Surface Pro 3 + IE 11 + Acrobat XI does not

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  Since the new update Illustrator does not recognize the graphics card to my SURFACE PRO 2 and the digitizer stylus does not work properly.

  Any ideas out there?
  I know the pro 2 surface is not the real model, but at least it should work fine.

  arwinq,

  You can see the system requirements, including the maps here.

  https://helpx.Adobe.com/Illustrator/system-requirements.html

  but I fear that you may be taken in this GPU issue described by butz in post #13 here:

  https://forums.Adobe.com/message/7773402#7773402

  You can try to switch between GPU and CPU by pressing Ctrl / Cmd + E, or you try disabling GPU performance by clicking on the icon of the rocket in the bar of the App, or on the top of the menu bar, deselect the box Performance GPU. You may also uncheck performance GPU in your preferences.

• I've recently upgraded to Office 2016 and also got the latest version of Acrobat Pro, but the Acrobat option does not appear in the Office components. How to make this work?

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  Hi steverobb,

  Acrobat XI is not compatible with Office 2016 for the moment. Please wait for future updates.

  Kind regards
  Nicos

• I am expierencing problems with my isight Camera on my MacBook Pro. Suddenly the video camera does not start (no green light on) FT or Photo Booth. The screen is black, if I restart computer it works but after closing the lid, it stops. V10.11.3

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  Hello mpm068,

  Thank you for using communities of Apple Support.

  Since your iSight webcam works up to the time that your Mac goes to sleep, I would like you to start please help desk trying to replicate this problem then to reboot in safe mode:

  1. Choose the Apple menu > shut down.

  2. After your Mac stops, wait 10 seconds, then press the power button.

  3. As soon as you hear the startup tone, hold down the SHIFT key.

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  OS X El Capitan: start in safe mode

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  There is a document with measures to help address the missing or condition is not the print head.  This document can be found here.

  From your post, I understand that you did some the most of these steps, but run Solution 4: replace the print head.

  If you are still in warranty, HP can replace the printer/printhead without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  HP Technical Support call case form:

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  Hi soyoungl9536964,

  Please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of the reader.

  Then, restart your machine and install the latest version of the player from here:

  Adobe Acrobat Reader DC install for all versions

  Let me know if any problem will persist.

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  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
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  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

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  Hello, after a disk crash internal, I need to reinstall Adobe Acrobat 9 Pro, which I bought with Adobe Creative Suite, but the Creative Suite serial number does not work for Acrobat. I called customer service and they told me to ask here. Thank you for your help.

  Hi lubam50531506,

  See this KB document for the solution https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html.

  I would like to know if it works.

  Kind regards

  Nicos

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  "By all means show us only" ""Wiki " link that that you are referencing.

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