Support software solution Center

Printer in question runs great.  Connected wireless to all devices & large prints.

Problem is with it not appearing on the Solution Center.

Have 4 HP printers connected.

3 appear on the Solution Center program & can interact with the 3.

Last printer I bought was installed by mode but not FACT NO appear on the Solution Center of the screen.  The result is that solution Center does not interact with it.

Why this might be happening?  Too many printers?  I tried to remove printer software & put it back, once again, but has not fixed the problem.

Suggestions?

Hi @ohrw03

The Deskjet 3510 uses software version 28.8, which means that it wil not see the Solution Center. Instead, you can look like an icon that looks like your printer on your desktop and open it to start the Printer Wizard, or open all programs > HP folder > search the 3510 it and select it.

If you can't find it, please download and run the HP printer install wizard for Windows

The HP printer for window installation wizard was created to help Windows 7, Windows 8, and users Windows 8.1 download and install the latest and most appropriate HP software solution for their HP printer.

This will ensure that you have all the software installed for this printer.

Another way to open the Printer Wizard is to go to printers and devices, double-click your printer and choose HP printer Assistant there;  (another printer, same idea)

Please let me know if that fixes the problem, thanks.

Notes; When you open the Printer Wizard, it will look something like the image below;  (another printer, same idea)

Tags: HP Printers

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