Support of software not installed?

Similar Questions

• HP ENVY 15 j-001er: HP Support Assistant does not install drivers

  Hello

  My HP Support Assistant is not install drivers after they download from the Internet. What kind of software could block the installation? And how to manually install the drivers?

  Johannes_Russeu

  Welcome to the Community Forum of HP.

  You can easily set the HPSA to warn you of updates and then use your computer Support pages to download updates to install.

  HP ENVY 15-j001er notebook PC

  Each driver / software package includes an instruction Decription page and installation.

  ========================================================

  Do not forget:

  It is the opinion of the Expert that you shouldn't depend on HP Support AWizard when it comes to BIOS updates.

  According to other factors in the system at the time when the HPSA trying to hit your system with an update of this type; the results could be... other than expected.

  You can set 'Notification' HPSA to prevent it from trying to update your BIOS.

  DON'T update the BIOS when you see an update in the Web page of your computer AND this update can be used to provide a fix for a problem that you have discovered in your system.  In other words: If your computer is happy, do not update the BIOS just because you think it would be a good thing to do.

  If you decide to update your BIOS

  • Make sure that ALL backups are up-to-date and complete - this means that everything you need to restore the system in case something goes wrong.
  • Understand that even when you do everything exactly right, you can end up with a bricked computer, that is an expensive paper weight.
  • Make sure you have at least your critical data on some form of external backup.
  • Unplug the USB drives and other useless material.  Keyboard and mouse can stay connected.
  • Always run power cable to update the BIOS, never on the laptop battery
  • Touch the system during the update is underway
  • Optional: Leave wireless ONbutton. You could turn off the router to ensure that there is no interruption.

  Updated the BIOS

  And, if you get in trouble despite the best intentions:

  Restore the BIOS

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• Satellite C660-1JH: problem of USB device - software not installed

  Having had several attempts trying to install different software, Microsoft Fixit program has scanned and found that my PC has loopholes with USB points.

  The screen read: "the software device driver is not properly installed. Please consult the manufacturer of your device to help get this device installed.

  It also sets out the following...
  'Intel(r) ICH9 Family USB Universal Host Controller 2936.
  'Intel(r) ICH9 Family USB Universal Host Controller 2939.
  'Intel(r) ICH9 Family USB Universal Host Controller 293C.

  No idea how I can fix this please?

  Computer is Toshiba Satellite C660-1JH.
  Operating system is Windows 7, 64-bit.

  Hello

  Try removing the USB ports and hubs from Device Manager.
  Restart the device and wait Windows OS has reinstalled all USB controllers once more.

  If this is insufficient, the chipset driver update because driver chipset controls the USB controller.

  Here you another thread on chipset driver;
  http://forums.computers.Toshiba-Europe.com/forums/message.jspa?MessageID=249306

• LAserJet MFP M477fdw Pro: software not install

  I tried several times to put my new printer LaserJet M477, but every time I get an error when you install the software on my laptop.  I tried to use the CD provided, downloaded from the Internet, using the HP program and I get the same result every time.

  Installer invites me to connect the laptop to the printer, through a long process, get to 99% done, then says installation takes too long, tells me to restart the computer and start again.

  The laptop is ASUS F555UA-EH71 15.6 inch, Intel Core i7, 8 GB, 1 TB Portable HDD, 10 Windows (64-bit)

  Any help would be appreciated.  Thank you.

  Called customer.  It took an hour or two, with staff support with remote access, and the printer is now setup and works very well.

• Bat software not installed?

  Hello

  Last week I bought a new HP Pavilion Elite HPE-520nl with Windows 7 64 bit. There is a sticker on the front of the PC saying it includes "Beats Audio". However, I can't find the software beats anywhere on the computer. If I type in "pulse" in the searchfield it just says: 'no result '. It is also is not listed in the list of installed programs... The only thing I could find that has the logo of beats on PC is a program with the name "beats64.exe". If I double click on this file (or press the shortuct CTRL + SHIFT +)<) it="" just="" comes="" up="" with="" a="" beats="" logo="" and="" nothing="" more.="" i="" also="" can't="" hear="" a="" difference="" of="" the="" sound="" changing.="" can="" anybody="" help="" me="" out="">

  Greetings,

  Mike

  Your PC must have provided with Beats enabled. HP working on a making a downloadable solution available in the near future (3-4 weeks)

• Aspire 5745PG - driver NVIDIA on the acer support site does not install

  I recently did a new install of Windows 7 x 64 on my 5745PG.  I installed most of the drivers from the website of acer, except the NVIDIA display driver support:

  NVIDIA

  Driver VGA

  8.17.12.6619

  This driver won't install - instead, he complains that no compatible hardware was found.  Indeed, examines the installation files indicates that the material what the ID of my NVIDIA GeForce GT 330 M (PCI\VEN_10DE & DEV_0A29 & SUBSYS_04651025) appears anywhere in the nvac.inf, so there is no way it will install.  (I've already installed the Intel HD graphics drivers, which I'm sure is a sine qua non).

