Stuck at 0% download Windows Update

I reinstalled Vista OEM recovery disk
EU 100 updates showing as important, first bit went well, cannot download the rest.   Freezes at 0% download

Said I lost my connection for update service - but even restarting does not seem to restore it because 'check updates' is not any progress after 15 minutes

(And Norton) McAfee applications are known to not uninstall (or upgraded) themselves. After uninstalling the app (free trial), you must download/run a removal tool before installing your replacement anti-virus application. See below.

Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

How TO do a clean install of Vista: See the section "If you want to reinstall Windows Vista by running a new installation... "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista#section_3

Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the page following before otherwise connect the machine to a network or the internet and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

4 steps to help protect your new computer before going online
     http://www.Microsoft.com/security/pypc.aspx

NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application.

Norton Removal Tool
     FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

McAfee Consumer product removal tool
     http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

1. download the removal tool, save it to your desktop.
2. close all open applications (that is, anything with an icon on the taskbar).
3. click right on the file saved in #1 above, and then select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

Similar Questions

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    Hi Steinweg88,

    Please post on the answers.microsoft.com forum.

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    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/41f1d01e-e787-479b-83de-c66f40a23a37/

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    Debbie
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

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    http://support.Microsoft.com/kb/956708

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    (1) what is the exact error you get all trying to download Windows Update?

    (2) whose anti-virus software is installed on your computer?

    (3) you are able to download other files from the internet?

    (4) web browser that you use to download files?

    (5) update you are trying to install?

    You can try the following methods and check if it helps.

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    http://Windows.Microsoft.com/en-us/Windows-Vista/change-data-execution-prevention-settings

    Method 2:

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    http://Windows.Microsoft.com/en-us/Windows-Vista/data-execution-prevention-frequently-asked-questions

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    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135
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    See the following links:

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    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

  • _80070652 error code when I try n download windows updates.

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    Hi rafmiah,

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    Startup Repair comes to mind:

    Vista: http://windows.microsoft.com/en-AU/windows-vista/Startup-Repair-frequently-asked-questions

    Windows 7: http://windows.microsoft.com/en-AU/windows7/products/features/startup-repair

    If you have no discs etc, contact the manufacturer of your computer.

    TaurArian [MVP] 2005-2011 - Update Services

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    Windows Update Forum:

    It comes with Vista, upgrade install and activate Forum.

    You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

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    Mick Murphy - Microsoft partner

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    * O.T. > Windows Update

    I have a dell Inspiron 1545 computer laptop with windows 7 Home premium. In recent months, I am not able to download windows updates. Progress shows download of updates of 0%.

    See:

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-update/Windows-update-search-for-update-endlessly/6c177721-ddc0-4961-a13d-330010206dff

    Best regards, VZ

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    Could someone help me on this issue.

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    Updates Windows installation location cannot be changed. Windows updates tend to fix and replace the old files of the system, so it would normally replace a file in the System32 folder.

    If you want to free up disk space, see the following:

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    Hello Deborah,.

    Thank you for reaching out to us on Microsoft Community.

    Before I can give you some suggestions to solve this problem, I want to collect the following information from you:

    • Significant changes have been made on the computer before this problem?
    • What is the brand and model of your computer?

    I suggest you follow the methods below to solve the problem.

    Method 1: Run Windows Update convenience store.

     

    I suggest you first try to run the Windows Update Troubleshooter and check if this helps solve the problem.

    Description of the Windows Update troubleshooting tool

     

    If this method fails to solve the problem, try to through the suggestions in the following method.

     

    Method 2: Reset the Windows Update components.

     

    You can try to reset the Windows Update components.

    Reference: How to reset the Windows Update components?

    For more information on the issue, I suggest you refer to the following articles.

     

    Error 0 x 80070103 is displayed when you use Microsoft Update or Windows Update Web sites to install updates

     

    Problems with installing updates

     

    Do get back to us and let us know the State of the question in the case where you need further help or your next post. We, at tender Microsoft to excellence.

  • Download windows update fails

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    What troubleshooting did 'you'?

    http://support.Microsoft.com/kb/971058/en-AU

    How to reset the Windows Update components?

    or

    http://support.Microsoft.com/kb/2700567/en-AU

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    Hello

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    Sound using IE9 9.0.50 but especially the use of Chrome.

    I don't think he ever had norton (?) but may have had in the bloatware included mcaffee, but I would have deleted everything I wanted good enough.

    I use avg free, spybot resident. I have malwarebytes, superantispyware installed but are put to use only on request.

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    No, install KB3168965 manually to get Windows Update to work. 

    https://www.Microsoft.com/en-US/Download/details.aspx?ID=53206

    Set never 'Find updates' automatic updates and restart Windows before installing.

    Best regards, VZ

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