected in everything that I use it in please someone help me ive been looking around and it was working fine until I did the updates of windows please, it's a hp laptop windows vista 64 bit?

  Hi JohnnBoyyy,

  1. you receive messages or error codes?

  Given that the problem started after installing the windows updates, you can check the updates of windows for optional updates for the webcam.

  For more information, see the article:

  Install Windows updates

  You can also check the HP website and try to update the latest version of the drivers for the webcam and check.

  Software downloads & Driver - HP Pavilion dv6707us laptop

  Updated a hardware driver that is not working properly

  Hope this information is useful.

• My webcam does not work on my computer

  Hello

  I have a problem with my webcam, it does not work on my computer, the Info:

  first is my OS: Windows 7 Professional 64-bit Edition.

  The problem:

  First when I installed the driver for the webcam on what he asks me to plug the webcam when it tells me the model that he asks me to support next it goes perfect until it reaches the stage where you have to use the cam, and it is said that the cam is not connected to the computer, although it is firmly connected and I finish the wizard to skip the "take a photo" and used the software which was attached with the webcam but when even the webcam does not work.

  What I tried:

  1 restart.

  2. check the Device Manager.

  3 - reinstall the programs tied up with the webcam.

  4. get the latest drivers for the webcam and re-install the drivers.

  5. try different USB hubs.

  6 and finally change the webcam.

  But even the webcam does not work, this webcam, any webcam.

  Note: When I plug the webcam into a new USB hub, the led of the webcam and the 'new device driver software installation"will, but when the bubble"the software device driver has been installed successfully"pop the LED goes out and even got upgraded to 4 different USB hubs.

  I need your help.

  Thank you

  Best regards

  Hello

  You can try the suggestions below and check if that helps.

  Method 1:

  Try to run the software of webcam as an administrator and check what is happening. To run it as an administrator

  (a) access to the location of the installation file

  (b) right click on the same

  (c) select run as administrator

  (d) follow the instructions and check if that helps.

   

  Method 2:

  If this does not help, you can try to disable (UAC) user account control temporarily and check if that helps.

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-change-the-behavior-of-user-account-control-by-using-the-slider

  Note: It is not recommended to disable UAC. However, it is your choice on how you want to run your computer. In addition, activate once you have completed the troubleshooting steps.

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Runs the command "regsvr32 quartz.dll" shows 0 x 80040154 error and the laptop webcam does not work

  Runs the command "regsvr32 quartz.dll" shows 0 x 80040154 error and the laptop webcam does not work

  Hello

  Thank you for your response.

  I appreciate that you have attached a screenshot of the problem.

  Have you tried troubleshooting of hardware and devices running?

  Please refer to the suggestions of Naman R responded on 1 April 2011 and check if that helps.
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_programs/DllRegisterServer-failed-with-error-code-0x8002801/403ee0d0-895B-E011-8dfc-68b599b31bf5

  Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  http://Windows.Microsoft.com/en-us/Windows/back-up-registry

  I hope this helps.

  Thank you

• updated my driver for my Ethernet controller and now it does not work

  Original title:

  Network network network Ethernet device

  I updated my driver for my Ethernet controller and now it does not work... I can't put it up, are the only choices that I
  to establish a wireless connection or set up a broadband connection using a user name and password but my ISP does not require
  a kind it will not accomplish the connection in place, I use win 7 64, how do I fix this so I can use my connection ethernet again?

  Hello

  You can try the following steps and check if it works:

  Method 1:

  You can restore to an earlier device driver if you are having problems with your computer or device after upgrading the driver.

  Restore a driver with its previous version

  http://Windows.Microsoft.com/en-us/Windows7/restore-a-driver-to-its-previous-version

  Method 2:

  If the steps above fail then you can perform a System Restore to an earlier point when it was working fine.

  It will be useful.

• My activation key for windows 7 (bought from my college) does not work. How can I contact someone who can help?

  My activation key for windows 7 (bought from my college) does not work.  How can I contact someone who can help?

  -Mike

  Hello djplexus

  First, you will need to understand how to set up the dual boot. This will allow you to be able to choose between XP and 7 at startup.
  http://TechNet.Microsoft.com/en-us/edge/video/ff710733
  With regard to the creation of an image of Windows XP Backup there is no Windows XP software that will do it for you. You will need to look to third-party vendors for support with this issue. Thank you.

• I paid for the Pro account paid feature still does not work

  I paid for the Pro account paid feature still does not work

  Hi davidv92782444,

  Make sure that you open the PDF in Acrobat Pro MS download and install Adobe Acrobat DC to use the Acrobat features not in Acrobat Reader ms, both are different applications.

