Contacts Sync blackBerry smartphones gets too...

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• Sync gmail contacts OK blackBerry Smartphones, but can not synchronize Emails

  Dear Blackberry community!

  I recently changed my contract mobile and kept my professional Blackberry Curve 9300.

  I managed to configure gmail and synchronize contacts & the order of the day, but I can't seem to synchronize emails.

  It seems to me that the old configuration blocking private Email-addresses is still active, but I don't know where and how to change.

  Thanks a lot for your help!

  Cheers, Inken

  Hello and welcome to the community!

  Of what you say, I read that you had BES enabled on your BB, you have separated from the company/what BES now, but your BB was not properly cleaned of it's political, that continues to limit the things. To remedy this, you perform a specific wiping of your BB as follows:

  1. First of all, review the link of my auto-sig about backups... this process will completely clean your BB and you have to start over.
  2. Once ready, follow this KB to clean your BB of the it policy:
     • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  3. When / if you restore, DO NOT do a full restore, restore only those databases that are essential, especially to avoid those who have something to do with the company, BES, political, etc.. If you fail at this stage and all restore, you simply put it on your BB policy and be right where you started.

  Good luck!

• Sync blackBerry Smartphones 9810 Contacts problem

  Info on the device

  Your carrier: Telus Mobility

  Model information and the version of the OS: V7.1.0.267, the 5.1.0.230 platform

  Hello

  I have all 85contacts added for the last 2 months (the last time I've updated my phone) on my 9810 who does not sync with gmail contacts since then.

  I tested what is working/not working not:

  -Add/Edit/Remove contact the 9810 sync with gmail.

  -Add/Edit/Delete on the PB contact syncs to gmail. Changes on the gmail contacts will appear on 9810.

  -Add/Edit/Delete on the Android phone contact syncs to gmail. Changes on the gmail contacts will appear on 9810.

  So I tried to empty my contacts using the RSET trick in the contacts option. Disable/enable the option contact synchronization and BIS. I also tried to delete this account gmail from BIS and reinstall. When I re-installed, I received this email:

  Subject: Action Required: Contact synchronization has stopped
  Sent: Nov 4, 2012 13:32
  
  Contacts have stopped being synchronized between [email protected] and your BlackBerry® device. To resume synchronizing contacts with this email account:
  1. Open the Contacts application on your device.
  2. Press the Menu key and click Options.
  3. Select the Contact List for [email protected].
  4. Set Wireless Synchronization to Yes
  5. Press the Menu key and click Save.
  
  BlackBerry Internet Service
  -- Automatically generated email: Do Not Reply to this email --
  

  Of course, wireless synchronization was already on...

  Any idea on a solution that can help? Unless anyone can help downgrade will be needed! :/

  Here is my solution:

  So I put day to V7.1.0.746 and back! The only problem is that if you enter only the name of a company, it won't sync until you write something in the name (necessary to repeat the name of the company).

  Enjoy!

• Turn off wireless sync blackBerry Smartphones

  BlackBerry Bold 9700, Version 6, Bundle, 1879 (v6.0.0.448, platform 6.6.0.124).

  BlackBerry Desktop Software: 6.1.0.35 Bundle 34 out June 7, 2011.

  Windows 7 (64-bit), Office 2010 (64-bit)

  On the Blackberry Desktop Software, I select the organizing element on the left menu and see the following:

  (selected) <-->Microsoft Outlook calendar

  (selected MemoPad <-->Microsoft Outlook

  (not selected) Address book (wireless sync)

  (selected) <-->Microsoft Outlook tasks

  In practice, my (Outlook and Blackberry) address books are not synchronized at all.

  The help function directs a as follows:

  Turn off wireless sync

  To synchronize your organizer data, you must turn off sync wireless for each data type of Organizer you want to sync using the BlackBerry® Desktop Software.

  1. On your BlackBerry® smartphone, in calendar, Contacts application, tasks of application or Notepad application, press the Menu key > Options.
  2. If necessary, click a calendar or contact list.
  3. Change the wireless synchronization in No. field or uncheck the wireless sync.
  4. Press Menu > Save.

  In step 1, I can choose one of the apps, but don't get anything like wireless sync options.

  At the top of the Blackberry home screen where the status of telephone network, there is an option to enable or disable the Wi - Fi connection, but after having turned off here, it still does not allow me to sync my address book via the connection cable PC/phone.

  Where and how can I turn off wireless sync so I can sync via cable?

  Try this and do the reverse operation:
  http://BTSC.webapps.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB0...

• Help with calendar with Outlook sync blackBerry Smartphones to all appointments will not sync...

  I'm not a great tech, but I have some skills good enough for a girl, if I say so myself... but I'm so frustrated... I need help.

