sudden problem with HP Pavilion dv6-2157wm laptop

Hello.  About 2 weeks ago, my laptop (a HP Pavilion dv6 model) worked very well.  It has been plugged in the power cord and adapter at the time.  One day, I went to check my emails and the laptop suddenly acted like it has been restarted, then it turns off completely.

I waited a few minutes for re - turn on the laptop, but it does at all.  I unplugged the power cord and plugged in the power cord into the computer slot, but the led next to the power cord housing doesn't appear as it normally does when it is plugged.

Also, when I pressed the power button to turn my phone back on, it lights.  Instead of this, a light in the front of the laptop (under the symbol of lightning bolt) flashes 3 times and then stopped flashing.  I took the battery and put it again after a few seconds, but it won't always turn.

I noticed that the cord of the power box was nice and warm when the laptop shut down suddenly, as it was the laptop (despite the use of a laptop to refresh at the bottom of the laptop fan). The model number of the cord is WASGV0CL9YIVCU.

What is happening with my laptop?  I use this unit to my secular Ministry work and need to work as soon as POSSIBLE!  I don't know if it's the power cord which broke or the battery needs to be replaced.  I bought the laptop in early 2010 and kept in good condition since then.  Help, please!

Jessie

Hey @prettykittyabc ,

Welcome to the HP Forums!

I understand you're Pavilion dv6 laptop does not light.

The symptoms you have described would indicate the AC adapter or power cord no longer works. The laptop flashing lightning bolt symbol is the BIOS say you there is not enough power to turn on the laptop. If the adapter is connected, then it would be safe to say that the adapter is not power to the laptop, which would mean that the battery cannot be recharged.

You can order online a replacement adapter, but I would say to contact the HP support by phone to order a replacement card for your laptop by phone in order to ensure the right adapter is purchased. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click on the following link to get help from your region number: phone help around the world.

Thank you!

Tags: Notebooks

Similar Questions

  • ExpertDay query-overheating problem with my Pavilion DV6

    Mr President

    First of all, thank you for holding this meeting online.

    The laptop in question is only a Pavilion DV6 6121tx with product # QB367PA bought the India

    The problem is that the Palm becomes too hot after 10-15 min of use. Please note that it is not a problem with the fan/radiator because they are new and the thermal paste is also cool. CPU and GPU temperatures are quite fine and are cool.

    My doubt is what we call the PCH, which becomes too hot. JFYI, the PCH is located just below the palmrest area that becomes hot...

    Please take a look at the snapshot

    My apologies for the bad image. That's why I removed it.

    I agree with chipset problem. I think indeed that this chip is the 'problem '.

    Also, be aware that your laptop is not designed to play games.

    OK I agree that this laptop run most of the games but it will warm up as a side effect.

    However,.

    I searched for information on the PCB and the maximum temperature is...

    The PCH may not work above
    + 108 ° C.

    (Page 239)

    This is the reason why it took so long

    You can find it here. Be warned!

    This document has 900 + pages

    http://www.Intel.com/content/www/us/en/chipsets/value-chipsets/mobile-chipset-HM65.html

    http://www.Intel.com/content/dam/www/public/us/en/documents/datasheets/6-chipset-C200-chipset-datasheet.PDF

    I think it is a mistake to small design. but it's not going to kill your laptop.

    If your continuous pch to 100 for a long time, then you can leave the rest of the laptop for a while.

    Drunks.

  • problem with the pavilion dm4 3002 laptop drivers its

    I have a 32 bit win os 8 and my wifi and bluetooth drivers do not work help me

    Hello

    Here is your driver download site: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4131&lc=en&cc=uk&dlc=en&sw_lang=&product=5254481#N151

    have you tried updating your drivers on the above page?
    go to Device Manager, try to uninstall adapter Bluetooth & wlan network adapter in the list.
    Restart the system.

    Download latest on the link above, it will be there in the list 'driver-network '. Check good and the recent verification of dates, they are released. Save it to a known location on your computer, install everything at the end.
    Restart the system.

    hope that solves your problem. keep posted.

    Thank you

  • Can I replace a Keyboard(Non-Backlit) with backlit keyboard on my HP Pavilion DV6 3217TU laptop. ??

