Suddenly unable to print: Vista, Canon MP460

We can now print from our PC's X 3200 Acer Vista for our Canon MP460 printer/scanner.  The PC is around the age of 2 months and feel initially worked well.  However, for these last days any function related to the impression siezes up as unresponsive, leading to having to use the Task Manager to close it.  This applies not only to send a doc to print (the doc is displayed as "printing" print queue, but nothing happens), but also try to display Ports in the printer - properties.  We also have problems of suppression is not the queue documents - even if we can force by restarting the PC.  The USB connection between the PC and the printer looks OK - we are able to scan the docs who then normally save on PC, and the copy is too thin.
So far, we tried:
(i) uninstall/reinstall print two drivers CD supplied and the Canon Web site.  Some attempts have been frozen, others said that they were unable to completely uninstall.
(ii) if stop/restart the spooler via a command prompt CMD.  Tried this because some discussion forums referring to known issues with Vista and printers: http://www.vistax64.com/vista-print-fax-scan/75468-printer-always-offline.html

Don't know what else to try, any suggestions welcome!
Thank you

I'm stuck,
Here are a couple more things to try.  First of all, try to plug the USB cable into another USB port.  If it is connected to a USB hub, try plugging directly on the computer.

Go to services: click Start > Control Panel > administrative tools > Services and check to see if the service "mpservice" is running.  Make sure it is set to automatic and is started.

If you have not already, see this download:
http://www.Microsoft.com/Windows/compatibility/details.aspx?type=hardware&p=multipass%20MP360&v=Canon&UID=&PF=3&pi=2&c=printers%20%26%20scanners&SC=multifunction&OS=32-bit

Let us know if this is helpful.

Thank you
Gloria
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Suddenly unable to print from ms office or internet explore

    all printer drivers current ran windows troubleshooting printing and no problem not detected, allows to print only from mobile phones - until recently print of all without problem

    Hi agaby81,

    ·        What happens when you try to print?

    ·        You receive an error message or error code?

    ·        What is the number and model of the printer?

    You can run the fix it tool and check if it helps: solve printer problems:http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems

    You can also try the steps listed in the link below:

    You cannot print or print preview Web pages in Internet Explorer on Windows Vista or Windows 7:http://support.microsoft.com/kb/973479

    With regard to:

    Samhrutha G S - Microsoft technical support.

    Visit ourMicrosoft answers feedback Forum and let us know what you think.

  • I am suddenly unable to print a page then through firefox. Still capable of if I go through IE.

    I went to print a bill payment confirmation and it would not print, he asked me to send documents,... which he did not no more. Last week it worked fine and if I go through IE it works fine.

    My guess is that the printer is not selected in the printer - name box when you start printing, but rather something like the XPS "printer" is selected and that's why he wants to be saved as a "document."

    If this isn't the problem, try of the reset described here:

    http://KB.mozillazine.org/Problems_printing_web_pages#Reset_printer

  • Canon MP460 printer will not print in Windows 7

    Yeap! I need earlier support to use my computer soon

    * original title - well my brand of printer is Canon MP460, it's not print, scanner and webcam 2 *.

    Yeap! I need earlier support to use my computer soon

    I need how can I install or download on the net?  Please teach me the right way to do? DBGurung

    http://www.USA.Canon.com/OPD/controller?Act=OPDSupportDropDownAct

    Contact Canon to the top link for your questions/printer drivers, etc.

    Also, look in the box of the printer to get the installation instructions that came with it...

    It goes the same for the Webcam.

    If you need additional information:

    Transfer your question in the appropriate Forum.

    I already gave you the link to the right Forum to post your questions to:

    It comes with Vista, upgrade install and activate Forum.

    http://social.answers.Microsoft.com/forums/en-us/vistahardware/threads

    They will help you with your question in Vista Hardware and drivers Forum above.

    See you soon.

    Mick Murphy - Microsoft partner

  • HP 8600: Printer suddenly unable to be detected by computor

    Suddenly unable to print more computer wireless.  Message "unable to communicate with the printer.

    Printer prints correctly in its own Help menu

    Many other components of wireless connection (for example: wireless speakers)

    In Device Manager - general tab, get "no drivers are installed for this device."

    Power off the printer and the router. Turn on the router and wait 3 minutes. Turn on the printer and see if it connects to your router with a valid IP address.

