Support in Russia is the worst service I've ever met

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• I want to cancel my account immediately. I tried to do it for more than an hour, and it seems that Adobe makes it deliberately difficult in a sort of pathetic attempt to keep the business. The WORST airline I've ever met! A person will be pleas

  I want to cancel my account immediately. I tried to do it for more than an hour, and it seems that Adobe makes it deliberately difficult in a sort of pathetic attempt to keep the business. The WORST airline I've ever met! Someone help me please?

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

  800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).

• Media Player for Windows 7 is the worst program I have ever delt with and don't ever use again

  For all of you out there. I read tons of message and responses on this forum and have tried all of the solutions that I found related to my questions. Nothing and I mean nothing doesn't work, music disappears: go back to the bed the other day, or the time you use it happens repeatedly. All tracks will not add in an album album evil is a long list... no solution works or works and lasts. Microsoft really needs to think about it with the next version of Windows. I never had problems with the media player to Vista and 7. Sorry, everything but this user MP gave up.

  Hi Scorpio 44,

  1. what exactly happens with Windows Media Player?
  2. What are the steps that you have already made the issue?
  3. did you have performed the steps to rebuild the database?

  Method 1:
     
  If you have not tried to rebuild the database, try these steps provided below and check if the problem is resolved.

  To do this, follow these steps:

  a. exit Windows Media Player.
  b. Click Start, run, type %LOCALAPPDATA%\Microsoft\Media Playerand then click OK.
  c. Select all files in the folder and then click on Delete on the file menu.

  Note: you don't have to remove the folders that are in this folder.

  d. restart Windows Media Player.

  Note Windows Media Player automatically rebuilds the database.

  If the above does not solve your problem then clear cache of database of Windows Media Player files. To do this, follow these steps:

  a. exit Windows Media Player.
  b. Click Start, run, type %LOCALAPPDATA%\Microsoftand then click OK.
  c. Select the Media Player folder, and then click on Delete on the file menu.
  d. restart Windows Media Player.
   
  Reference:

  Create a new library
  http://Windows.Microsoft.com/en-us/Windows7/create-a-new-library

  Remove items from the Windows Media Player library
  http://Windows.Microsoft.com/en-us/Windows7/remove-items-from-the-Windows-Media-Player-library

  The Windows Media Player library: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/Windows-Media-Player-library-frequently-asked-questions

  Method 2:

  If this does not work, create a new user account and check. If it works in a new user account, then probably your user account have been damaged and would need a fix.

  Create a user profile.
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  Now search for the question.

  Follow the link provided below to fix the damaged user profile.
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• (Redirected) Worst Service

  I bought a Vostro 5560 six months ago, the laptop is still under warranty, my OS is crashed and I tried to get my laptop repaired by Dell of last 2 weeks with no result. After regular monitoring Dell sent a technician yesterday, who could not resolve the problem. Technician on the left say that dell would contact me all night to the subject of the follow-up, I have no calls or Email from Dell. I called customer support which forwarded that a person called "Syeed" was looking for in my case and that he should have contacted me and they can't help. I am back to square one, I need a laptop to work Dell expects me to buy a new?. This is the worst service I've experienced and it's the last time I'm going to buy a Dell product guess I should gone for another product. If the product fails, you are in a soup. As for me, I'll ask dell where the laptop courier and go for a different product. 

  Hi DSG285,

  Please repost this in the forum for more quick help customer care.

  http://en.community.Dell.com/support-forums/customercare/

• Using the HTTP Services with SSL using Internet Explorer

  Hello
  
  Basically what is happening, is that secure services are not load when I shoot to the top of the Web site when you use Internet Explorer. The site works perfectly in FireFox and Safari support however nothing via the HTTP services when using SSL. I read the Wired article http://weblogs.macromedia.com/lin/archives/flex/security/index.cfm on the use of SSL with THE de Lin Lin, however I am confused as how to implement the changes that she mentions. Basically, she mentioned a couple of the reasons why the httpServices would not be able to load data in the event of connection via SSL. I've read about the Adobe TechNote at http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=fdc7b5c & SSP = rss_flashplayer_fdc7b5 c , but it was not clear either.
  
  1. How can I change the settings of the server have the correct header information?
  2. can I change something in the compiler Flex for SSL and IE?
  
  It works perfectly in FireFox and Safari, and retrieves the data without any problem. All ideas, information would be appreciated.
  

