Suspected malware: GoldSoft? Perhaps causes the loss of the taskbar?

My Norton 360 has become very busy yesterday, advising me that it was blocking Trojans and malware. Never happened to me before. Today, my taskbar has disappeared and I tried all the usual tricks to get it back, nothing will do. After having a full scan with Norton 360, nothing was found. However, looking at my Boot Manager, I noticed a new program (added yesterday). Norton details below. This may be the cause? How can I remove it if Norton scan does not pick up there? Thank you very much!

On the computer as a

22/09/2010 at 17:34:25

Last used:

23/09/2010 at 23:56:47

Startup item: Yes

____________________________

____________________________

Very few users

Less than 10 users in the Norton Community have used this file.

____________________________

All new

This file was released less than a week ago.

____________________________

I don't trust

There are a lot of indications that this file is not trustworthy.

____________________________

Origin

Download not available

____________________________

URL not available

NOT TESTED

Source

xmsceornaw.exe

File created:

ut6.exe

____________________________

Performance

Use of resources:

Moderate

CPUProcessAvg CPU use: Low use of the memory of the Avg: medium 100%

____________________________

eCategoryAutorun

3FWHZQA3LT

\REGISTRY\USER\S-1-5-21-341221462-1621293620-963235644-1000\Software\Microsoft\Windows\CurrentVersion\Run

c:\windows\tasks\{22116563-108C-42c0-a7ce-60161b75e508}.job

____________________________

The print of the file:

1bf559a0c6bf805f40e794b544397cdb09857ddee49ec22cc420554c101823f4

____________________________

Hello

Uninstall Norton and run the Norton removal tool to stop the left remains.

List of tools to clean/uninstall anti-malware programs
http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91/

Norton Removal Tool
http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN&LN=en_US

------------------------------

Here's what I use and recommend: (these are all free and very effective versions.)

Avast and Prevx proved extremely reliable and compatible with all I have
launched on them. Microsoft Security Essentials and Prevx have also proven to be very
reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
Operation of the network.

Prevx - Home - free

Windows Firewall

Windows Defender (is not necessary if you use MSE)

Protected IE - mode

IE 8 - SmartScreen filter WE (IE 7 phishing filter)

I also IE always start with asset if filter InPrivate IE 8.
(It may temporarily turn off with the little icon to the left of the + bottom
right of IE)

Two versions of Avast are available 6.x and 4.8 x

Avast - home - free - 6.x stop shields you do not use (except files, Web, network, &)
Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
disabled - click OK
http://www.avast.com/free-antivirus-download

Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
Finish those you don't use).
http://www.avast.com/free-antivirus-download#TAB4

Or use Microsoft Security Essentials - free
http://www.Microsoft.com/Security_Essentials/

Prevx works well alongside MSE or Avast

Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
or use Google to see how to remove.
http://www.prevx.com/   <-->
http://info.prevx.com/downloadcsi.asp  <-->

PCmag - Prevx - Editor's choice
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
(not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
never find anything of note that I started to use this configuration.
http://www.Malwarebytes.org/products/malwarebytes_free

I hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

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