  There is another driver labeled NVIDIA, but for some reason when I install it the only thing it installs is "NVIDIA High Definition Audio", nothing to do with the graphics card.

  NVIDIA

  VGA driver VGA (M)

  8.16.11.8986

  Is it possible to properly install the NVIDIA driver and software on a new installation of Windows 7?

  Nice day

  Go into the bios and change your dedicated graphic mode / discreet, save the settings and then install the driver. I further advise that you download the latest driver from Nvidia site itself, 314.07 version: http://www.nvidia.com/object/notebook-win8-win7-winvista-64bit-314.07-whql-driver.html

  Kind regards

  FReeZA

• Restore or recover the software not installed

  I can only go back about 3 weeks on my restore point, so i uninstalled a program about 2 months ago is anyway back to a point of restoration at the time? I had some problems with my roxio creator 9 saying certificate files have either been missing or damaged, do not know what that was I thought I'd just all over again, now that I'm trying to re - install I get the message that my cd key # is not valid. I thought that if maybe I could recover and restore the program then maybe just whats missing would download without key #. or how to get an another # or replace the problem? Please help me! Thank you!!!

  Hello

  If there is no available restore points, we will not be able to restore the computer to three months. I recommend you contact Roxio support and check what could be better done.

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• HP dv6Pavillion 6100se LS371EA: Device Driver Software not installed properly

  Hello

  I reinstalled Windows 7 ultimate 64 bit, after installing all the drivers of hp I lost WIFI

  and when I found under Device Manager > Display Drivers > (1) standard VGA Graphics adapt (ERROR) - when I right-click and check under general, the message "this device cannot start (code 10)".

  (2) standard VGA Graphics Adapter - works

  

  and

  > under other devices

  Bluetooth device - Pehripheral (error)

  -Network controller (error)

  the two error showing

  What these errors actually causing WIFI not working? Please guide me how to fix these errors

  When I go to the HP Connection Manager

  Watch under WIFI - disabled by the mobility Center

  I can't able to fix it.

  When I goto Windows Moblility centre, it appears no not showing Wirless connection switchable button

  I tried to scan the hardware changes update driver software, its doesn't work don't not his driver saying is so far

  Kindly solve my problem of WiFi

  Thanks in advance

  Network Controller ID is 4313-Broadcom Wireless LAN

  http://ftp.HP.com/pub/SoftPaq/sp47501-48000/sp47895.exe

  The Bluetooth item may be that an external device can be connected a SAMSUNG mobile.

  Let the driver to install if necessary, but it may already be installed.

  Broadcom 2070 Bluetooth

  http://ftp.HP.com/pub/SoftPaq/sp52501-53000/sp52773.exe

  Concerning

• Is there a download of the software (not install) that we install on machines without an internet connection.

  Is there a way to download firefox for a USB key without the installation program, so I can install it on more than one PC?
  We use Oracle Forms in the House. No internet connection because it is safe from outside.
  Internet Explorer works well, if we want to try Firefox.

  It is usually best to use the full installer on Windows to ensure that the necessary registry keys will be created.

  You can find the full version of the latest version of Firefox 22.0 in all languages and for all systems operating here:

  • http://www.Mozilla.org/en-us/Firefox/all.html

  You can copy the installer on a USB stick and use it to install the program.

• HP Officejet Pro 8620: Uninstalled the software and now Support HP does not open so I'm unable to install new software

  I have upgraded to Windows 10 and have since had problems with the scan from the printer to the PC. In the end, I uninstalled software according to the instructions, but when I tried to install the new software from the HP Support page does not recognize that I have a HP product, if I can't access the page to install the new software for Windows 10. My CD is for the older version of windows and can no longer work either. Help! Someone know how to reslove it?

  Simply download the fully functional software and drivers on HP website.

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8610/8620/8630-e-all-in-one-printer-series/5367611/model/5367613

• We get an error "the driver of the scanner supported by this software is not installed." Install it and then try again"after the installation of MP Navigator

  * Original title: drivers Canon MP160 printer (scanner-MP navigator) on issues of Win8

  Hello

  I bought a win8 system. I tried to install the Canon MP160 driver on the system.

  Had trouble at the start, but was able to install in compatibility mode for win 7, which solved the problem of the printer.

  Now I have problems with the installation of MP Navigator to scan.

  I am able to install MP Navigator but receive error message "scanner driver supported by this software is not installed.» Install it and then try again."

  Help, please.