  Hello

  Basically what is happening, is that secure services are not load when I shoot to the top of the Web site when you use Internet Explorer. The site works perfectly in FireFox and Safari support however nothing via the HTTP services when using SSL. I read the Wired article http://weblogs.macromedia.com/lin/archives/flex/security/index.cfm on the use of SSL with THE de Lin Lin, however I am confused as how to implement the changes that she mentions. Basically, she mentioned a couple of the reasons why the httpServices would not be able to load data in the event of connection via SSL. I read on the Adobe TechNote http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=fdc7b5c&pss=rss_flashplayer_fdc7b5 c , but it was not clear either.

  1. How can I change the settings of the server have the correct header information?
  2. can I change something in the compiler Flex for SSL and IE?

  It works perfectly in FireFox and Safari, and retrieves the data without any problem. All ideas, information would be appreciated.
  

• Why is updated to the WORST update today, most excruciating history of Firefox?

  Auto update this morning

  Since then, I feel the worst, slow, excruciating experience ever

  I use Firefox since the beginning - how many years is it? This is my favorite - browser err, was...

  I'm about to switch to Chrome, if I have to wait about 30 seconds for the pages to load

  Gmail keeps complaining about a shutdown script

  Help, please!

  I've identified the problem!

  I've disabled all extensions and plugins, then works them both.

  The culprit is AN extension: Firebug 1.11.3

  With everything on except Firebug, my performance on this system is OK

  In addition, when I activate Firebug, performance goes in the toilet

  Disable Firebug and the performance is OK again.

  Oddly enough, my home PC XP finally updated for Firefox v21 yesterday office. This, also, use Firebug.

  I have had no adverse performance on this another XP PC

  Please, advise.

  Thank you

• The worst Support Adobe & service customer - Creative cheating!

  Good day everyone,

  So, I was using some of the CS6 products, but not have all the applications and get an email with an offer to get a 1 year subscription price reduced.

  I got it. It has been for automated PayPal payment. I was happy for 2 months.

  The month of 3d, I received a message there is a problem with billing information. I immediately contacted support and they told me to check the billing information. I checked and I said it is set to PayPal and I can't change it. They told me not to worry because everything is good.

  After that some days I contacted them again as I have not received the message about the payment. They said, don't worry, everything is good.

  I received an email there is a problem of Adobe Portfoilo. I contacted the support again. They said not to worry and forget about it.

  Then... The subscription was cancelled. I contacted the support again.

  They told me to get a full subscription for a full price.

  I'll now try old CS6 products instead of cheating wonderful Creative. In addition to spending a lot of time, I am not able to make the urgent work for my clients how costs more then the price of the subscription. I understand that Adobe does not want to keep their promotions, but it's just a... I can't describe all the emotions I have. I will certainly NOT use creative cloud. It is not worth to spend a dollar on this issue, given that the level of support is the worst I have ever experienced. They have not even say sorry.

  Don't worry, we you fool you. Stay away from creative cheating and be sure that they won't help you when you have a problem. We made a mistake? You pay customer and have a nice day.

  Just in case:

  How we stop to resume my perpetual license CS6 creative cloud?

  https://forums.Adobe.com/thread/1584746

• SUPPORT THE CHINA & SERVICE

  _ * People, telling me what to do? who speak with? *_
  _ * I need to come back to Israel soon, the? +' GUARANTEE ' + will expire in.
  summer * _.

  I am in China I am of Israel in fact, my book of the Russia...

  In the evening _ * 24 of December 2009 * _ I was updating of the BIOS on my Toshiba Satellite, not successful...

  On the morning of the next day I gave it to an OFFICIAL SERVICE in China, Shenzhen.

  I was told that it can take months 3 max to fix... (too long, but it's the OFFICIAL SERVICE...) OK)

  So far, I have my phone set, Service is always waiting for parts to arrive from the Russia.

  * When I call you to SUPPORT CHINA only response I get is "YOU MUST WAIT MORE than TIME. *

  + I really mean that! + * THE ONLY ANSWER! *

  Me - are my parts ordered at all?

  It - Yes.

  Me - he was sent to China or is it in Russia?

  It - I have no information on this subject, but * YOU NEED to WAIT for MORE TIME *.

  Me - Do You understand that 3 months passed and you did nothing until now?

  She - * YOU MUST WAIT MORE TIME *.

  Me - can you please find my parts will be sent to China or is it in Russia?

