SX20 Quick set license

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• SX20 Quick Set registered but can not make calls

  We have several new SX20 units, two of which I installed and registered via SIP with UCM (v8.6.2, required a pack of devices).  I can make a call to the SX20 since a regular IP phone (7961 - SCCP), answering the call to unity of telepresence and continue a conversation only one voice.  However what composition of the SX20 the other SX20 or any other IP phone it briefly displays "call for binding", then it goes immediately to the "call was disconnected.  I tried just the DN 4-digit, as well as the SIP URI of numbering.  Here is a part of the log output of command line for the sx20 indicating the call SIP is rejected with a 403 forbidden message.

  It is worth noting that before these devices, we have had no recorded via SIP, SCCP phone only.  At this point, these devices don't need to dial outside of our network.  I had a case open for two weeks and keep TAC is passed between the teams of telepresence and the AAU.  I told them we have never had a SIP device registered with our University Complutense of MADRID before and if there is nothing else to be configured, the answer was nothing more for internal calls only.  I'm trying to get escalated now, but thought I'd give forums a go.  Any help is greatly appreciated, and I apologize if this question is that something is ridiculously simple.

  63018.74 DATACTRL I: DataGateCfgReq(ig=7) hdlc = yes

  63018.76 i: SipStack (ui = 8, s = 0) SipDialog sendInviteRejToStack (403: Forbidden)

  63018.76 msg unknown MC W: Mcfsm::handleOtherMessages() SIP_DialogFreed_Ind of SipStack

  63018.77 SipCall I: sip_call_handler::handleSIPMCallRej(8/0/-1): Appeal dismissed (cause: forbidden)

  63018.78 I: MC signalLocalReceiveCapsetChange, RemoteParticipant::signalLRCap

  63018.78 I: SipCall = appId = 8 makeOutgoingUpdate, stackId =-1, eventCookie = 1, isEmptyCap = 0, holdState = 0

  63018.74 DATACTRL I: DataGateCfgReq(ig=7) hdlc = yes

  63018.76 i: SipStack (ui = 8, s = 0) SipDialog sendInviteRejToStack (403: Forbidden)

  63018.76 msg unknown MC W: Mcfsm::handleOtherMessages() SIP_DialogFreed_Ind of SipStack

  63018.77 SipCall I: sip_call_handler::handleSIPMCallRej(8/0/-1): Appeal dismissed (cause: forbidden)

  63018.78 I: MC signalLocalReceiveCapsetChange, RemoteParticipant::signalLRCap

  63018.78 I: SipCall = appId = 8 makeOutgoingUpdate, stackId =-1, eventCookie = 1, isEmptyCap = 0, holdState = 0

  -JW

  A look at the logs on your case - looks like there is no number to call in the header AMATURES or Contact, so CUCM rejects the appeal and sends the 403 forbidden.  Note the field 'From' below - should be sip:[email protected] / * /.  What you configured as your SIP URI in your SX20?  Not that familiar with the SX20, but on my EX90 in the laboratory, there is a field of a SIP URI for that I had to enter the DN @ address >.  Anything on CUCM that would block the DN to be passed to the SX call to IP phone?

  primaryDN = 1070, cannot be called DN to determine the media... sending 403

  SIP/2.0 403 forbidden

  Via: SIP/2.0/TCP XX. XX. XX. XX:5060; direction = z9hG4bK8664f3a10726dfcdd3f6437593e431b6.1; rport

  From: "1070" tag = 123835963de850ed

  In: [email protected] / * />; tag = 1701792190

  Date: Thu, 14 June 2012 16:56:46 GMT

  Call ID:

  [email protected] / * /.

  CSeq: INVITE 100

  Allow-events: presence

  WARNING: 399 CM2 "unknown caller DN.

  Content-Length: 0 SIP/2.0 403 forbidden
  Via: SIP/2.0/TCP XX. XX. XX. XX:5060; direction = z9hG4bK8664f3a10726dfcdd3f6437593e431b6.1; rport
  From: "1070" tag = 123835963de850ed
  In: [email protected] / * />; tag = 1701792190
  Date: Thu, 14 June 2012 16:56:46 GMT
  Call ID: [email protected] / * /

  CSeq: INVITE 100
  Allow-events: presence
  WARNING: 399 CM2 "unknown caller DN.
  Content-Length: 0

• OfficeJet Pro k550: copy print task Quick Sets of Win7 for Win10

  Put PC from Windows 7 to Windows 10.  After that, all my custom Print Quick Sets Taks disappeared.  I have a picture of my old installation of Windows 7.  Can someone tell me where are stored the these quick sets and if it is possible to copy them from one computer to another?  I had about 10 of them and do not remember each each of the individual parameters if recreate them would be a chore.