  This is my first public post... So I hope that I give all the information but who will help, if I missed something, please let me know.

  Here is some background info:

  I have a BB "BOLD"

  I use it NOT on a company (network)

  I sync my bb with my dell

  Windows Vista (UGH!)

  Outlook - Version 6.0.6001 Service Pack 1 Build 6001

  My calendar and my contacts are the most important reason, I have a bb

  My contacts are FINE

  My schedule is a MESS

  I have 2 separate email addresses work well my bb... For the purposes of his post, I will refer to them as

  [email protected] and

  [email protected]

  When I do appointments in my work calendar, I do one of 2 things to get all my appointments on the BB

  Plan my gmail as a participant in the designation address or

  Prior to the appointment to my gmail from my work email address

  When I make an appointment directly from my BB I do it by selecting Menu > new = my default settings of the account gmail under the 'send '.

  BB News:

  When I'm in the calendar and select > Menu.Options > calendars > I have 3 options

  [email protected] who has (518 entries)

  Default device that has (157 results)

  [email protected] who has (429 entries)

  When I go to the Menu > Options > Advanced Options > Services > (CICAL) by default is [email protected] , it shows that I have options to select my Gmail or my .mac address

  That is the problem - it did not used to happen, and I frankly did not know that my backup was messed up so I don't know how long this is happening.

   

  When I sync with Outlook

  There are only 518 appointments that are synchronized

  I can't get the other 157 (defect of the unit) + 429 (mac) to sync with my outlook

  Can someone help me to get them all on my gmail calendar? or in my outlook so that I can then sync back with the BB

  I will not sync my bb with my mac

  Here's what I tired:

  • Yelling at the computer
  • Yelling in Spanish at the BlackBerry
  • ignoring the two
  • I stopped myself to throw both of them against the wall.
  • 

  But seriously

  I put the BB Desktop Manager to perform a one-way synchronization > bb to outlook = NOTHING only synchronize gmail

  I changed the (CICAL) to my mac address and synchronized = NOTHING - only synchronization gmail

  I am at a loss and would appreciate any help.

  Hello

  We will remember and then on MAC records.

  Outlook contains records of 158 of the associated Gmail Calendar.

  The calendar by default folders must be cleared and restored to the associated Gmail Calendar.

  The Blackberry associated gmail calendar resulting will be then synchronized with Outlook to add the former default records

  resulting calendars synced to Outlook and Blackberry.

  Reading this, I propose more than once. Method 3 is what we do.

  Let me know, tomorrow, what questions you have the procedure so that we can ensure we succeed.

  KB16063 Unexpected results occur when syncing with a BlackBerry smartphone that has several CICAL service records.

  Let me know how it goes!

  Thank you

  Bifocals

• Sync blackBerry Smartphone Music Sync and media on "BOLD"

  Hi all

  When I go to Blackberry.com on my "BOLD" there is a link that says "sync your music iTunes office with your blackberry smartphone: find out how.

  When I get the link to download on my PC for the media sync... It does not seem to do anything.

  Anyone who has tried this and got positive results?

  Get it solved!  Just need to reboot my computer for the program to take effect.  Thanks for your help gents

• BlackBerry® Smartphones getting fake email

  Hello:

  I seem to be getting the wrong email. It seems an ENCORE in Bournemouth in England is send someone elses email to my PIN in the Canada. I sent emails to person to get his BIS to stop, but she did not. I don't think she even knows or cares. What to do. It makes me crazy with 50 emails a day.

  To clarify, e-mails are sent to any PIN code. Rather, BIS pulls e-mails from an e-mail server and pushes them to the Messages of BB app under this integrated email account via BIS BB (for example, the e-mail on the device Setup Wizard). So, if you have only your GMail integrated with this BB, it must have some sort of redirection rule of sending emails to your GMail (which would be strange, indeed, I think)... but not to your BB PIN, for real emails don't get shipped PIN, only on the e-mail address.

  Either it was not a new device but rather was used and was not properly cleaned of all configurations before being sold... and you're the unlucky recipient of a sloppy seller does not complete what they need to do:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  To be sure, check inside the e-mail Setup Wizard and see what you have there... If you only have your GMail account, then something really weird happens... and I recommend to contact the seller and make them apply to 'new' State they represented as height (note that is what matters... packaging can always be made to air well... only the issues of representation of sellers).

  You can try the steps from the buyer in the KB above... but from what you describe, I honestly have very deep concern now on the total utility of this unit for you... He would never properly and fully usable.

  Good luck!

• BlackBerry Smartphones Get app world works... the 8520 using a mac...