  She - * I can't, BUT YOU CAN CONTACT the SUPPORT of the RUSSIAN FOR decouvrez_ him! *

  Me - _ * excuse me? TOSHIBA SUPPORT, YOU'RE NOT ME! YOU MUST PROVIDE INFORMATION FOR ME AND NOT ME TO YOU! I ASK YOU TO FIND WHAT IS THE STATUS OF THE ORDER. * _

  It - I do not have this information, * YOU NEED to WAIT for MORE TIME *.

  Me - _ + Can I speak to your boss? + _

  She - + _No, _ + but he knows about your problem.

  -I'm happy about it, but I want to talk to him.

  It - I can't give you to speak with him, * YOU NEED to WAIT for MORE TIME *.

  Me-_ * Please stop telling me * the same thing all the time * "YOU NEED to WAIT for MORE TIME" * he isn't satisfying answer * after 3 months of waiting*._ +.

  _ * + Me & she (together ++) + * _ - * YOU NEED to WAIT for MORE TIME *.

  Me - can you provide me with useful information?...

  _ *... * NO ONLINE! SHE JUST HUNG UP THE PHONE. !!! *..........*_

  * I WROTE SUPPORT RUSSIAN EMAIL TOO... *.

  Delivery to the following recipient failed permanently:

  [email protected]

  Technical details of permanent failure:

  Google has tried to convey your message, but it was rejected by the recipient domain. We recommend to contact the other email provider for more information about the cause of this error. The mistake the other server returned was: 451 451 temporary failure, please try again later. (State (15).

  _ * People, telling me what to do? who speak with? *_
  _ * I need to come back to Israel soon, the? +"GUARANTEE «+ expires in summer * _.»

  Post edited by: Sidi4

  Hello

  Oh man, I know that the whole story is not funny, but I laugh read this conversation with this lady.
  The situation is really complicated.
  Maybe you should pick up your laptop and try to fix it in Israel.
  As far as I know that Russia (country of purchase) and Israel (the country where you live) belongs to the Toshiba EMEA (Europe, Middle East Africa) and order parts are not so problematic.

  Of course, it can be complicated when Toshiba Asia must order parts Toshiba EMEA.

  Boyfriend sorry but I really don't know what to do.
  You can also try to contact the service provider in Israel and ask for advice and help.

  Good luck.

• (Redirected) DELL HAS THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED, AND IT IS THE ONLY WAY I COULD TELL THEM!

  DELL HAS THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED, AND IT IS THE ONLY WAY I COULD TELL THEM!

  MISSING MY ORDER AND 6 CABLES HOURS TAKE WITH PEOPLE WHO COULD NOT EVEN SPEAK ENGLISH, TRYING TO GET THEM.

  Better to post this thread in the Customer Care Forum here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

  Bev.

• My Apple Watch broke last week and I need to replace it as soon as POSSIBLE, technical support has expired but the coverage of active services

  My Apple Watch broke week last series only. FH * JC, I need to replace it as soon as POSSIBLE, the technical support has expired but the coverage of active services.

  Thank you

  < published by host >

  Contact Apple support (mail service may be available) or make a booking Genius Bar to make arrangements for your watch serviced (warranty, if it qualifies):

  • Contact - Support official Apple
  • https://Twitter.com/applesupport
  • http://www.Apple.com/retail/Geniusbar/

• The windows service install are not accessible. This can happen if windows install is not properly installed. Please contact the support staff

  Whenever I try to install a new version of Java, but also apply for income tax, my computer basically freezes and I have to stop it manually after that I finally get the message "cannot access the windows service install. This can happen if windows install is not properly installed.  Please contact the support staff.  I tried MSI 4.5 but everytime I try to download, I get the prompt "not applicable to your system.  I'm running on Windows Vista basic and I tried to cancellation of the registration of windows install and re save, but nothing seems to work.  Extremely frustrated

  Hi confused79,

  Thank you for your message.

  Here is more information on the use of file system (CFS) Auditor:

  http://support.Microsoft.com/kb/929833

  You can also create another profile to see if the problem is the result of a corruption of your current profile.

  Here's how:

  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• can I install CS5 on my laptop if 2 people already use the creative suite? I've now been referred to as forums after talking with the customer service and technical support online

  can I install CS5 on my laptop if 2 people already use the creative suite? I've now been referred to as forums after talking with the customer service and technical support online

  I was told they are separated once and also says to check the forums?

  Yes you can.

