Subscription Plan Downgrade

Similar Questions

• Are there subscription plans to sign on more than 2 devices?

  I know that you can sign in and out on an unlimited number of devices, but I often forget to and then end up being in a situation where I need to access my docs on a device and can not because I'm connected to 2 devices already. Is there a subscription plan that allows me to connect to more than 2 devices?

  Perhaps a (subscription) volume license any... You will need to contact Adobe directly for more information about this.

  You can also open another account and purchase another license.

• CC Adobe stuck in the mode of trial and we have a complete subscription plan

  Yesterday we updated all applications via Adobe CC and just after updates are complete, all the apps went in trial mode, even if we have a full CC subscription plan. Signature to did not help.

  Then we tried to reinstall Adobe CC and all applications, but the installer for Adobe CC has not started. We also used Adobe CC cleaning tool and which did not help also. So we did a clean installation of Windows 7 and Adobe CC, but we have still the problem that some apps (Ps, Lr, Ai, Id, Acrobat) runs only in trial mode, while others (RA, AU, Dw, SOUL) are ok.

  We are working on a project which must be submitted as soon as possible, so please, help us.

  Update: we had a remote session with Adobe support and she she has set the. As far as I saw, there was a problem with the OOBE folder.

• If I reactivate my subscription plan, can I recover downloads that are left?

  My downloads went because my plan was canceled, if I reactivate my subscription plan. Can I retrieve the downloads?

  Thank you.

  Hello

  According to the FAQ

  Common questions, Adobe Stock

  If I cancel my subscription, can I use unused licenses in my account?

  # You can use your available licenses as long as your subscription is active, but you lose all unused licenses during the cancellation of your membership.

  Can I use assets even after I have cancel my membership?

  Yes. Once you have a license of an asset, the license is permanent. You can use the asset you are buying regardless of your membership status.

  I'm afraid that it is not possible to restart a subscription once it's been cancelled, so you would need to enroll in a new plan.

  Thank you

  Bev

• I bought a 1 year of InDesign subscription plan, but this is the trial version again and asks me to buy a subscription...

  I bought a 1 year of InDesign subscription plan, but this is the trial version again and asks me to buy a subscription...

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Why can't I buy adobe subscription plans?

  Why can't I buy adobe subscription plans? I was able to buy plans until the beginning of the year. But now, he is arrested. I paid by debit card. All my friends are having the same problem? Windows and Mac. All the same number.

  Please click Accounts & billing link here https://helpx.adobe.com/contact.html to have a conversation with our billing support team.

  There is no reason that you can't buy in your country, your orders are placed through stores of digital river

  Thank you

  Stéphane

• I have a subscription plan cc @ 49.99/month but my account also indicates a 30 day free trial account and it seems to be in conflict. Delete the account for 30 days?

  I have a subscription plan cc @ 49.99/month but my account also indicates a 30 day free trial account and it seems to be in conflict. Delete the account for 30 days?

  Hello

  Please do the following steps and then see the instructions in the links below:

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
  • Turn off the firewall of the security program installed on the computer Internet.

  Connect and disconnect activate Cloud Creative applications

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Activation and deactivation of troubleshooting

  Creating cloud connection errors

  Let us know if that helps.

  Kind regards

  Bani

• Hello... I have a subscription plan on CC and notified just updates are available, so I've updated bridge CC of PS, CC2014 PS and Lightroom 5. All updates have been successful but now CC PS displays a button that says trial start. All applications say ' d

  Hello... I have a subscription plan on CC and notified just updates are available, so I've updated bridge CC of PS, CC2014 PS and Lightroom 5. All updates have been successful but now CC PS displays a button that says trial start. All applications say ' day '. I'm on a Macbook Pro running the Mavericks. All advice appreciated. Thank you

  You can go to help > disconnect... restart PS and if you see "buy this product", click that and connect.

  You can also disconnect from Creative Cloud Desktop app (gear icon > account preferences > Déconnexion restart your computer and log in.)

  Ask in the forum of creative cloud Adobe Creative Cloud

  So those who fail. You must contact the Support by chat or phone

  Contact the customer service

  Gene

• specify the start date of subscription plan?

  How can I specify the start date for a subscription to a plan (as the land line + mobile for the plan of Britain)? I would like to be covered for the month of September. I have to wait until September 1 before you subscribe and pay?

  Thank you

  Rob

  RobIreland wrote:

  I have to wait until September 1 before you subscribe and pay?

  Hello and welcome to the Skype community.

  Yes, you do.

  TIME ZONE - US EAST. LOCATION - PHILADELPHIA, PA, USA.
  
  I recommend that you always run the latest version of Skype: Windows & Mac
  
  If my advice helped to solve your problem, please mark it as a solution to help others.
  Please note that I usually do not respond to unsolicited private Messages. Thank you.

• InDesign CC says 'Trial expir├⌐' even if I already paid for annual subscription Plan

  Hello

  Anyone encountered before? I downloaded a trial version of InDesign CC and after the expiry of the trial period, I bought an annual Plan (monthly payment). I got the email that the payment has gone through successfully. My Adobe account page, I also see that I now have the subscription to InDesign CC.

  But I still can't use the app. He continues to say "trial has expired". And when I clicked that, it gives me a message: "we couldn't find Adobe InDesign CC subscription associated with this Adobe ID 2015."

  Contacted the Adobe Support via Chat which is very frustrating. I was told there's a team working on this file in offline and back within 2 working days.

  I uninstalled and reinstalled but still does not.

  I have a project to complete. Any help from you guys is very appreciated.

  Thank you!

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

  - and Troubleshooting FAQ https://forums.adobe.com/thread/1962238

  - and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

• Plan "downgrade".

  I have accidentally subscribed to a year long plan, paid monthly. I would like to be in place on a monthly plan. Because this isn't an 'upgrade', I'm not available change plan. How to "downgrade"? I guess I have to cancel my original plan and buy a new, but not where can I find a way to give up my project.

  Hello

  You can try:-cancel your creative cloud membership

  Hope this helps!

• Subscription Plan options

  Options only 2 that I could find authorized for downloads or 4 200, or 9,000 per year

  Is there anything a little smaller - maybe 500 per year - that we could buy?

  Thank you!

  Tom

  Hello

  Please see the links below for help:

  Adobe Stock price and membership plan. Adobe Stock

  Stock photos, images, and graphics. Adobe Stock and creative cloud

  Hope this helps!

• The subscription Plan does Adobe Stock includes the use of video files and photos?

  The monthly package of stock Adobe includes the use of video files or do you pay in addition to authorize video files?

  The videos are distinct from $79 per video. They are not included in the subscription.

• Can I still use LR4 if I left my photography Subscription Plan expire? [was: what will happen when...]

  Join CC Photoshop and Lightroom bundle, BUT I already own a license for LR4? I do not use PS all the time, I use it only once or twice a year. If I register for 1 month, I always will be able to use my LR 4 once the completed subscription? I installed LR 2 as well, it will work after?

  Thank you in advance...

  Ke-Thie

  Serial number of programs do not stop work as a cloud subscription when you stop paying

  BUT... Cloud of reading resumes https://forums.adobe.com/thread/1584746 for some ideas if you have any problems

• Photography purchased subscription plan and I'm still waiting for activation 3 days later - is - this normal? I disconnected CC, restarted my machine and reconnected again.

  I disconnected CC, restarted my machine and reconnected again.

  Hi Mark,

  If I see the records, the order already and you can use it.

  Please see the steps mentioned in the links above.

  Hope that will solve your problem.

  Kind regards

  Hervé Khare