  Hey @1larryw,.

  Welcome to the Forums of HP Support!

  I understand you are trying to move the quick print job sets from one PC to another. As these settings are stored in the print queue, it is not possible to move the settings to a new computer. Your best option would be to recreate the settings on the new computer.

  Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Quick setting does not work for the update of the BIOS.

  I have dell Inspiron 5559, I updated my bios to the current version, but apparently my quick adjustment does not work. I tried to uninstall, but it says "the Bios in your computer is obsolete. Update your bios firmware to the current version. "I can't update the quickset too! What should I do?

  Thanks to avd. ...

  But the thing is, after using it for a few days, pls, make sure the bios or driver quickset issues are resolved on the next update, on their compatibility. Quick setting works fine now, but the bios updated makes driver it is unnecessary because DellPowerManagement does not work amd icons quick adjustment of the numeric keypad and fn key doesn't happen. Aparently, the powermanagememt can be woroed in the menu of the bios and quickset icon doesn't show, but guess on the behavior, you can see if the keypad lock and fnlock is enabled or disabled. So I would say users do not use bios 1.2.4 update, better, use 1.2.3 that works smoothly and with all the features.

• Quick Set C20 - Solution

  We have single Quick Set C20 on our desktop and we want to use for conference with clients and external collaborators.

  Is it possible? What are the requirements?

  Hi Alex.

  Without any infrastructure, your options are limited, you will not be able to implement jabber or lync without it. Without any infrastructure, just to receive calls would be difficult for you and your organization.

  I recommend you take a look at is the Cisco Telepresence WebEx

  It's a based cloud in a cost-effective way to manage your infrastructure and it helps you to 'get out there' without having to invest in your own infrastructure or support staff. You pay per month and per user and you have access to jabber integration and you get what you call another infrastructure and other systems can call for you.

  Learn more about this on http://www.cisco.com/web/telepresence/webex-telepresence-smb/solution-features.html

  Thank you

  Marius

• How perform backup Quick Set C20?

  Hola a todos.

  Colour what manera puedo building United Nations save the config completa del terminal Cisco Quick Set C20?

  Debo crear a manual para what ' Personas los no Técnicas of dozens of backup equipos ish.

  Yo puedo hacerlo utilizando mastic, conectandome Telnet por y con el comando xconfiguration obtengo lo that I need.

  Puedo extraer los archivos .xml pero no se what manera puedo hacer UN "Import" estos archivos.

  Colour what manera puedo building UN backup, una forma SUPER simple, the config completa del terminal Cisco Quick Set C20?

  I need creative pensadas in las versiones 4.1.0 4.2.2 y 5.1.3

  MUCHAS gracias, Los than opinen.

  Hola Jorge,

  You can access por SCP has los equipos y hacer una copia del fichero config.db (/ mnt/base/active/config.db)

  Puedes descargar el WinSCP (free) TR usas windows, para connect al equipo (con puerto 22 usuario root).

  Restoring el para hacer, basta undergo este fichero al mismo equipo con misma version.

  OJO: going to tr a hacer copia it security of uno mas, todos tendrãn el mismo number y will have organizarlos por carpetas, indicating el equipo y version. No debes kamel el fichero config.db una distinta version has the in uso.

  Also not be included los certificados, as shall be copiados por separado.

  * El haria también las TMS form of una manera muy annoyingly seguridad're lo mas recomendable.

  Saludos

• Cisco TelePresence system Quick Set C20 - version 7.0.1

  Why the LyncCompatibility Mode has been removed versions 7.x?  Or he just moved to another menu?

  Hello

  OK, the configuration in lynccompatibility has been removed in TC7. The reason is that VCS X8.1 does this job better, it's easy to set up, and you don't need to use TC6.3 with the lynccompatibility configuration. The VCS will make interoperability for any version of TC.