  Pavan Sandur

  Hi Pavan,

  Thank you for the information.

  You can uninstall the drivers from Device Manager and try to install the latest versions to check the issue.

  If the problem persists, try to install the software of the browser in compatibility mode and see if that fixes the problem.

  http://Windows.Microsoft.com/en-in/Windows-8/older-programs-compatible-version-Windows

  You can also get in touch with the Canon Support for assistance on their products and compatibility.

  http://www.Canon.ca/inetCA/contactus?m=loadcontactus&lang=en&commId=3&typeid=1&msegid=2

  It will be useful.

• The printer CD will not install software and drivers

  
  

  Greg-HP

  Welcome to the Community Forum of HP.

  Printing for your operating system software may be available for download on the printer Support pages.

  Install the full features software - printer

  If it is available, make sure you save a copy of the software, manuals, and all that you find that you find interesting.  You never know when these vintage pieces may disappear.  The smile.

  Click on the Thumbs - Up Kudos to show that you appreciate the help.

  Click on accept as Solution when the answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• HP Envy 17-k151nr: software Coolsense do not install for HP Envy

  Hello

  I could not install software for my HP Envy 17-k151nr coolsense.

  When I clicked on the link below and choose my operating system, it does not show the software and drivers. Also, I opened Assistant de Support Hp to detect updates or other options. But he found no solution on coolsense...

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-17-K100-notebook-PC/7234900/model/7486021

  Hello

  Here's the file to Coolsense for your model:

  sp67743.exe

• Deployment of sbRIO 9606 chassis LabVIEW (sbRIO-9606): (Hex 0x80DF001E) could not find the plug-in for this deployment item. Make sure that the appropriate software is installed.

  Hi guys,.

  I have problems getting my sbRIO 9606 to deploy.

  Everything's fine until during the deployment process, I get this:

  Deployment of sbRIO 9606 chassis (sbRIO-9606)
  LabVIEW: (Hex 0x80DF001E) could not find the plug-in for this deployment item. Make sure that the appropriate software is installed.

  I tried to reinstall LV (ensuring that FPGA & RT deployment options are checked) and the 9606 software shipped, but it made no difference. I'm still waiting my next serial key by NOR, I have to wait that I recorded it before I can deploy?

  Please find attached the screenshots of my:

  • License Manager OR
  • Overview of the 9606 MAX
  • My project folder
  • Dialog box deployment where the error is displayed.

  -Adam

  Hi Tim,.

  In time real 11 is installed according to the recommended software battery installation program included on the disc NEITHER RIO provided in the starter pack.

  The problem is that the recommended Software NI Scan Engine 3.0 installation program.

  The sbRIO 9606 does not support scanning engine.

  Once the scanning engine support has been uninstalled, I could deploy on my 9606.

• an installation support file could not be installed a catastrophic failure

  my laptop runs windows vista, a long time ago, I installed a game pc on this subject, I uninstalled later from the Windows UNINSTALL or CHANGE a PROGRAM but I noticed that an icon remained in the list of programs, but I do not put attention to it, a few days ago I tried to install the same game again , but when I click on the INSTALL option, AN INSTALLATION SUPPORT FILE COULD NOT BE INSTALLED CATASTROPHIC FAILURE message appears immediately, I tried to uninstall the icon that remained in the list of programs, but I can't I just get the same message... can anyone help me pleaseeeeeeeee

  Try the following two programs to remove it.
  If this fails, contact Support about problems with their software game maker:

  http://www.revouninstaller.com/

  Revo Uninstaller helps to uninstall software and remove unwanted programs installed on your computer even if you have problems uninstalling and can not uninstall it from Control Panel ' Windows Add / Remove Programs ".

  Revo Uninstaller is a much faster and more powerful alternative to "Windows Add or Remove Programs" applet!

  With its advanced and fast algorithm, Revo Uninstaller analyzes an application data before uninstall and scans after the uninstallation of an application. After that program's regular uninstaller runs, you can remove additional unnecessary files, folders, and registry keys that usually remain on your computer. Even if you have a broken installation, Revo Uninstaller scans for an application data on your hard disk and in the Windows registry and shows all the files, folders and registry keys so you can remove them.

  With its unique "Hunter", Revo Uninstaller offers you some simple, easy to use, but effective and powerful methods for uninstalling software. You can use it to manage your installed or running software.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://www.CCleaner.com/

  CCleaner is a freeware system, privacy and cleaning tool optimization. It removes unused files from your system - allowing Windows to run faster and freeing up space on the hard drive. It also cleans traces of your activities online such as your Internet history. In addition, it contains a complete registry cleaner. But the best part is that it's fast (normally taking less than a second to run) and contains NO Spyware or Adware! :)

  See you soon.

  Mick Murphy - Microsoft partner