SX20 - dual display does not work as expected

Español version. Spanish version

Hola a todos.

I have a Cisco SX20 dumb terminal license dual display. Tengo tambien UN con C20 the same license.

1 - Cuando el C20 esta idle muestra el video en ambos monitored, TR dá local PC en the contenido entrada, entonces lo muestra in el Monitor 2.

2 - Cuando el esta SX20 slowed muestra el video local solo el monitor 1, TR dá a PC en the contenido entrada, entonces lo muestra in el Monitor 2.

3 - Cuando el C20 Esta en llamada, el video remote is ve en el monitor 1 y el video local to ve en el Monitor 2. Al compartir el monitor 1 muestra el contenido video remote y del video PIP local, el Monitor 2 muestra el contenido.

4 - Cuando el SX20 Esta en llamada, el monitor 1 muestra el video remote y del video PIP local, el monitor 2 gray hasta permanent that envia contenido.

Al final dejo lo descrito representando imagenes.

How puedo hacer para as local video el y remote del SX20 is monitored separately cuando en muestre no is envia contenido?

Esta el archivo del terminal config Editor

English version. Frances version:

Hello, everyone.

I have Cisco and C20 SX20 endpoints. Both with dual display of the license.

1. when the C20 is inactive, monitor 1 and 2 show the local video. If I connect a PC to the content source and then the monitor 2 shows.

2 - when the SX20 is idle, just monitor 1 local video shows. If I connect a PC to the content source and then the monitor 2 shows.

3. when the C20 is a call, 1 shows the remote video monitor and monitor 2 local video. While content sharing monitor 1 video shows distance and PIP local video, monitor 2 displays the content.

4 while the SX20 is a call, monitor 1 video shows distance and PIP local video, monitor 2 gray yet. While content sharing monitor 1 video shows distance and PIP local video, monitor 2 displays the content.

At the end are 2 pictures that show the problem.

I want to watch the video video in separate screens where the content is not sharing (SX20) remote and local. How can I do?

The xconfiguration endpoint is attached.

Note: Sorry if my English is not so good.

Sharong content:

No sharing of content:

I hope you can help me. Thanks in advance

Hello Sharong-

Change the following two parameters on your codec, and this should help you to what you want.  When TC6 came out and Cisco introduces new options of selfview, it changed how the codec have behaved and treated the selfview when using dual display.

Video SelfviewDefault FullscreenMode: OnVideo SelfviewDefault OnMonitorRole: Second

When content is sent, it will display on your secondary display selfview becomes a GLITCH on the first view  OnMonitorRole will on your second screen selfview when content is not displayed, and modepleinecran make selfview display full-screen when it is on the second screen instead of a PIP.

For more information, you can take a look at the following bugs: CSCuh04746 and CSCuf74115.

Tags: Cisco Support

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