    Hi all... My name Pravin and I own a HP PAVILION DV6-3217TU laptop a few years ago.
    Well, when I visited one near Center of HP customer service for replacement of some components in this document, the HP technician told me that my HP PAVILION DV6 - 3217TU notebook PC is compatible for the up gradation with backlit keyboard, as he found the necessary outlets available for a backlit keyboard on my laptop motherboard. I felt pretty happy to hear about this, it sounds really cool for guys like me who works mainly at night...

    Please can someone CONFIRM WHAT MY computer laptop HP PAVILION DV6-3217TU IS COMPATIBLE FOR this UP-GRADATION, if COMPATIBLE, DO ALL THE KEY TRAITS WORKS FINE AS PRECEDENT. ???

    Hope I have hear good news about this with the experts here... ^ _ *.
    -
    Thanks in advance...
    Kind regards...
    Pravin Jay.

    Gerard wrote:

    Hi all... My name Pravin and I own a HP PAVILION DV6-3217TU laptop a few years ago.
    Well, when I visited one near Center of HP customer service for replacement of some components in this document, the HP technician told me that my HP PAVILION DV6 - 3217TU notebook PC is compatible for the up gradation with backlit keyboard, as he found the necessary outlets available for a backlit keyboard on my laptop motherboard. I felt pretty happy to hear about this, it sounds really cool for guys like me who works mainly at night...

    Please can someone CONFIRM WHAT MY computer laptop HP PAVILION DV6-3217TU IS COMPATIBLE FOR this UP-GRADATION, if COMPATIBLE, DO ALL THE KEY TRAITS WORKS FINE AS PRECEDENT. ???

    Hope I have hear good news about this with the experts here... ^ _ *.
    -
    Thanks in advance...
    Kind regards...
    Pravin Jay.

    Hello

    Yes, this notebook is compatible with the backlit keyboards. This is the manual of your laptop:

    http://h10032.www1.HP.com/CTG/manual/c02657339.PDF

    See the computer section of major components for the right part number and run the part number on ebay. You can also search on ebay for "dv6 backlit keyboard. Backlit keyboards there only for two sets or more.

  • Problem with beats audio dv6-7010us

    Hello. I have a problem with my audio beats. I have the HP Pavilion dv6 7010us laptop.

    Product B5S11UA #ABA number

    BIOS F.06 30/04/2012

    When I listen to music, suddenly its increases and decreases, it is not give his maximum. It is a very big problem for me. How can I solve this problem? I hope for your help. I think it is a bug with the software audio beats.

    Reinstall the driver Audio IDT high definition (HD). This can be done from the Recovery Manager in Windows.

    You can also install this driver for Windows 7 64-bit

    An update may have caused the problem. Take a look in programs and features and updates select view installed to see if the audio driver has been updated.

  • Pavilion dv6 3050ej: my Pavilion dv6 3050ej laptop support SSD?

    Hello

    My Pavilion dv6 3050ej laptop support SSD?

    If so, should I pay attention to something special when choosing my SSD drive model?

    Hello

    Yes. Samsung 850 Evo SSD is currently available in the market good.

    http://support.HP.com/us-en/product/HP-Pavilion-DV6-entertainment-notebook-PC-series/4150017/model/4212919/document/c02435719/

    You can either clone (using the Samsung migration tool or tools 3rd part), factory reset (with the support of HP recovery) or pure install (if you have the disc to install Windows 7 Home Premium 64 - bit, and you can clearly and legibly read all 25 characters of the activation key of the product to the rear of your laptop).

    Move all your personal data on the external HARD disc before the cloning.

    Concerning

    Visruth

  • problems with hp pavilion dv3510nr

    I bought 2 of these books in January because my wife was going to Iraq for 6 months and we wanted to use the video to talk to eachother. At first his cell phone worked perfectly and then all of a sudden she has problems starting. She informed me that as soon as she turns on the laptop that she hears a loud "thud" and gets a black screen and nothing happens at all except the keyboard lights work. Sometimes, she waited until 5 minutes, but still nothing. To operate sometimes she removed the battery and operate on sector only and it sometimes lights up with a blue screen with no text or drawing: just blue screen empty, then Windows starts. Other times she had to run on battery only and the same situation occurs. Anyone encountered this before? I guess that this thing must be returned in guarantee.

