Supported the plan to cancel monthly balance but the account revealed nothing

Similar Questions

• Hi, I use a mac and I have subscribe CC student and Teacher Edition (one year) since October 2014, and I intend to cancel it. But my account, I do not see any plan cancel button in "manage plan." What should I do?

  Hi, I use a mac and I have subscribe CC student and Teacher Edition (one year) since October 2014, and I intend to cancel it. But my account, I do not see any plan cancel button in "manage plan." What should I do?

  Please follow: cancel your creative cloud membership

  You can also contact support: contact customer service

  Concerning

  Varun

• I called to cancel my subscription to the month for first adobe adobe support.  The representative told me that my membership was cancelled successfully.  But when I checked my account, it says my subscription needs to be renewed within a few days. Hoes i

  I called to cancel my subscription to the month for first adobe adobe support.  The representative told me that my membership was cancelled successfully.  But when I checked my account, it says my subscription needs to be renewed within a few days. Hoes it mean, the representative has not really cancelled my subscription?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I need to cancel my monthly Illustrator, but cannot find the link that says that adobe will be in the area of management plan.

  I need to cancel my monthly Illustrator, but cannot find the link that says that adobe will be in the area of management plan.

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

• Hello. Recently, I buy the suite adobe for students. I also paid for two months. But in my profile it says I have a free plan for testing applications. And I can't get the entire application. How can I solve this?

  Hello. Recently, I buy the suite adobe for students. I also paid for two months. But in my profile it says I have a free plan for testing applications. And I can't get the entire application. How can I solve this?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I am trying to cancel my subscription, but 'cancel the plan' is not an option under 'manage plan '.

  I am charged monthly for an annual membership, but it turns out that my organization has a site license, so more need of this membership. I am trying to cancel my subscription, but 'cancel the plan' is not an option under 'manage plan '.

  Hello

  The Cancel option plan is not available because you are still under annual contract. For this discussion, you can check with our customer service:

  Contact the customer service

  Please make sure that you are connected with the Adobe ID to access the account options.

  Kind regards

  Chirag

• If I cancel my annual plan can I open a new paid account monthly on the same Mac?

  If I cancel my annual plan can I open a new paid account monthly on the same Mac? I'm in the 14 days cancellation period to cancel an account while the second installment didn't cross because my card has expired. I will be responsible for the potential costs of the old annual account?

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Impossible to contact support, cannot log in to the forums with the account with which I completed the subscription, I want to cancel, but have no option to do so!

  I used a prepaid credit card to set up a subscription. I realized I didn't really need the cloud of Adobe, so I tried to cancel it. But of course, no way to do it! Fast forward to two months, I stopped putting money on the credit card, and Adobe sent me an email to update my payment information. Now, I tried again to contact support to cancel the subscription, but I can't. There is no option "chat or by telephone ' choice. I can't even log on the forums with my main account, so I used this account and... oh well, it works, because there is no subscription I think! It is a scam, nothing else.

  Hi, Din,

  We are sorry for the inconvenience caused to you, please try phone support: phone support | Orders, returns of trade

  Kind regards

  Rahul

• I have Illustrator for the creative cloud and I am trying to cancel my subscription, but it tells me that I have a free subscription, but they continue to 29.99 my account each month. How can I fix?

  Trying to cancel my subscription, but it says I have a free subscription, however, they take 29.99 my account each month.

  Hello

  We cannot locate any active subscription under the Adobe ID you use with the forums.

  You can get it please contact our team of customer service for cancellation:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• I have a subscription plan cc @ 49.99/month but my account also indicates a 30 day free trial account and it seems to be in conflict. Delete the account for 30 days?

  I have a subscription plan cc @ 49.99/month but my account also indicates a 30 day free trial account and it seems to be in conflict. Delete the account for 30 days?

  Hello

  Please do the following steps and then see the instructions in the links below:

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
  • Turn off the firewall of the security program installed on the computer Internet.

  Connect and disconnect activate Cloud Creative applications

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Activation and deactivation of troubleshooting

  Creating cloud connection errors

  Let us know if that helps.

  Kind regards

  Bani

• I want to cancel my subscription, but seem to go along in the circles of support. All I want is that I need to talk to someone! How to contact their technical support when it is all going in circles!

  I received an email on June 16, four days ago. Indicating that I can cancel my payment since MAY 17.
  I want to cancel it. Literally so badly I could sing to the heavens.

  The email States:
  "

  Hi Sammy,.

  Your Creative Cloud paid membership will expire on May 17, 2015 (PT). To continue, update your billing information or return to your dealer to buy a prepaid card.

  If you need help or have any questions, see the Creative Cloud FAQ or contact Customer Support.

  Thank you and enjoy.

  The Adobe Creative cloud team.

  A day before the sending of this email I had to update my details anyway to cause to be poor and scrapping finally enough to pay for the last months payment.

  I want to cancel my clues, but because I update my info a day before receiving this email, I believe that I renewed it without knowledge.
  If that's the case I want to terminate now because it WAS LATE IN BEING SENT to ME.

  I am literally seeing red because of the amount of circles, I followed trying just to get in touch with their customer support. Something that seems just no bloody which does not exist.

  Please, someone help me. I can't afford this and I can't afford another annual subscription at all... I can barely afford to live on my own.

  Sammy.

  Hi Sammy,.

  I apologize for the experience.

  The cancellation of the subscription, please contact customer service (be sure to sign in to your Adobe account before accessing the link)

  Reference: cancel your creative cloud membership

  Kind regards

  Sheena

• I want to cancel my monthly subscription, there isn't a "Plan to Cancel" button or a link for me. How can I cancel my plan. Do not send me the page 'aid', I got a lot of useless advice from adobe. Just help me to renounce my PROJECT! Thank you.

  I want to cancel my monthly subscription, there isn't a "Plan to Cancel" button or a link for me. How can I cancel my plan. Do not send me the page 'aid', I got a lot of useless advice from adobe. Just help me to renounce my PROJECT! Thank you.

  Return, cancel or change an Adobe order

  or contact the adobe support, http://helpx.adobe.com/x-productkb/global/service-ccm.html

• I want to cancel my subscription, but I can't seem to contact support. I need to do this before the end of the repayment period of 14 days. I tried to do this for 2 days know with no luck. Please someone help me as soon as possible. It is truly concerni

  I want to cancel my subscription, but I can't seem to contact support. I need to do this before the end of the repayment period of 14 days. I tried to do this for 2 days know with no luck. Please someone help me as soon as possible. It's really as regards and very frustrating.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• How to cancel my subscription to Adobe? I am charged every month and I do not really use it enough to justify. I followed the instructions of tine for how to cancel at least, but it does not give me the "Cancel" button to click.

  I am charged every month and I do not really use it enough to justify. I followed the instructions of tine for how to cancel at least, but it does not give me the "Cancel" button to click.

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

• Hi, I have been on the monthly plan for illustrator and photoshop, but felt that it would be cheaper to just buy these programs instead of paying every month. I don't see this option

  Hi, I have been on the monthly plan for illustrator and photoshop, but felt that it would be cheaper to just buy these programs instead of paying every month. I don't see this option

  There is no option to buy the latest versions of the software. Creative cloud is only available as an ongoing subscription.

  However, you can always buy CS6 software if you wish.

  Please see: CS6 product purchase

  Guinot