(Surface Pro 2) Cannot perform updates
I recently started my Surface Pro 2 for the first time in a while, and he started to be updated on what I guess was Windows 8.1. However, towards the end, updates failed and I have now the following message appears:
We couldn't finish the updates
To undo changes
Do not turn off your computer
There is no error code, and I guess I fell on the same question that most of the others seem to have had before. I can't do a boot image, my laptop runs windows 7, making it impossible for me to boot into recovery mode. And because I can't get to the desktop, I can't restart and refresh.
I'd appreciate any help, I like the product and want to continue using it.
Jordan
Hi Jordan,.
I understand how frustrating it can be when things do not work as expected.
You can consult the following Microsoft article if you can't turn on the Surface Pro 2.
Surface Surface Pro 2 and Pro: Windows does not start or stops responding
(Note: don't try the option refresh or Reset).
Let us know the result. If the problem persists, we will be happy to help you.
Tags: Windows
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* Title *.
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