    Thanks in advance.

    It is a problem with the BIOS of the laptop.  The best solution is to send to HP as the laptop is under a 2-year warranty and you have thwe guaranteed - the laptop was recently published.   Good luck.

  • HP Pavilion dv6 3122tx: laptop is switched on but not showing display.

    Hello!

    My laptop shows no display, I turned it on for 2.5 hours, but still she does not appear.

    Please help me HP Experts like always.

    Thank you.

    Hi @AbdulRaheem25,

    I hope you enjoy your visit to the HP's Support Forums. I understand that you have a problem with the screen is black and white. I'll be happy to help you.

    Here are a few documents to try.

    Computer won't start (Windows 7, Vista, XP)

    The display is small or difficult to read (8, 7, Windows Vista)

    Troubleshooting a problem with the LCD screen for laptop (Windows 10, 8, 7)

    Please keep me informed of the progress of things.

    If you need help, let me know and I will gladly make all that I can to help you.

    Please let me know if that solves the problem by marking this post as "accept as a Solution.
    To simply say thank you, click the Thumbs up below!

    Thank you.

  • HP-Pavilion dv6-3127dx laptop / Laptop drive hard test failed

    HP-Pavilion dv6-3127dx laptop / Windows 7 Home

    My HP-pavilion laptop refused to start today displayed the following error message;

    Your hard drive has failed/Failure Error ID - 60DV64-5B16S0-XD003F-60XQ03

    I tried to turn off and restart it again and it worked this time, in any case, I tried to start the diagnosis tool and got the following results;

    Your hard drive has failed/Failure Error ID - 60DV64-5B16S0-XD003F-60XQ03

    I've been in these situations for the third time the week last 1. That this error really means? It is time to replace the HARD drive?

    Thanks in advance for your time on this reading.

    Hello:

    Yes, you should backup your files and replace the hard drive because it will ultimately be completely conk out on you.

    No one will be able to tell you what those generated codes mean.

    The key words here are hard drive has failed.

  • HP Pavilion dv6-1355dx: laptop startup problems and lost product key

    My laptop is not starting. I get the message "device not found Boot. Please install the operating system on your hard disk "." I tried the steps listed on the HP website (step 1: Hard reset, step 2: restore default BIOS settings, step 3: hard disk Test, step 4: reconnect the hard drive, step 5: System Recovery), but the problem persists.

    Please guide me in the following things.
    1. What can be done to fix this? I got control of the laptop of one of the centres of local services. They said that there is a problem with the hard drive. I'll have to get the replaced disk. I have no other option?
    2. I bought my laptop in 2009. It came with Windows 7 Edition home premium. Now, I don't have a product key to reinstall the same copy of windows 7. Also, I am not able to connect to the laptop because of that I won't be able to retrieve the product key from your laptop. The sticker on the back of the laptop is not more readable. It hits the major options to retrieve the key. Is there another method by which I can retrieve the key? So far, I used to restore my computer laptop settings every time I need to format my laptop.

    3. the only thing I have with me are recovery disks (3 in total). These will be of any help in order to get the windows installed on the new hard drive? Other suggestions pls?

    Looks like a bad HDD. Your product key of WIn7 which carried out the sticker on the underside of your laptop. You must get the HP HP recovery or 3rd party disc to restore your system to the rear. And there's a good chance your HARD drive is bad and must be replaced.

    We also support hp user forum service not a HP.

    HP computers - get HP recovery disks or HP USB recovery disc
    Read this before ordering your recovery discs! (United States and Canada only)
    End of life office computer and computer laptop recovery sets

  • HP pavilion dv6-611tx laptop enterntainment Radeon graphics problem

    Hello everyone. I have laptop Hp pavilion dv6 6116tx enteetainment.
    FEATURES: i3 processor 2.10 GHz
    graphics Radeon hd 7400 m.

    I installed win 8 64 bit pro recently and found that my radeon graphics card does not work. Please, I beg you, some1 help immediately... Waiting!

    Again, try Catalyst Software Suite v13.9... ' I installed Windows 8 own my TouchSmart 320-1120 m and Windows 8 identified the graphics card as "AMD Radeon HD 6500'... After installing v13.9, the graphics card driver is now listed as AMD Radeon HD 6530d '... it's correct for my system information.