  ~ Rohit

• Idont know why I paid for a service and a product that I did not ask or authorized¡¡¡Oct 27 ADOBE * ExportPDF SUB CA $400,86 800-833-6687. the worst is not also cancel... I'll ask the Bank its cancellation

  Idont know why I paid for a service and a product that I did not ask or authorized¡¡¡Oct 27 ADOBE * ExportPDF SUB CA $400,86 800-833-6687. the worst is not also cancel... I have a PC I'll ask the Bank its cancellation. Icant to cancell and Idon't know are product wish?

  There is no purchase or payment in January 2015. The payment portal, purchase details all confirm.

  Can you please confirm under what ID Email has it been charged as there is no benefits received under this Adobe ID

  Feel free to send a private message.

  Concerning

  Stéphane

• I can't re install Adobe Acrobat professional 7.0 on my computer.  That is to say that a qualifying product is not detected. I can't even through the use of the service line customer they provide 800-272-3623.  This is the worst ever had interactionI with

  I can't re install Adobe Acrobat professional 7.0 on my computer.  That is to say that a qualifying product is not detected. I can't even through the use of the service line customer they provide 800-272-3623.  It's the worst interactionI have ever had with a company.

  Hi joej49728017,

  I'm sorry for the inconvenience caused. But it's all just because Adobe Acrobat 7.0 is a stale version & now the activation server so that there is no.

  Please refer to the following KB doc.  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

  The link above will help you to install a special version that doesn't require activation.

  In case you still need assistance, please let us know. We will be more than happy to help you.

  Kind regards

  Nicos

• Why don't any Adobe can help me? It's the worst customer service of worlds on the planet company!

  Three telephone calls to their toll-free number. Each of these calls, I had to pay because their number is only good in the United States. Total time on the three calls was 35 minutes that cost me $1.50 per minute.

  On the right, there is loss for me over $ 50 just so that I can have fun trying to register for their cloud after creative effects for $19.99 per month.

  
  

  My Paypal address and permanent residence is Canada, and yet I am temporarily to Mexico at the moment, so when I tried to open an account at Adobe, their system automatically assigns me as being a citizen of the Mexico, so now, if I try to make a payment via my Paypal there will be an address conflict, and the payment will be denied.

  
  

  I've been waiting to chat with the third representative of Adobe for so long that I have the time to open a new browser and come to their forums in the hope that a current employee can help me assign Canada in my country, so I can order the service.

  I am seriously considering going with another NLE after affects.

  
  

  How can a company that has the right products to treat their customers so badly?

  
  

  It has been 2 hours so far in an attempt to pay and I'm no closer now that I was 2 hours ago.

  
  

  Take a look at this joke of an excuse for dialogue of customer service so far. I would like to point out that the last person I was speaking with said, "Let me transfer you to customer service" that was 35 minutes ago and nobody took the cat so far.

  
  

  Your file number: 0216100824

  You are now chatting with Joshua.

  3:00:08 PM CDT

  Marie Laure:

  Hello! Welcome to the Adobe Customer Service.

  3:00:18 PM CDT

  Marie Laure:

  Hi Daniel

  3:00:21 PM CDT

  Daniel Brown:

  Hello

  3:01:14 PM CDT

  Marie Laure:

  I understand that you are looking to change the name of the country in respect of the account. Is this correct?

  3:01:18 PM CDT

  Daniel Brown:

  Yes

  3:02:06 PM CDT

  Marie Laure:

  I see that the name of the country in respect of the account is the Mexico.

  3:02:49 PM CDT

  Daniel Brown:

  Yes. I guess it's to pick up the IP address because I have no other idea why Adobe would think that I live in the Mexico. My Paypal account is Canada, as my permanent residence.

  3:03:42 PM CDT

  Marie Laure:

  I'm sorry to inform you that you will need to use the account in the same country as the one in the account to use the subscription.

  3:04:39 PM CDT

  Daniel Brown:

  But how am supposed to add an address for the Mexico when my Paypal address is a Canadian Paypal address? Wont that cause a denial of payment for the contradictory addresses?

  3:06:34 PM CDT

  Daniel Brown:

  PayPal knows my address is in Canada, so if I give you a Mexican address, which will be a problem?

  3:07:23 PM CDT

  Marie Laure:

  Can I transfer the chat to our sales team as they will help you better?