  Help me please! I tried everything, I just bought a BlackBerry 8520, v5.0.0.681 (Platform 5.2.0.67) and I was so happy, but now I do not know... I can't get anything to work... well ok, I can call and send SMS messages... but I was expecting a little more

  I can not install the app world, I really tried to find solutions before writing, but I can't find anything that helps...

  I tried first on the mobile; It has installed but says something about an unsupported version, so I uninstalled the app...

  then I tried with the desktop software, it gives me this message: BlackBerry Desktop Software could not validate your update to the BlackBerry device. Aborting installation because of the failure of the validation. Some packages contained unsatisfied dependencies...

  If I'm going to try one the web, I get this message after choosing the stem;

  Hello and welcome to the community!

  Your BB OS is outdated... you need to update... the current version is 5.0.0.1036. Here's what I recommend... Since you are on MAC, which makes it a bit more difficult that the sets of tools to deal with things are much more limited on MAC:

  (1) properly uninstall the RIM desktop software:

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (2) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/desktop_mac.jsp?lid=us:BBsoftwareesktopSoftware:MAC & lp...

  (3) install the software on your MAC Desktop

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (4) now run the Desktop software, connect your BB when prompted and perform a clean reload of your BB OS, choose the most recent version that it offers (if all goes well, 5.0.0.1036):

  • KB19915 Perform a clean reload of software applications smartphone BlackBerry using BlackBerry Desktop Software on a Mac computer
  • If you have no data on the BB that concern you, and then simply proceed with this update. If you have data on the BB, do not agree that the update and first perform a manual backup of your BB to your Mac. After the update, you may need to restore from this backup (update COULD take a backup itself and restore for you).

  (5) close the Desktop software and unplug your BB when it's all over.

  Now, you must do these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! Good luck and let us know!

• My bb bold blackBerry smartphones get more heated and stops loading

  I have a bb bold 9780 which is about 9 months old... recently I started having this problem with my battery to reach extreme temperatures of 45 c and then sign shows a card that supposed to happen when my battery is fully charged, but gets to 40% and does not load then... I have to put my personal number near the ac to cool up to 29 c to recharge it. even the battery life is very poor... She is barely 4 hours on a full charge... I have 2 batteries... I have a 9000 "BOLD" and I of the 9780 and the two we live the same problems...

  Thanxx in advance

  Hello and welcome to the community!

  It is possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  What you describe, it is likely that your BB, which is the root of the problem... to test, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  It is also possible that your BB has a problem at the level of the material which is the cause... and, of course, the internet remote diagnosis and operating system/software recommendations will be nothing if this is the case.

  Good luck and let us know!

• Sync blackBerry Smartphones Blackberry email. (sent in box)

  Hi all

  You have a problem, has suddenly found that when I send emails from my blackberry, the email don't sync to my inbox sent on thunderbird.

  But it works perfectly before, can someone tell me what is happening?

  p.s. I just change my bb 9700 to 9860, but assume that it does not affect, is not it?

  Hello and welcome to the community!

  Thunderbird is an email client application. The BB has no interaction with client applications. On the contrary, the BB interacts with your mail server, governed by these guidelines:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  If reconciliation messages sent is supposed to operate between your BB and your mail server, then this is at Thunderbird in order to reflect this on your computer. You should check the server folder elements sent to the address or not real between your BB and your mail server if it works.

  If it's supposed to work your sent items still server is not being updated, so please try these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

  Also check your configuration of BIS (e-mail Setup Wizard) and make sure that reconciliation sent items is turned on (assuming that it is supposed to work at all, in other words).

  Good luck and let us know!

• Backup BlackBerry Smartphones get BB protect compared to the clouds

  Hello world

  I tried the manual backup yesterday by the site Web de Blackberry Protect. I successfully backed up the first time and made a few changes on my BB Curve 9300. Freed from some space by deleting messages and other data. I also want to return to the top of that State or to this specific point, I did the backup through the site Web of Protect. To my surprise (and I'm not aware) the new backup crushed my previous where in I need important messages I deleted expects that the backup will just create another set of backup rather than crush the other.

  My question is. Are there opportunities that I can restore this backup?

  After a few searches on Google and read messages. I knew that the backup is saved in the cloud that has lost the chances of recovering data backup with recovery tools that I can use.  I thought that if I can retrieve/recover deleted files and even formatted disks, technical staff of BB Protect or RIM could do the same and help me with my problem.

  Hope my message reached the Cloud for RIM or BB Protect administrator.

  Thanks in advance.

  Anthony

  Hello and welcome to the community!