  At the time, this feature has been imeplemented on TC, VCS (x 7) couldn't do interoperability, while it was possible to do this work by allowing this configuration, although this was not recommended and no longer considered as a test of the configuration. This required also extinguish the B2BUA on VCS that could cause other to break interoperation scenarios.

  The recommendation is to let the VCS do interoperability and leave as it is the endpoint.

  Thank you

  -Johan

• How can I quickly set up and save different views in the develop module?

  Is there a method to switch quicky custom views (including my favorite selections for panels, toolbars, window and Info Overlay bars)?

  In the module 'Development', I would like to move quickly from a psychic (1) all signs, etc. (2) see only my image and the right panel.  There must be a procedure that is better than what I'm doing now (please don't laugh).  I use about six strikes as shown below:

  (a) disable top left and low panels by clicking on each individually,

  (b) press the "t" key to turn off the toolbar,

  (c) the 'f' key to turn off the window two high bars and low bar, and

  d press the combination of keys [Ctrl-i] to disable the overlay of information.

  At other times in the module 'Development', I use about six strikes to turn back on all these hidden objects!

  I use "Lightroom 2.5" with Windows Vista Home Premium.

  Thanks in advance for your help.

  pauldknight wrote:

  I use about six strikes as shown below:

  (a) turn off the top, left and bottom panels by clicking on each one individually...

  You can cut three clicks and two strikes. For all open and displayed, do the following:

  1. Press Ctrl + Shift + F (the shortcut to view > screen Mode > full screen and hide panels).
  2. Press o to hide the toolbar.
  3. Press Ctrl - I disable the Overlay of Info.
  4. Press F8 to turn on the right panel.

  Yes, it's always a pain, but at least it's a little less effort.

  I make very heavy use of the shortcuts F5 - F8 for panels. These are listed for you under window > panels and are much faster than trying to hit the narrow areas of target with the mouse. I use (left panels) of F7 and F8 (right panels) a lot.

  In addition, it is useless really the top panel much if you learn the shortcuts for switching modules, as listed at the bottom of the menu window.

• The SX20 language setting cannot be saved after restarting the device.

  Hello world

  Anyone encountered below the question before?

  I have a SX 20 with the TC7.1.4 software, when I change the default language to another, it will work, but after restarting, the automatic restore of the default language. I have tried the factory reset, but this isn't a job.

  Can someone help me? Thanks in advance!

  Billy

  How did did you deploy the device (CUCM, VCS, TMS,...)?

  Have you tried to reboot the device without the network that is attached to it?

  I wonder if CUCM or TMS reset your language, have you checked the parameters / models here?

  What languages do you speak? Have you tried to update to TC7.3?

• Installation tools does not; Instead, quick set tent but no longer works

  (Fast) Installation no longer works after that I upgraded to 6.2 Desktop.

  I wanted to install FileZ68.prc to solve the following problem:

  Could not save 1 file (s)
  PmTraceDatabase
  Protocol error: handheld file could not be opened. (4004)
  SYNCERR_FILE_NOT_OPEN

  I downloaded FileZ68.zip and tried to install it on the Tungsten E2.
  But it seems after I've updated two days earlier to Palm - Desktop6.2 can I install is no longer on my Tungsten E2. She always wants to use QuickIntall which is no longer available. !! ??
  Instead, I use * tools * install, but I can not find the application anywhere on my computer.

  Please can anyone give me a tip how do I taggle this problem.
  I tried to find a sollution in the forum, but found nothing.

  The desktop of my PC is running MS-Windows XP home sp3.
  My PDA is PalmOne Tungsten E2: PalmDesktop by AcCESS Version 6.2.2. : 7.0.2 HotSync Manager.

  Thank you
  Louis

  If Palm Desktop 6.2.2 is correctly installed, the installation tool is located in two places:

  1. click the HotSync Manager icon in the toolbar of your PC and choose "install".

  2. start the tool button / all programs/Palm/installation

  WyreNut

• Touch control for SX20

  Hello

  Need to buy a touch control of 10 inches for Cisco SX20 (CTS-SX20-PHD4X-K9).

  Wanted to order CTS-CTRL-DVX-10 but dealer is a part replacement No. CTS-CTRL-DV10. According to this link http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-touch/data_sheet_c78-646041.html

  CTS-CTRL-DV10 - confirmed compatible with the second series generation MX300, but mention also takes care of future generations of the SX and MX series.