    If you have any other questions, feel free to ask.

    Please click the White Star of KUDOS to show your appreciation

  • Hard drive test failed on HP Pavilion dv6-1100eo laptop computer

    I have a HP Pavilion dv6-1100eo Entertainment Notebook PC (P/N: NR597EA) with Vista 32 bit.  Unfortunately no guarantees left in, and in general I was very satisfied with this laptop.

    But suddenly Wondows would not start up - and it has yet to start Recovery hard disk partition. As I didn't know if this start was on hard drive or not - I ordered the DVD of recovery system for this version of Scandinavian language.

    These discs didn't work - so I thought that I probably did not my homework before ordering these disks.

    So I ran Diagnostics System (even if I have an older version of BIOS F.03).  On the diagnostics - test hard drive fast and complete failed during the first 1% analysis.

    Is there something that can be done - or is the only option new hard drive? In the case - the what hard drive is recommended is too cheap - because I don't want to invest too much in a book soon 3 year.

    Recently I have bougth an external hard drive (1 TB) based on the USB connection. That allows bypassing the HD internal. In this way I would increase HD capacity and not invest more in this notebook - since I already have the recovery DVDs

    It's probably a matter of time before I go buy a new HP laptop - that is why I don't want any long standing patch this problem.

    Hello

    Sorry to say, but you won't be able to install or boot from external HARD disk Vista, so if you need to get the workbook, you will have to replace the internal drive.

    The player at the link below is an example of one that would be perfect for your laptop.

    Hard drive 500 GB

    The procedure to replace the hard drive begins on Page 57 of your maintenance & Service Guide.

    Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive.

    Kind regards

    DP - K

  • I lost HP pre-installed for HP Pavilion dv6-1245dx laptop software

    My laptop won't suddenly continue getting started, the screen would go black, so I had to control by a computer technician. He made a check disk on my laptop and updated updated my OS from VISTA to Windows 7. And since he only did a custom install of the operating system has said, the previous contents of my C drive was transferred automatically to a folder called "windows.old". My laptop is now very well and is available at the start but the PROBLEM IS THE ALL THE HP SOFTWARE that WERE PREINSTALLE BY the ENTERPRISE have BEEN LOST. Among software/applications that have been lost are the HP Total Care Advisor, HP Webcam, Bluetooth, HP MediaSmart etc. and I failed also create a before recovery disk so I don't know how to get back them. Please help me where or how I can restore/get/download these software/applications.

    Any help will be much appreciated. Thanks in advance to those who will help you. ^_^

    Here are the specifications of your laptop of HP Pavilion dv6-1245dx and a link to the Software page and drivers of HP dv6-1245dx. You can find many, if not all, the factory included software and drivers for Windows 7 on this page.

    According to what has been formatted during the installation of Windows 7, you may be able to locate and use the HP Recovery partition to create the recovery disks, if she is still intact. On the possibility that the recovery partition has been erased the HP Recovery Kit is "Vista Premium SP1 64 b + Supp 1 Recovery Kit". This can be ordered via the software and the driver for Windows Vista 64-bit page, but it seems to be down at the moment. Contact the customer service HP for another way to order the discs.

    The tech fair "redevelopment" during the installation of your plant operating system seems a bit dodgy to me. Please make sure the tech you supplied with the disc of Windows 7 64-bit and Windows 7 COA and corresponding product key.

    Frank

  • Updating the graphics driver for HP Pavilion DV6 - 2157wm

    Hello world!

    I'm new to this community and I really need help guys. I need a driver for my laptop DV6-2157wm updated. His having intel hd graphics integrated in the laptop and the site of hp, the pilot is always 2009. No new update driver has been provided by HP. That the devil they do? Why are they not updating the driver? No indication of this problem will be really appreciated of you guys

    Thank you

    Fahad

    Download the drivers from the website of intel. you do a manual update which worked very well on my dv6-2150us, and I now have the 12/01/2012 drivers from intel.

    1 save the disk does not open for installation during the d/l process.

    2. open and decompress the files to the folder.

    3. via the devices pane control manager you'll select the graphics card.

    4. open the properties of the graphics card.

