Support retina update stalls

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• HP Pavilion p6 - 2220t: HP Support Assistant update 11/20/2015 causing several event ID 3 warnings

  HP Pavilion p6 - 2220 produced t NumberB3F79AV #ABA

  Windows 7 Home Premium 64-bit Service Pack 1

  Windows Firewall and Microsoft Security Essentials

  HP Support Assistant 8.1.40.3

  HP Solutions Framework 12.0.30.219 Support

  Since HP Support Assistant updated on 20/11/2015, which has also updated HP Support Solutions Framework on the same day, I get several event ID 3 warnings in Event Viewer on my Pavilion Desktop.  Everyone can repeat 2 or 3 times when the computer is started or wakes.  There are 66 warnings until 6 days.  All come from HP health Active.

  Log name: Application

  Source: HP health Active

  Date: 25/11/2015-22:48:55

  Event ID: 3

  Task category: no

  Level: WARNING

  Keywords: Classic

  User: n/a

  Computer: PC - 1

  Description:

  COM exception running a command GET Casl Diags.PostCodeError = [NO SPECIFIC CASL = 0 x 80041002]: Exception from HRESULT: 0 x 80041002

  ****************************************************************************

  Log name: Application

  Source: HP health Active

  Date: 26/11/2015-05:06:13

  Event ID: 3

  Task category: no

  Level: WARNING

  Keywords: Classic

  User: n/a

  Computer: PC - 1

  Description:

  COM exception runs a command EXECUTE Casl Diags.ThermalDiagnostics = [NO SPECIFIC CASL = 0 x 80041002]: Exception from HRESULT: 0 x 80041002

  ***************************************************************************

  Log name: Application

  Source: HP health Active

  Date: 26/11/2015-05:05:36

  Event ID: 3

  Task category: no

  Level: WARNING

  Keywords: Classic

  User: n/a

  Computer: PC - 1

  Description:

  COM exception running a command GET Casl EmbeddedController.AuditLog.JSON = [NO SPECIFIC CASL = 0 x 80041002]: Exception from HRESULT: 0 x 80041002

  I know it's just a warning and it doesn't seem to affect the performance of my computer that I can say, but I would like to know why it's happening.

  Well, I found the task that updates HPSA in Task Scheduler.  I disabled it by using the Properties window.  On the chance someone may be interested, I'll post how it turns out.

  I hope that I can now keep the HPSA listed for my computer with no additional alert to update again HPSA that generates several warnings and is not compatible with my desktop computer Pavilion p6 - 2220t and/or Windows 7 sp1 64-bit operating system.

  This disabled the HPSA update only not any other.  It seems to be a standalone update for HPSA.

• HP Support Assistant - update for Ralink August 2013

  I posted this under the hardware because it's the Ralink WiFi card, but the problem is an HP support Assistant update then maybe I should have posted here in the software.  Thought I'd try again; no answer on Forum hardware.

  13/11/2013-19:46

  Hello mpw101

  If I understand correctly, you have a desktop PC HP Pavilion p6 - 2220t CTO and run the Ralink SP62055.exe? I have no idea why the Support Assistant recommend this update because it is to the computers of Business model and not your computer. I recommend that you follow the instructions below.

  Step 1. Download this driver to your computer

  Step 2. Go in Device Manager

  Step 3. Right-click on the Ralink Wireless and uninstall (check that you delete the driver when prompted)

  Step 4. Double-click the file you downloaded and install it as it's the right driver Ralink for your computer

  This should solve your problem. Thanks for posting on the HP Forums. Have a great day!

• HP support forum updated my audio the restarted the pc and now I have no sound in my pc?

  support hp updated my pc (audio) and then restarted the pc and now I have no audio?

  Hello

  It is very good that the problem is solved for you.

  Let us know how it goes!

  * Although I am an employee of HP, I speak for myself and not for HP.

  Click the White Star Kudos to say thank you *.

  Please check accept as Solution if it solves your problem *.

  Concerning

  Maton

• HP6267c Support Assistant update problem

  HP6267c with Windows 7, Norton 360, Acronis True Image

  HP Support Assistant was working properly until I have been offered and accepted a Support Assistant update today. Now, I can't go in front of the opening screen. Clicking (gray) next, setting, either about has no effect. I've uninstalled and reinstalled the latest version several times, including the use of Microsoft Fixit for uninstall.

  I worked on a "blue screen" kick this PC, and sometimes it can only be started in Safe Mode, although it works normally now, if these problems may be related.