  First of all... this site is not a channel for any official communication with, support, or climbing to the RIM. This site is a community of users for volunteers who are trying their best to help each other, but we have no access to any system "back-end" to act on your request. If you really need official support from RIM, you must start with your support contract required string that starts with your mobile service provider, which can degenerate case RIM free of charge to the end user if such is always appropriate.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  OK... with that of the road, see:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  According to who, it should actually be different dates you can use BB Protect backups. If they are not, however, appear for one reason or another, they are not available to you through any means automatic... and you would need official support (above) of a human being to the RIM to see if it can be recovered.

  All this said, I hope that you are not solely on BB Protect for your backup needs. BB Protect only back up (I think) 8 databases, which is a small subset of all the content of all of your valuable data. FYI, here's the process that I always recommend:

  Daily - configure BB Protect to save what he can, preferring to WiFi if the network of consumer data carrier is a matter of concern.

  Weekly:

  If you're not up to BBM7, then manually save your BBM contacts to the memory of your device or Media Card

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Via the mass storage Mode, copy all the contents of the memory of your device and Media Card on your computer

  • KB11879 What is the mass storage mode

  Via the desktop software, perform a full backup of your BB

  • KB12487 How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  There is an old saying:

  • There are two types of computers of users of devices - those who have lost data and those who will be

  As insurance, the backups are reactive or an optional activity. And this process, in my humble OPINION, provides the best protection of all the valuable data that is kept on their BB. When you compare BB Protect backup actually compared this process to protect, I think you will find that the difference is very large. In addition, this process would give you 100% control to keep the previous backups.

  Good luck!

• Contacts Backup blackBerry smartphones!

  I realllly want to know how to make sure I saved my contacts on my computer so that when I send my phone away for repairs and he returned shattered I haven't lost all!   I have on my day of computer allllllll tried to understand something! Can someone help me!

  Make a backup of your device, using the Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

• Notes field Contacts BB blackBerry Smartphones - limitations of size when syncing with MS Outlook?

  I'm considering buying a BB Tour 9630.  I use MS Outlook contacts Notes field.  Some of my notes by contact are more than 10,000 characters long.  My Palm Treo 700 p allows me to view/edit these long notes.  Can the field notes Manager contact BB manage this number of characters, or it is truncated to a shorter length?  I am a small operation, only use is not an Exchange Server.  Also, does have another software of device than what comes with the BB to sync with my PC local Outlook PST?

  Hi and welcome to the Forums!

  Here's a knockout who deals with this scope:

  • KB13255 Notes field for the smartphone BlackBerry address book is truncated

  I hope that it contains something useful!

  As for your second question, see this KB:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  You must use a version of the RIM DTM software that is compatible with your chosen PIM version.

  Good luck and let us know!

• Sync blackBerry Smartphones disorder in the new Blackberry contacts

  Hello

  I just got a Blackberry Tour 9630 by Verizon.  I tried to transfer all of my contacts (200 +) on my new phone to Verizon's "Backup Assistant" help.  I downloaded the Blackberry Desktop Manager and thanks to the instructions Verizon Backup Assistant managed to get to the point where my contacts are in a csv file, but here's where the problem starts - my laptop is a few months old, and the operating system is Windows 7.  Outlook and Outlook Express, which is what I used to have, is no longer in existence in Windows 7, as I understand it, it's now Windows Live Mail.  I have that set up and it works fine - I have my email provider implemented in it and was able to import my contacts from phone in there, but the instructions to import the csv file backup so that I can sync them are given only for Microsoft Outlook / Outlook Express.  The Blackberry Desktop Messenger does not recognize Windows Live Mail, Outlook just.  I looked everywhere on the internet trying to find a solution to this, if it still exists.  I hope that yes because the thought of having to enter 200 contacts with all their information. handmade isn't a good!

  I hope that one of you smart people he understands what I am talking about and can tell me if there is a solution to this (keeping my fingers crossed!).

  Thanks in advance, you are your help

  Hi and welcome to the Forums!

  RIM provides a driving software that works as a bridge between your PIM and the BB, but only compatible PIM for:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  You are right that the new Win7 Live system is not yet on the list.

  However, since you already have your data in a CSV file, you can import that into the BB directly:

  • KB11194 How to import contacts from a CSV file to the BlackBerry

  Unfortunately, until (indeed, if) RIM provides support for Win7 Live, you will not be able to use the features of synchronization and need to rather manually import a CSV file into the BB. I hope that you can create a Win7 lives every time.

  Good luck and let us know!

• Issue with blackberry sync blackBerry Smartphones and contact lists

  Hello!

  To the BONE: I have bad synchronizating my contacts between my blackberry and microsoft oulook 10. The thing is that my contacts are on different lists in my blackberry and when I try to sync with outlook (BB to outlook) it synchronizes only a list of contacts.

  Any suggestions?

  Concerning

  Desktop software synchronizes only items that are in the default contacts list. You will need to move them to the default list in order to sync them.