  • Canon BJC-265SP, but after Setup printer, still unable to print

    I use the 64 bit and Canon BJC-265SP, window but after Setup printer, still unable to print. The installation works fine with 64 bit window.  Please advice.

    Hello

    1. What is the error message you get when you try to print?
    2. what operating system is installed on your computer?

    If you use Windows 7, check if the Canon BJC-265SP is compatible with the operating system on the Compatibility Web site (your device is however not listed).

    I suggest that you run the utility troubleshooting printer and check if that helps.

    See also: solve printer problems.

  • Pro9 Acrobat on Mac suddenly will not print pdf unless I put it on the Image to print.  Downloaded drivers for printer Canon updated and rebooted - same problem.  Problem appeared after update of Adobe, but not sure we - in the last 45 days.

    Acrobat 9 pro, suddenly will not print pdf except for the print image.  Begun in the last 45 days after the update from Adobe.  Have installed drivers for Canon updated and rebooted, but no change.

    If you look at system requirements for Acrobat 9 for Mac, you will see that it is only compatible with Mac OS X v. 10.4.11 or 10.5.

  • 2 of the 3 computers suddenly can't print on network 6500 e709

    I have three computers and domestic an OfficeJet 6500 e709 on my local network.  Everything worked well for several months until today.  Today, cannot print my two Win7 machines, but my Vista machine can still.

    I went through the center of Solution any sequence of troubleshooting and nothing fixed it.  So I tried my own diagnosis, as follows.

    Because apparently, this forum does not accept attachments, I refer you to the numbered screenshots I posted to http://winter.webfactional.com/HP-problem.doc

    1. printing of each application, I tried, I get "unable to print document."  Most said that the center of Solution is that it is due to "a mistake in the printing system."

    2. starting at the HP Toolbox on the same computer, print a test page.  This method works.  It turns out that there is a connection between the computer and the printer.  The printed test page shows "network status: Ready ', and everything else in the report seems normal.

    3. I go to the window of the printer for this printer, cancel printing failed, view the Properties window and click on "Print Test Page"...

    4.. .and see it immediately.  However, nothing comes of the printer and as little seconds later...

    5... .my screen looks like this.

    ~ Thanks in advance for your help

    ~ Ken

    Thanks, MusicMan ~.

    It happens that my two computers are print again with success.  I don't quite know what solves the problem, and I have no idea why the problem arose in the first place, after a few years a print without problem with this Setup.

    For whatever light it can cast for others (and for me if it happens again), here's the rest of the story:

    After exhausting all the troubleshooting procedures that I could find (including flashes of heat-queue and reboot), I posted my call for help here, turned off my computer and went to bed.  The next day, after having turned all back on again, I noticed that a printer test page appeared in my output tray on the printer, and that he had been sent to one of my computers previously defective, I'll call the "desktop".  As stated in my initial post, printing a test page had been impossible before.  Then, I checked the office by printing a document.  That worked well, and the Office has worked since.

    Then I checked my other computer, the "laptop", and unfortunately it still couldn't print.  Looking for differences between the two configurations, I noticed that the center of complete Solution has been installed on the desktop but not on laptop - laptop has had only the drivers.  So I took to install the Solution Center.  Long story short, the installation process is not well, when the printer is already recognized by Windows and the drivers are already there.  So I finished unistalling the printer and then installed solutions and here Center on the laptop very well printed.

    I hope this helps.

  • Photosmart D5160 with Windows 7; Unable to print on CD/DVD

    I installed my Photosmart D5160 on my new HPE180t.  I used the "HP Photosmart and Deskjet full feature software and drivers" for Windows 7 64-bit.  Before, with Windows XP and HP Photosmart first, I was able to print on a CD/DVD.  Now, HP Photosmart Essential replaced HP Photosmart first, and I'm unable to print on CD/DVD.

    This same question was also documented on this forum, but no resolution found: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-and/Photosmart-D5160/m-p/154007/highlight/tr...

    I chatted with HP Technical Support online and they had me install Roxio Express Labeler for Windows Vista and run it in compatibility mode.  The result was that I was able to print on a CD/DVD, but the image has been moved to the top.  HP technical support said that I should buy a third-party CD/DVD printing software and they suggested call me Nero to determine what software to use.

    My questions:

    1. is this a known problem, the fact that the D5160 impossible to print on CD/DVD with Photosmart Essential and Windows 7?

