Support for Mozilla would not recognize my old password and does not send an email to reset [need to ADMIN]
Needed to find a solution to the problem of Firefox Mobile synchronization and tried to log in my account to support Mozilla (https://support.mozilla.org/en-US). She wouldn't accept my password that worked before saying that "accounts created before December 2010 may have connection problems. Reset your password below. "Okay, tried to reset the password and got this:"we sent an email to any account using this address. " Please follow the link in the email to reset your password. "However, no email arrived after two days and a dozen attempts! At the same time, I could easily get an email confirmation of my ID and verification that the account is active. The only problem is to receive an email that resets the password.
So, I had to create a new account with a temporary email to use the Support - it not would allow me to use my main e-mail address, because "it is used by another account. So, my old account is completely locked, and I can't use my e-mail address for a new. This isn't just my problem - I have seen other people who run into the same trouble. It needs to be fixed soon. All the less, I need someone with ADMINISTRATOR privileges to send back me an email password reset or delete my old account altogether, so I can use my email again. My old user ID is: TPN49. Thank you.
It seems it has been fixed. I was able to receive an email with a link to reset password and the newspaper on my old account.
Tags: Firefox App
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