  In the datasheet SX20 http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-sx20-quick-set/data_sheet_c78-688342.html?referring_site=RE&pos=1&page=http :// www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/telepresence-touch/data_sheet_c78-646041.html only CTS-CTRL-DVX-10 is indicated as compatible.

  Query: is equivalent to CTS-CTRL-DV10 CTS-CTRL-DVX-10 and it is 100% compatible with the final point SX20?

  Grateful if someone could confirm earlier.

  The SX20 sheet could just be a typo, what your dealer gave you is the correct item.  Note to use the touch 10, the SX20 should be running THIS software.

• SX20: Definition of system using the remote control password

  Hello

  Cisco SX20 Quick Set: TC6.1

  I usually know the system password is set using CLI Web.

  But I would like to know if it is possible to set the system password using the remote control.

  If so, can you guide me.

  Thanks in advance

  Hello

  the remote control you can set the menu password, system password is not remotely possible.

  You can also set using cli commnad.

  xcommand SystemUnit AdminPassword Set Password: xxxxxx

  HTH

  Kind regards

  Dharmmesh

• Replacement of 6000 MXP Integrator with unique display. C40 SX20 vs?

  I have to make a quick decision and my CISCO sales representative is MIA :(

  We have a bunch of 6000 s MXP (package ingegrator), I would like to replace. They are simple installations with a single monitor on a roll integer grid.

  with output to the screen and a camera is there any point to spend the extra money for a C40 vs getting a SX20? From a point of view video capability they look pretty well. C40 more things gets me in the back, but it is a pretty simple setup.

  Just looking for what people here could do?

  Thank you!

  Although C40 and SX20 are two different solutions for videoconferencing from Cisco, an integrator (c40) and other is fast setting solution (SX20).

  The SX20 Quick Set is designed to provide multi-party and Conference video to high definition with the flexibility to adapt to various configurations - all at a value price and size of the room.

  C40 is for Integrator supports for integration with 3 party like crestron devices, mixers.

  two take in charge the premium 1080 p solution.

  both are excellent solutions and are mind blowing in the feature and the feature as compare to the MXP series.

  You can't go wrong with either.

• 2.5 x camera mount?

  All,

  I see the following in the user guide, however I HAV several SX20 camera mounts and I see no way of installing this camera on them.  I would say that my SX20 camera mounts are a bit older, we're going their when the SX20s started shipping, so unless they have changed with the release of 2.5 x camera...

  "The camera can be mounted on a screen with the camera support.

  This is part of the SX20 Quick Set package, or it can hold a

  flat surface. The image automatically. »

  Thank you

  Justin Ferello
  Technical Support Specialist
  KBZ, a Cisco authorized dealer
  http://www.KBZ.com
  e/v: [email protected] / * /

  See the Setup sheet (http://www.cisco.com/en/US/docs/telepresence/endpoint/quick-set-sx20/installation_guide/sx20_quick_set_installation_sheet_for_web.pdf).

  There are two media - one for Option A (x 12) and B (4xS2) cameras and the other for Option C (2.5 X) camera.

• Firmware upgrade quick adjustment TC6.2 in TC 7.0.2 SX20

  Hi all

  I ve got a question about a Quick Set SX20 Codec.

  I would like to make an update of TC6.2 TC 7.0.2 but I don't know how to back up and restore the unlock key and press the option key.

  And my TMS worm 14.3.2, worm X7.2 VCS system, if I update the firmeware TC7.02 codec SX20--> is it supports?

  wolud be thankul for your help.

  You must have an active service contract on your device to you give right to the upgrade of the software of TC.

  You will not need a new key to unlocking with the version TC6.1 or later (you can pass TC6.2 to TC7.0.2 without requiring a new sense key).  You have no need to "backup and restore" the keys either because they are not affected by an upgrade (although it is always good to have noticed them somewhere just in case).

  If you have the SX20 TC7.0.2 software available in your TMS, you should be able to deploy it to your device without any problem, or to install new software via another method (Web Interface / WinSCP / etc).

  And, Yes, there is no problem of support when you use TMS version 14.3.2 with VCS X7.2 TC7.0.2.

  Wayne
  --
  Remember the frequency responses and mark your question as answered as appropriate.