  Hello again hp6267c,

  Thank you for responding to my post, I'm glad to hear than the update of HP Support Assistant solved at least one of the questions. I'm you provide a document from HP support: Windows 7, Vista, XP Product Activation, which will explain how to reactivate your Windows 7 and why it is you are being invited for this key. You want to do before you get locked out.

  Now the update solved your HP Support Assistant may have solved the BSOD problem as well. If you still get this question once please re-post for additional assistance to be resolved.

  Thanks for posting on the HP Forums. Have a great day!

• HP CoolSense disappeared after Hp Support Assistant update

  Hello

  Today the software "Hp Support Assistant" update itself. After this update, I've lost the ability to open a program I used on a daily basis to reduce the noise of my fans: "Hp Coolsense. It is really important for me to control the temperature at wich fans are beginning to increase their rotation, since sometimes I may need a quiet computer, like when im on a school library.

  Thank you for your time.

  Rat... technical term.  Must be the wrong one for your system.

  Ok...

  • Look in your recovery Manager - under "Immediate assistance" > Software Installation

  Find the package here and see if you can load it from the Manager.

  Using Recovery Manager to restore the software and drivers (Windows 7)

  • Search C:\\SWSetup - might be in a folder called HPCOSE?  There may be a configuration file for it to reinstall.

  I'll see if I can find another patch / install the package and I'll post back if I find it.

• Adobe Acrobat 9 Pro is still supported?  Updates to this program are being uninstalled by Adobe

  Adobe Acrobat 9 Pro is still supported?  Updates to this program are being uninstalled by Adobe

  Hello Kent,

  http://helpx.Adobe.com/Acrobat/KB/end-support-Acrobat-8-reader.html can help,

  Thank you!

  Florianne

• Windows Update stalls

  I'm trying to run Windows update on a Dell laptop.  Win7 Home Premium.  Traditionally is runing and update very well.  Now there is no stall to the updates downlaod.  Current message is "download 24 updates (0 total KB, 0% complete).  Downloads don't even start.   I turned off all firewalls and other such software without effect.  Other computers on the network up to date very well.  Product is activated.  Any suggestions on how to get this laptop set to day?

  Hi Frogsteaks,

  Check the history of updates to see if there are errors illustrated.

  1. open Windows Update by clicking theStart button. In the search box, type Update, and then in the list of results, clickWindows Update.

  2. in the left pane, clickview update history.

  3. right click on the update has failed to get the error.

  If your computer is experiencing problems find and install updates of the operating system, try using the troubleshooting Windows Update tool to solve the problem.

  Open the Windows Update troubleshooting tool by clicking theStart button, then Control Panel. In the search box, typeTroubleshooting, and then click Troubleshooting. Undersystem and security, click fix problems with Windows Update. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Update-Troubleshooter

  Try to install the updates and check if the problem persists.

  If you are unable to install the updates, it might be due to some conflicts. Therefore, switch your computer to boot and then try to install the updates.

  http://support.microsoft.com/kb/929135 .

  Note: make sure that the computer is configured to start as usual by following step 7 of article

  If nothing works, try the steps manually from the given article.
  http://support.Microsoft.com/kb/971058

  Reference:
  You cannot install some programs or updates
  http://support.Microsoft.com/kb/822798

  I hope this helps.

  Bindu S - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Design on the new retina update...

  This was no doubt exceeded by many times, but I'm kinda stuck.

  I've updated to the latest version of Photoshop that finally gives us support of retina... It looks nice but is about to make our lives more difficult?

  I design for web and print and decided to test it.

  I created a standard document for 1024 x 768/72, I was given a small canvas on screen, certainly not the size, it should be, my understanding is that if I save this and load it onto retina-no, it's the right size?

  So, if I want to create the same document, but also the right size on the retina, that dimensions are? I just double the pixels, increase the resolution? I'll have to save all of the charts twice?

  We are moving in a direction that requires adding new steps in our workflow, and I'm not sure what it is yet...

  Anyone can shed some light on the steps we have to take? Are there articles that deal with these?

  So far with Photoshop, you've been "Actual Pixels" (aka 100% zoom) on your Retina display in mode "pixel double" - which means that every pixel of your photoshop document really occupies a block 2 x 2 pixels screen retina.

  If you want to see things in your document how they will look, pixel for pixel, on your Retina display, choose zoom 100%.  If you want to see things, how they will look in double pixel mode, choose zoom to 200%.

