Subscription to creative cloud stopped with 5 + the remaining months in agreement

Similar Questions

• Hi everyone, I have a subscription to creative cloud (only Lightroom & Photoshop). Last month, I sell my old macbook, before restoration. Now, I bought a new iMac and download Lightroom creative cloud of application manager. I myself connect whit my A

  New iMac, new cloud creative installation, but Lightroom is in trial version, even though I have a subscription of active creative cloud.

  Why?

  I find something on the mode of language and age, but all right.

  where is the problem?

  Download/install the desktop application, connect and install applications subscription.
  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Help of activation & deactivation
  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications
  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• My Master Collection Adobe Creative Suite 6 is registered and must be a stand-alone product. When I try to open one of the programs I get a pop up saying that I need to renew my subscription with creative cloud. I have the free version of creative cloud o

  This is the message that I sent to Adobe

  I thought that my problem has been resolved, however it has reappeared.

  It was my intention to send a screenshot of the pop-up that appears; However it doesn't seem to be a mechanism

  to do this during re - open the case.

  I will describe the image.

  A yellow triangle with an exclamation mark inside. On the right side of the triangle it is indicating a text

  "We cannot activate creative Cloud."

  Under the triangle text further States

  "Product activation is required to use this product.

  "You must have an internet connection to activate this product. Please check your connection settings and choose Retry.

  When I click Try Again I'm directed to a subscription on the open hyperlink Manager called link then I get a message indicating

  "Sorry this page is not available" in addition there is a notice "error returned error 404" is displayed. ""

  I am connected to internet 24 * 7, but the fact is that my Adobe Creative Suite 6 Master Collection is a Stand «»

  Only one"set programs and I should be able to use them when I am offline. There is no reason why I should be connected to Creativ

  e cloud

  How we stop to resume my perpetual license CS6 creative cloud?

  https://forums.Adobe.com/thread/1584746

• I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up Adobe says that it cannot find any subscription associated with my Adobe

  I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up window Adobe says that it cannot find any subscription associated with my identification code Adobe what can I do to change this?

  Hello Hans,.

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac, can I just switch my subscription and so to download the MAC version, without having to subscribe with another subscri

  Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac computer, can I just switch my subscription and then download the version for MAC, without having to subscribe to another subscription?

  Hello

  Altogether.

  CC Adobe license can be activated on 2 machines using the same Adobe ID.

  It may be Windows or Mac as Adobe CC is platform independent.

  Kind regards

  Sheena

• I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too.

  I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too. How can I handle this?

  Hello

  I see that you have an adobe id with the same email as with forums.

  I don't see any active subscription under this ID.

  I ask that you many want to contact adobe for the same support.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• I have a subscription to Creative Cloud for Photoshop and Lightroom, I don't understand if the subscription is active.

  Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.

  Who can help me?

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• The waiting time for the activation of the subscription of creative cloud?

  The waiting time for the activation of the subscription of creative cloud?

  Hi Evgeny,

  You can follow the article: solve common activation Adobe Creative Cloud (login) and questions (disconnect) disabling or error messages and errors in connection with Creative Suite and creative Cloud applications, activation and connection Solutions to resolve activation problems.

  Let us know if this solves the problem for you or not.

  Thank you

  Yann Arora

• I paid membership creative cloud and trial at the very end, but it says no trace of my subscription

  . I paid upwards to creative cloud after you download the trial of creative cloud. He said that would not have made my subscription. all I can see if the answers to this problem of 2013 and that they don't work,

  I use a mac

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• How can I cancel my subscription to creative cloud? Impossible to contact support on the site!

  I ' v tried to cancel my subscription to creative cloud with no luck. When I try to contact the support there is no option for chat or call someone only forum option. It's really frustrating!

  When I selected creative cloud and cancel the subscription from the drop down menus in the text tells me to click on the chat button or telephone to contact the support but THERE ARE No. SUCH BUTTONS VISIBLE! It's an infinite loop if I click on the button only visible on the site which is the "still need help - contact us" and if I click on that it will return to the page where I started!

  PLEASE CANCEL MY SUBSCRIPTION! I am really annoyed that the cancellation of the CC is so hard you have to muscle your game Adobe, now the cancellation process is a joke.

  Thank you

  Arto Mikkola

  Hello

  Now, you can cancel your subscription in your Adobe account page.

  Follow the workflow auto cancellation: cancel your Adobe Creative Cloud membership

  Hope that helps!

  Kind regards

  Sheena

• Hello, I am wrong come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription:

  Hello, I am wrong come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription: • product name: CC single-app-membership for Acrobat Pro DC (one year) • subscription start date: August 24, 2015 (PT) I would be initiating phone < deleted by the moderator > mail sincerely Dan Bundgaard < deleted by the moderator >

  Hello, I am in error, please follow come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription:

  (Double Post)

• I have a one year subscription for creative cloud for students and teachers and I installed it on my old MacBook Pro, but it broke, and I just bought a new. How can I transfer the CC package to the new computer?

  I have a one year subscription for creative cloud for students and teachers and I installed it on my old MacBook Pro, but it broke, and I just bought a new. How can I transfer the CC package to the new computer?

  No need to empty the trash after moving from opm.db to the trash.

  Well, follow the procedure below:

  Launch monitor activity and "Force quit" all processes associated with Adobe as creative cloud, CoreSync, AAMupdater, AAMupdater notify, demon Adobe Crash of the activity monitor.

  Follow the previous steps again, but this time rename OOBE folder OOBE-old.

  Then launch creative cloud app and check.

• If I buy the monthly subscription of creative cloud can I download it on a desktop and a laptop

  I wan to buy the monthly subscription of creative cloud. When I do, download the software on my desktop and my laptop?

  Also when I use lightroom and photoshop should I be connected to the internet?
  
  

  Your subscription allows you to have two working facilities.  As long as your two machines meet the requirements of system includes you being able to work with both of them.

  A permanent internet connection is not necessary... the software resides on your machine.  The internet connection is mainly to check the status of your subscription periodically to make sure that you are still eligible to use it.

• When I try to install Adobe Creative Cloud stops, stops at halfway of the installation point and closes. (The download is also very slow) can someone help me please? Thank you!

  When I try to install Adobe Creative Cloud stops, stops at halfway of the installation point and closes. (The download is also very slow) can someone help me please? Thank you!

  Please, try the following steps:

  • Uninstall Adobe CC (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Guinot

• pls cancel my subscription to creative cloud with immediate effect, my order number is: 13299015529

  Dear Sir / Madam,.

  Pls cancel my subscription to creative cloud with immediate effect, my order number is: 13299015529

  Hello

  To cancel, please visit-

  https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp

  
  

  Hope this helps!