  3:07:27 PM CDT

  Daniel Brown:

  Ok

  3:08:30 PM CDT

  Marie Laure:

  Please stay on the line while I transfer the cat.

  3:08:35 PM CDT

  Daniel Brown:

  Ok

  Please wait while transfer you to an operator at Adobe Sales.

  Thank you for your patience.

  In the meantime, you can try our community forumswhere experts are available 24 hours a day, 7 days a week.

  You are now chatting with Joshua.

  3:08:56 PM CDT

  Marie Laure:

  Hello! Welcome to the Adobe Customer Service.

  3:08:56 PM CDT

  Marie Laure:

  Hi Daniel

  3:08:56 PM CDT

  Daniel Brown:

  Hello

  3:08:56 PM CDT

  Marie Laure:

  I understand that you are looking to change the name of the country in respect of the account. Is this correct?

  3:08:56 PM CDT

  Daniel Brown:

  Yes

  3:08:56 PM CDT

  Marie Laure:

  I see that the name of the country in respect of the account is the Mexico.

  3:08:56 PM CDT

  Daniel Brown:

  Yes. I guess it's to pick up the IP address because I have no other idea why Adobe would think that I live in the Mexico. My Paypal account is Canada, as my permanent residence.

  3:08:56 PM CDT

  Marie Laure:

  I'm sorry to inform you that you will need to use the account in the same country as the one in the account to use the subscription.

  3:08:56 PM CDT

  Daniel Brown:

  But how am supposed to add an address for the Mexico when my Paypal address is a Canadian Paypal address? Wont that cause a denial of payment for the contradictory addresses?

  3:08:56 PM CDT

  Daniel Brown:

  PayPal knows my address is in Canada, so if I give you a Mexican address, which will be a problem?

  3:08:56 PM CDT

  Marie Laure:

  Can I transfer the chat to our sales team as they will help you better?

  3:08:56 PM CDT

  Daniel Brown:

  Ok

  3:08:56 PM CDT

  Marie Laure:

  Please stay on the line while I transfer the cat.

  3:08:56 PM CDT

  Daniel Brown:

  Ok

  Please wait while transfer you to an operator at Adobe Sales.

  You are now chatting with 'Phillip' at Adobe Sales.

  3:09:14 PM CDT

  Daniel Brown:

  Hello Phillip

  3:09:17 PM CDT

  Phillip:

  Hello Daniel, greetings!

  3:10:03 PM CDT

  Phillip:

  I see you want to place the order of creative cloud to 49.99 per month, am I right?

  3:11:54 PM CDT

  Daniel Brown:

  Not correct. I want to buy the AE CC for $19.99 per month. Your system seems to want to link my account with the Mexico. I guess it's because my IP address is Mexican I'm here temporarily to Sayulita in the Mexico. Yet, my Paypal account and my normal residence is Vancouver to the Canada. I am wanting to change the country setting on my account at the Canada so that when I pay you guys for the Paypal service will not see an address in conflict and refuse the payment to you guys.

  3:12:57 PM CDT

  Phillip:

  I see... You cannot add an address for the Mexico when your Paypal address is an address Paypal Canada

  3:13:33 PM CDT

  Phillip:

  In addition, we have not an option for settings on your account in the Canada. However, you must contact Adobe customer service team.

  3:13:55 PM CDT

  Daniel Brown:

  You can connect?

  3:14:31 PM CDT

  Phillip:

  It's better that you call at the 800-833-6687

  3:14:35 PM CDT

  Daniel Brown:

  no no no

  3:14:59 PM CDT

  Phillip:

  Well, I would like to transfer this cat.

  3:15:03 PM CDT

  Phillip:

  Please stay on the line

  3:15:22 PM CDT

  Daniel Brown:

  three failed attempts at the phone so far. Each call is $ 1.50 per minute, and I waited 35 minutes without getting anywhere... I'm just still in waiting. So far, it has cost me over $ 50 by going this way and nothing has been accomplished. I have

  3:16:58 PM CDT

  Phillip:

  I'm sorry for that

  3:17:11 PM CDT

  Daniel Brown:

  Yes $50... I'm sorry as well

  3:17:32 PM CDT

  Phillip:

  I'm transfer now

  3:17:35 PM CDT

  Daniel Brown:

  your phone costs cost me more than the service I want

  Please wait while I transfer you to an operator at the Adobe Service.

  The country of your Adobe ID is the Mexico. Your payment details must be from the same country. This is the help page to the change in the associated country to your Adobe ID