    2. If someone has had this problem, what do you do to solve the problem?

    3. Another option would be to buy a new HP printer that prints on CD/DVD?  If so, what printer?

    Thank you very much

    Angela

    ``````````````````````````````````````````
    old computer: HP Pavilion PU131AV / a1050y, Intel Pentium 4 CPU 3.20 GHz, 2 GB RAM, Windows XP MCE, SP3 32-bit, Nvidia GeForce 6600
    new computer: HPE-180 t, Windows 7 Pro (64 bit), Nvidia GeForce GT 220, Intel Core i7 - 930 quad-core CPU @ 2.80 GHz, 8 GB of RAM

    That's what I did to solve my problem:

    1. buy a HP Photosmart D7560 h

    2 use Windows Photo Viewer to print on CD/DVD

    Note 1: The only way to buy the HP Photosmart D7560 h through HP's through its "upgrade" program, because this printer is no longer available via the HP shopping site.  Do NOT buy the D7560 h through the 'upgrade' of HP program because you will receive a refurbished printer.  After talking with the resolution of HP service, they advised me to buy this printer to a retailer who sells this printer yet.  I bought my new HP Photosmart D7560 h from newegg.com.

    Note 2: This printer (D7560 h) also uses the HP Photosmart Essential 3.5 when you use Windows 7, like the HP D5160.  When I installed the EP 3.5 and only had a printer is installed (as opposed to a printer and scanner HP), the 3.5 HP allow for printing on CD/DVD via the HP Solution Center.  The problem (not being able to print on CD/DVD via PE 3.5) occurred when I plugged in and installed my HP Scanjet G4050 scanner, which also uses the HP Solution Center.

    Note 3: I believe tha the D5160 could work with Windows 7.  It may be able to print on a CD/DVD, if you do not have an another printer/scanner HP device installed on your computer.  It may be able to print on a CD/DVD using the Windows Photo Viewer.

    Note 4: To replace the cartridges of 5 ink (XL) on the HP Photosmart D7560 h, it costs a total of $115.

    Let me know if you have any other questions.  Bottom line... I am able to print on CD/DVD with the D7560 h on Windows 7 operating system but I don't have to use the Photo of Windows display program.

    Take care

    Angela

  • Cannot print on canon pixma ip1700

    Unable to print on my printer after installing PC 32-bit of Windows 8.

    It's a canon pixma ip1700 on USB.

    Unable to print on my printer after installing PC 32-bit of Windows 8.

    It's a canon pixma ip1700 on USB.

    So - Canon... Support this printer (PIXMA iP1700) in Windows 8?
     
    Looking for drivers for this printer under the section...
    'Windows 8 x 64' - "there is no driver for the Version of the selected BONE."
    'Windows 8' - "there is no driver for the Version of the selected BONE."
     
    There are however - software and tools...
     
    My assumption would be, so you need to try to install a driver they included with Windows 8 (Canon supplied to Microsoft - probably a generic) to solve your problem.  If you need help with that - you should contact Canon.

  • I am suddenly unable to burn playlists to CD on my MacBook Air. Error message says "Disc burner or software not found" iTunes software is up to date: the current version is 12.4.1

    I am suddenly unable to burn playlists to CD on my MacBook Air. I burned a CD only 2 days ago.

    Error message says "Disc burner or software not found" iTunes software is up to date: the current version is 12.4.1

    Hi BVBigelow,

    I understand that you are not able to burn playlists in iTunes on your MacBook Air. Fortunately, we have an article (link below) which details a number of steps that can help to restore your ability to burn CDs of troubleshooting.

    12 iTunes for Mac: If you have trouble burning a disc

    Take care!

  • Unable to print black and white with an empty cartridge

    My printer will not print not black-and-white, except when a color cartridge is replaced empty.

    How can I print black with an empty color in place cartridge?

    Some IIC (individual ink cartridge) printers have print heads that require ink available for periodic maintenance tasks. This avoids problems with hooves in the print head and the bad print quality. The following printers are unable to print when a cartridge is empty, even if the other cartridges.

    If one or more color ink cartridges are low but not empty and you want to minimize the use of color ink, you can change the settings in the HP software to print in black ink only (grey levels). Even if you change the print settings to print in black ink only, the other ink cartridges still have ink in them so that the printer to print.

    If you choose to print in black ink only, the printer always uses small amounts of ink from all cartridges for occasional maintenance tasks. HP recommends to replace the low ink cartridges in order to avoid any interruption in printing.