    5. Select the driver tab.

    6. Select Update driver.

    7. Select Browse my computer for driver

    8. Select let me pick from a list of drivers for devices on my computer.

    9. select disk, and then find the folder where you unpacked new pilots and selection of a folder named graphics.

    10. Select the igdlh64.inf file and off you go for new pilots being installed. Good luck, it works.

    HP Pavilion

    DV6-2150us

    Intel core i3 - 330 m, trying to switch to i7-820qm if I do work 8)

    * Please click on "Accept as solution" when you think that your problem has been resolved! *
    * Congratulations are greeted with joy! *

  • Pavilion dv6 - 3227cl laptop entertainment puts but has only a black screen

    HP Pavilion DV6 - 3227cl Entertainment Notebook, which is about 2 years old and works on Windows 7 Home Premium, AMD Vision Premium, will to power, but not start.  The fan works and the "caps lock" flashes once approximately every 4 seconds, but all I get is a black screen with no error message or the cursor.  There are no beeps.  The power led lights (white) for about a second, then turns to a dim orange when the battery is installed, but remains white when the battery is removed.  However, the two lights (I'm not sure what they are for) next to the nearest port USB power light lights up as follows: one on the left (as you are looking at the right side of the laptop) is white; the right one is orange.  Both are fully illuminated, (not vaguely that the power light).  The power light is not as bright as the other indicator white located near the USB port.  The laptop started and seemed to be running once since this problem started, but I was not able to start again.  I'm told the battery is bad (it's my brother in law book), but it is possible that the problem is with the power source rather than the processor or motherboard?  I appreciate your comments/advice about this.  Thank you.

    Hi fejevitzky,

    Your question, "according to that, I think you're telling me you don't think it's the BIOS - is that correct?" Yes, as long as you don't see any "white" light reveals LCD bezel back while with the State of the white screen. Bezel LCD's coverage around LCD, most design put modeule LED in the lower corner next to the LCD. While the backlight is not during the boot sequence, which means system doesn't have chance to get BIOS current enforcement program. It also means, he stuck to the condition of the equipment to set up. Normally this motherboard related.

    Quickly, I checked hp.com and found a link that may help. Or 1-800-HP-invent (1-800-474-6836) can save time. This forum only intends to answer fast/just the users questions. On another charge of repair and maintenance, I have to give you other links to achieve.

    HP Partner and Store Locator: (I try to search for your city, but it does not work well.) Suggest that call you for a quick response)

    http://WWW8.HP.com/us/en/store-finder/index.do

    Contact information:

    http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

    Contact HP:

    http://WWW8.HP.com/us/en/contact-HP/contact.html

    HP SmartFirend Services: (I saw with the price of the service)

    https://h30617.www3.HP.com/HP/home/index.asp?JumpID=in_r11682_us/en/HHO/PPS/suppgateway_gi_ob_ds_pd/smartfriend_cc/DT

    Thank you very much. If you think that my answer helps your product, please help to close this case once you feel comfortable. Then, click on "CONGRATULATIONS."

Maybe you are looking for

  • Satellite L10 103 does not detect my WLAN

    Hello again,Well, now my restore CD does not work I open a topic on the real problem. My toshiba that satellite L10-103 doesn't detect my WLAN, he finds other local networks without WIRE, but not mine.You have evidence?

  • No Audio output device

    I have a dv6000 HP Pavilion Entertainment PC. For the past 4 months, I tried to find out how to take care of my audio problem. My toolbar on the speaker icon, there is a X. "No. Audio Output Device", it says that I have mouse over this icon. I tried

  • HP 8600 printer range does not have the correct password for the wireless access

    OK, it's frustrating. New HP 8600 printer will not check the password to my wireless internet. I am sure that the passrod as I type this IS 100% correct. I am trying to connect to a router from Apple. I used this password for a period of fuse, and ha

  • Tablet Camera API

    Hello world. I'm new to BB tablet development but have been a professional developer of BB Phone for a lot of new times. I'm currently researching a project I'd like to undertake that would suit the BB Tablet and I have just a few questions that I wo

  • How to select text on the Web browser?

    Hello I have a Palm Pixi Plus with OS version 1.4.5.   I tried to do a few 'select', 'copy' and 'paste' feature on web browser. However, I can't do it.  I pressed the 'Shift' key or upward and then begin to select.  It does not work. Is this a limita