  Kind regards
  Nicos

• How to reset the password for CC? -My former CC password does not work. I can't find that link 'forgot my password' My Adobe password does not work in CC

  How to reset the password for CC? -My former CC password does not work. I can't find that link 'forgot my password' My Adobe password does not work in CC

  Contact support Adobe by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

• No wireless networks not found on laptop - the WiFi windows service does not work on this computer

  Hello

  I have a laptop model Toshiba P205-56347 running Vista home premium and a lynksis WRT54G V8 router model.  The WLAN light is solid and the internet light flashes on the Linksys.  I have Comcast cable as my ISP.

  I've seen reported similar problems.  All of a sudden my wirless acess stopped working, some networks are displayed and I get the message 'windows wireless service does not work on the computer.  I am not able to restart the windows wireless.  I can't connect to the internet on the laptop.  I have a DELL PC and can access the internet here if necessary.

  In the network and Discovery Center, I see that network discovery is disabled.  I can't set it to on.

  Under system devices, I have the following network cards: Intel (r) Wireless WiFi Link 4965AGN and Realtek RTL8101 Family PCI - E Fast Ethernet NIC (NDIS6.0).

  Help, please.  I'd appreciate any help.  I need a good starting point for resolution and wouldn't start using suggestions that corrects other issues.  I design financial systems and purchase online, but I'm not a technical person with regard to updates Vista, drivers, etc..

  Thank you! After reviewing the responses to similar problems, can anyone suggest if I should try one of the following values: 1. run SCF/scannow at the command prompt I don't know what that's going to fix it and do not want to make the current problem worse. 2. download the driver for the network drivers. If you would be grateful if someone could help me find the driver and download it. 3 reinstall Windows Vista Home Premium SP1 since the restoration of Toshiba CD I would appreciate greatly any information. Donna

  Hi blondswede,

  You can try running sfc/scannow to see if you have corrupted files. That won't be a further problem on your pc. After that, you want to make sure you have the latest drivers for your laptop, especially drivers of the NIC (network card). Go to the following link to Toshiba for your model and download those:

  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/modelContent.jsp?CT=SB&OS=&category=&MOID=1757721&RPN=PSPB3U&modelFilter=P205-S6347&selCategory=3&selFamily=1073768663

  If you're still having problems, and it has recently emerged as a problem, you can try to restore your system to a point in time before the problem started to use the system restore. Here are the steps to follow:

  • 1. Click Start, type system restore in the search box, and then click System Restore in the list programs. If you are prompted for an administrator password or a confirmation, type your password or click on continue.
    2. In the System Restore dialog box, click on choose a different restore point and then click Next.
    3. In the list of restore points, click a restore point created before you started having the problem, and then click Next.
    4. Click Finish.

    The System Restore tool

    If the problem you are experiencing started occurring recently, you can use the System Restore tool. Using this tool, you can restore the computer to an earlier point in time. The tool using System Restore may not necessarily help you determine the problem. When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

    To restore the operating system to an earlier point in time, follow these steps:

    The computer restarts and system files and settings are back to the State they were in when the restore point was created.

  Let us know how it works and if you need additional assistance.

  Dave D
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• HP Pavilion dv7 Notebook PC: computer laptop HDMI to the TV does not

  I have a monitor of Vizio that I was able to connect to my laptop via a HDMI cable last month.  I did it several times without any problems, but less than a month later I tried to do it again and it does not work.  The monitor says there is no signal, whereas before it was a direct connection.  I don't know what happened.  Help.

  @ALN74,

  Please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

• my laptop pointer freezes sometimes and does not work properly

  I have a sony vaio notebook. This pointer does not work properly most of the time, and it freezes. I have to restart my computer to fix it temporarily, but it happens again and again. I wonder if my system is infected with a virus or not. can fix this or I need to recover my laptop. I look forward to your reply. Thanks indeed

  Try to go to the sony web site and get the last mouse and mouse pad drivers.

  If an external mouse, clean and check the batteries if applicable.

  If this isn't an external mouse, try an external mouse and see if the problem persists.

  Then...

  If you use Microsoft Security Essentials, start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected. Options vary by region, but phone support leads you to the Microsoft answer service (http://www.answerdesk.com/) in the USA at this time. After an initial free consultation, will be charged a fee for assistance, based on the details of the case.

  If this is not the case, go to your provider AV.

  You can also try this web site - http://www.bleepingcomputer.com - contains details for most common infections, often immediately after that they started to appear in the wild, and instructions are provided for how to remove infections using their malware removal guides. They also have forums where you can seek assistance from people who specialize in the removal of malware.

  Here are other free programs that can help:

  Malwarebytes anti-malware free - http://www.malwarebytes.org/products/malwarebytes_free Please note, do not accept the trial version of MBAM Pro that it will conflict with MSE while the free version won't.

  SUPERAntiSpyware Free - http://www.superantispyware.com/downloadfile.html?productid=superantispywarefree

  TDSSKiller (free) - http://support.kaspersky.com/faq/?qid=208283363

  HitmanPro (free for 30 days) - http://www.surfright.nl/en/hitmanpro