Pavilion dv6 - 3227cl laptop entertainment puts but has only a black screen

HP Pavilion DV6 - 3227cl Entertainment Notebook, which is about 2 years old and works on Windows 7 Home Premium, AMD Vision Premium, will to power, but not start.  The fan works and the "caps lock" flashes once approximately every 4 seconds, but all I get is a black screen with no error message or the cursor.  There are no beeps.  The power led lights (white) for about a second, then turns to a dim orange when the battery is installed, but remains white when the battery is removed.  However, the two lights (I'm not sure what they are for) next to the nearest port USB power light lights up as follows: one on the left (as you are looking at the right side of the laptop) is white; the right one is orange.  Both are fully illuminated, (not vaguely that the power light).  The power light is not as bright as the other indicator white located near the USB port.  The laptop started and seemed to be running once since this problem started, but I was not able to start again.  I'm told the battery is bad (it's my brother in law book), but it is possible that the problem is with the power source rather than the processor or motherboard?  I appreciate your comments/advice about this.  Thank you.

Hi fejevitzky,

Your question, "according to that, I think you're telling me you don't think it's the BIOS - is that correct?" Yes, as long as you don't see any "white" light reveals LCD bezel back while with the State of the white screen. Bezel LCD's coverage around LCD, most design put modeule LED in the lower corner next to the LCD. While the backlight is not during the boot sequence, which means system doesn't have chance to get BIOS current enforcement program. It also means, he stuck to the condition of the equipment to set up. Normally this motherboard related.

Quickly, I checked hp.com and found a link that may help. Or 1-800-HP-invent (1-800-474-6836) can save time. This forum only intends to answer fast/just the users questions. On another charge of repair and maintenance, I have to give you other links to achieve.

HP Partner and Store Locator: (I try to search for your city, but it does not work well.) Suggest that call you for a quick response)

http://WWW8.HP.com/us/en/store-finder/index.do

Contact information:

http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

Contact HP:

http://WWW8.HP.com/us/en/contact-HP/contact.html

HP SmartFirend Services: (I saw with the price of the service)

https://h30617.www3.HP.com/HP/home/index.asp?JumpID=in_r11682_us/en/HHO/PPS/suppgateway_gi_ob_ds_pd/smartfriend_cc/DT

Thank you very much. If you think that my answer helps your product, please help to close this case once you feel comfortable. Then, click on "CONGRATULATIONS."

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