Support the developers of AppWorld

I can't have AppWorld developer support staff contact for the mailbox storefrontmanager has been replaced with the Support of the seller site.  I sent two e-mails to [email protected] and received two automatic responses.  Previously, the storefrontmanager support team response was quick and very helpful.

Be paranoid by nature, I came up with the following explanation:

(1) my request is so stupid the only answer him: ", Mr President, you are a fool.  The team of the AppWorld, polite people, just couldn't send it to me.

(2) the AppWorld has proved to be a financial failure, and the support team has been reassigned to other projects.

(3) in my usual way do not follow the instructions, I sent my question in a wrong place.

(4) mail evil bots play with me.

Personally, I blame it on the mail evel bots.

Hi maribou,.

You should always receive answers in due course with the new process of support for the seller. We just changed the process to better meet the needs of the growing community of seller.  It would not have been manageable much longer with the old process.

This new process allows to manage a large amount of requests for information, as well as to provide a record of each support request number.  This do follow each much easier application and make sure that we see each issue through until the close.

The core App World Team still exists as before for the care of the attention/survey points, but we now have a team more large handling of some of the questions and concerns that may have simpler sellers.

So, I encourage all suppliers to post questions they may have here on the forums.  Not only the answer can come from me or anyone else on the App World Team, but sellers who may have experienced similar problems will be able to comment on and help.

Thanks again,

Tags: BlackBerry Developers

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