  Ignore the ppi setting.  It has no significance with the web publication and display on electronic devices.  The number of pixels, that's what counts.

  -Christmas

• MacBook Pro Support Retina display?

  I just bought a new laptop MacBook Pro retina display and would like to know when I should expect Adobe to upgrade the suite applications to take advantage of the Retina display CS6.

  Photoshop CS6 13.0.2 update is now available for free to all Mac users. It supports the Retina displays.

  Photoshop for CS6 13.0.2 update

• Pavilion 500: Hp Support Assistant update problem

  I have two updates to do bu, I can't. I can download them, but I can not install them. And there is no error etc. What should I do?

  

  Looks like some software of application/is using the drivers or the drivers to stop updating. You may need to update manually:

  http://support.HP.com/us-en/document/bph07165

• HP Pavilion: recommendation of HP Support Assistant update

  Hello

  HP Support Assistant recommended (today) I installed "RealtekRT28723BE/RT281882EE Wireless LAN Driver udate. Have you tried a couple of times and each time I end u without connecting to the net - had to use a restore point for come back to where I was so I used the WiFi AC. I like to keep things up-to-date on my laptop, so I was wondering what I should do to get this recommended update loaded and still have WiFi connectivity?

  TXS

  Okay, I think that the problem is that, as you update the wifi driver using wifi, the connection falls at a point and corrupts files. so my sollution would be to try to download the driver out of his HP and install it "without having to be connected. Here is the link to download the driver

  http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72517.exe

• HP and HP Support Assistant update

  Is it necessary to have and use the updated HP and HP Support Assistant?  HP Support Assistant does not have everything HP Update done more more? It seems that HP Support Assistant was created to replace HP Update.

  Hello:

  I agree with you.

  The support assistant is a program that includes the search for updates and other features such as air upward, etc..

  I see no need for both (in fact, I see no need of either).

  I mean this... I would like to change the default value of the assistant to support the definition and automatically download and install updates. I read where this thing was running updates the BIOS in the background while people were working on their PC with antivirus running programs, etc., than to have bad things happen.

  If you like the support Wizard, my recommendation is to change the setting to warn and let me choose which updates to install - or what is the closest option to the default.

  Paul

• HP support assistant - update card Ralink 802.11n Wireless LAN April 23, 2014

  My HP computer:

  Product name: p6 - 2220t

  Product number: B3F79AV #ABA

  My Ralink 802.11n Wireless LAN card:

  oem230.INF:RALink.NTAMD64.6.1:NDIS61_RT3900E_C1. NDI:5.0.9.0ci\ven_1814 & dev_5390 & subsys_f0511814

  My OS:

  Windows 7 64-bit sp1

  The current version of the driver on my wireless LAN card Ralink is 5.0.9.0.  HPSA now tells me that there is a version 5.0.33.1Ap1 update.

  Last AS HPSA said that there is an update, it was bad and created problems. See http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/HP-Support-Asistant-Ralink-...

  Does anyone know if HPSA sends the correct update this time?  I would like to learn more about this until I followed the recommendation to download and install it.  Must what problems/bugs or security issues correct?

  Thank you for your time and your help.

  Hi mpw101,

  I understand that you get an automatic update that indicates that you must install the software driver for your Ralink Wireless LAN card, and I would be happy to help you!

  For your computer, the most up-to-date Ralink Wireless Network Controller Driver is labeled sp58084.exe. I spoke with Dunidar on this subject, and he referred me to a previous post that you created on your network card. That being said, if you update is always at the SP62055.exe, please ignore this update as it is a business unit.

  I hope this helps!

  Concerning

• Message boot fail and OS recovery, HP Support Assistant updates fail to install

  Product has 10, 64-bit windows.

  Before that I got the operating system, when the wizard of Support HP told me that there are updates for my laptop, the updates worked OK.

  Laptop suffered a spontaneous failure to start.

  The only solution I could find was to restore the operating system from the recovery partition.

  However, since I restored the operating system, the HP Support Assistant always warns me that there are updates for my laptop.

  However, after recovering OS when they download, updates now always failed. There is no error code.

  Quote

  Complete installation

  Installation failure

  Intel Bluetooth driver for Windows 10 x

  Endquote

  HP Support assistant, then returns to tell me there is an important update - of course, this is the same update that has failed, and Yes, I tried several times, each time with the same result.

  I never had this problem with Linux.

  GRRRRRRRR!

  I'm done contact HP Support. They gave me with a link to download the update manually. I still have to do that.

  If this does not work, I'll come back to them.