Stuck on blue HP Invent screen and not loading Windows not items on the desktop after you done a system recovery

Hello, this is my first time posting here, because I'm in desperate mode!  I have a HP Pavilion Slimline s5304y using Windows 7, desktop pc that I bought in February 2010.

After getting a virus on my computer, I ordered system of HP recovery disks, and made to factory settings recovery process (twice!), however, during the Windows install process, it never cross the blue HP Invent screen that says:

-Do not turn off your PC during this unique installation process

-Your PC will restart several times during the installation process

-Messages may appear on your screen. Ignore these messages until you are prompted to restart or shut down your PC

To the bottom of the screen, it keeps saying "Please wait...". "with a green scroll bar. What I see is the buttom to start at the bottom left corner but I am not able to access anything whatsoever and I never get my desktop screen or the desktop icons. I restarted and closed several times, and as soon as I log on windows, I just get the same blue screen.

The 2nd time I did the recovery process, I let him continue overnight (just in case I was not waiting long enough) and my computer never stop as it was supposed to when the installation is complete.  In addition, the whole process, I looked the first time around and my computer never restarted as he said he was supposed to; It seems to just be stuck for the rest of the installation procedure for windows.  There finally comes to switch to "standby" mode.

I have nothing plugged on the other except the power cord, monitor, and keyboard/mouse.  I have not installed new hardware since I bought the computer.

I did a test of diagnosis and everything going on.

I tried to get help from HP Support, but because I am out of the warranty period, they cannot help me and want to charge me $99!

I don't know what else to do at this point. Can someone please?

Thank you.

Hello

Assuming that maybe that's a problem with the recovery discs, it is a simple work-around if you have (or can borrow) an installation disc Windows 7 at retail which is exactly the same version as your OEM installation - IE if your PC comes with Windows 7 Home Premium 64-bit, it comes to the exact retail version that you would need.

If you do not access to the retail drives, you can create an installation disk yourself - just download good picture disc from the link below and use an app like ImgBurn to burn the ISO correctly on a blank DVD.  These Images are clean and a well respected source, however there are only limited versions available.

http://www.mydigitallife.info/Download-Windows-7-ISO-official-32-bit-and-64-bit-direct-download-link...

Use the disk to perform the installation, enter the activation key of Windows on the sticker COST on your PC on demand, and when the installation is complete, use the 'method of phone", described in detail in the link below to activate the operating system - this method supported by Microsoft and is popular with people who want just a new installation of Windows 7 without additional software load normally delivered with OEM installations.

http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx

Additional drivers, you may need can be found here.

Kind regards

DP - K

Tags: HP HP Desktops

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