    For more details, see the link below

    http://support.HP.com/us-en/document/c04331666

  • printer officejet 4650: unable to print emails

    When I tried to print emails yahoo, gmail and smartermail, the message asked me to 'save' and I can't find the button to print. Help, please. Thank you.

    Hi @WilliamLi,

    Thank you for joining the Forums of HP Support!

    I noticed that you are unable to print from your email to your HP Officejet 4650 printer accounts. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    Gmail, Yahoo, and SmarterMail are web-based email clients which means that they are using a Web browser.

    It seems that the printer is not selected in the print dialog box. Please ensure that you select your printer. Otherwise, it could use a PDF or Microsoft OneNote Driver, printer etc.

    Are you able to print from MS Word, Notepad, or WordPad?

    In the meantime, I would reset the settings of your browser to see if that solves the problem.

    Reset the settings of your Internet Explorer browser

    1. Close all Internet Explorer Windows or Explorer Windows that are currently open.

    2. Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then in the list of results, click Internet Explorer.

    3. Click Tools and then click Internet Options.

    4. Click on the Advanced tab, and then click Reset.

    5. Select the check box delete personal settings if you want to delete the browsing history, search providers, accelerators, home pages, and InPrivate filtering data.

    6. In the reset Internet Explorer settings dialog, click Reset.

    7. When Internet Explorer finishes restoring the settings, click Close, and then click OK.

    8. Close Internet Explorer.

    Source

    Reset the settings of your Firefox browser

    1. Type Subject: config in the address bar and press ENTER. A list of preferences appears.

    2. Find the preference Print.print_printer (Note: this preference is missing in Firefox profiles where you have never used the printer.)

    3. (Right-click contextual) right-click the preference and select Reset . (Some users may need to reset all the ) ( Print.Printer preferences for a particular printer, if this master preference reset does not solve the problem.)

    4. Restart Firefox and see if the problem is resolved.

    Source

    Reset your Google Chrome browser settings

    1. In the upper right corner of the browser window, click on the menu of the Chrome Chrome

    2. Select settings.

    3. At the bottom, click Show advanced settings.

    4. Under the section "Reset settings", click on reset.

    5. In the dialog box that appears, click Reset.

    Source

    I hope this helps. Please reply to this message with the results. I wish you a nice day!

  • Unable to print the web page - want to save the file instead!

    I'm unable to print a page of web... pop box appears, asking you to save the file. When cancelled, unknown error message appears. Other browsers ok.

    This has happened

    Don't know how many times

    is in the last week

    Make sure that your printer is selected at the top of this dialog box, and who print to file is not selected in the middle of this box.

    http://KB.mozillazine.org/Problems_printing_web_pages

  • Hp6700: Unable to print from my ipad

    Recently changed internet service providers and now I am unable to print from my iPad to my wireless printer.  My iPhone works, and the computer works, but cannot print anything on my iPad.

    Hello

    Sorry to hear that you are experiencing printing problems.

    Try to restart your apple device - it's a simple solution that sometimes allows to restore the connection to the printer.

    Other things to check would be that there has been no recent changes to the wifi password and the password for wifi on the ipad has been updated.

Maybe you are looking for

  • Poor iPhone reception 7 more

    Hello I've recently updated to iPhone Plus 7 and I get horrible reception, people cannot hear me or I sound muffled, (I had no problem on my 4S or 6 more).  My provider is the same, Bell Mobility to the Canada and I use the phone I did the others, th

  • error 0271 but keyboard in the bios, not working (T400)

    Hello everyone. I have error 0271 (date and time) with too many beeps After the seizure setup.my keyboard stop working and only Fn, caps lock, shift, num lock work.when I press other keys that I get the beeps, I can't access my F1 bios.also... F9 doe

  • Creation of VPN?

    For you, the people that exist for a little longer than me. When the VPN was created as a technology / it began being used? I heard different possibilities and I was wondering of the any experts here know the answer

  • How to install a previous version of Animate or Flash

    The latest version of 2015.1.1.13 is the buggiest thing I have ever used and there appear to be no consistency for the crash. NONE of my other apps give me bad. Is there a way to revert to the last version of CC animate? I remember it was a little bu

  • Bluetooth for OfficeJet 150 connections by multiple computers at the same time

    I have connected the first computer to the printer with a bluetooth card adapter.  I'm trying to implement the second printer with an adapter TrendNet bluetooth (TBW-107UB).  TrendNet UI shows the printer, but I can't seem to print on it.  HP Toolbox