Synchronization software blackBerry BB-link problem

I have problems when using my USB or WIFI on BB-link connection. Phone is not sync-ing can not see one of my media on the phone to a computer. Music photos, etc.

It shows when I look in the sync tab is (loading sync relationship) BB-link does show my phone is there but no synchronization occurs. Is this a new problem with the link?

Thanks for any help on this.

There are many reasons this can occur, you may find the answer in this post.

http://supportforums.BlackBerry.com/T5/BlackBerry-link/loading-sync-relationships-for-media-does-not...

Tags: BlackBerry Smartphones

Similar Questions

  • Synchronization software blackBerry Outlook problem

    Link to BB is unable to synchronize appointments between my Q10 and Outlook 2010.

    In the synchronization log, I found something like:

    GetMonthDays - repetition of invalid device. Unsupported combination from Monday to Friday: 0 x 0000008208208208

    CBBTransRecurrence::GetMonthlyRecurringData - failed to read data from recurrence of device. Monthly model not valid/not supported

    CBBTransRecurrence::GetRecurringRecord - failed to get recurring registration. Result: 2

    Error information: 18015 file:.\BBTransRecurrence.cpp, line: 386

    CRSyncUtil::LogFatalTransError: 'GetRecurringRecord()' 'RimBB' 'Calendar' app translator API returned empty error

    What's not?

    Best regards, Axel

    This works. I can't yet believe it works! Since the last BB link updated to v1.2.3.23 all right. No double entries in the calendar, no appointment deleted. All synchronized entries in Outlook. Great Blackberry!

    Best regards - Axel

  • Software BlackBerry BB link keeps reminding to install the 4181 Update

    -Have been updated to the latest version 10.1.0.4181 by BlackBerry Link software, checking that the version on the device is the latest version. -A device to reboot several times. After plugin the USB port & link to BB running, he always reminds to install update. pls advise, thanks.

    Don' don'tknow if this will help, but I temporarily disabled the antivirus and firewall, ran a backup and synchronization in the link, then restarted the PC and re-connected the phone... went problem (in my case anyway )

  • Software BlackBerry BB link 1.2.2.13: Z10 is shown "trendy" on USB, not via Wi - Fi

    Windows 7 Ultimate x 64, all current patches, firewall Windows 7 standard of Microsoft with the rules set up by BB link 1.2.2.13; no anti-virus (MS Windows Defender and MS enhanced mitigation experience Toolkit 4.1). PC user account is user regular, not administrative.

    Z10 BB 10.2.0.1803. (New first time BB user.)

    Two devices on the same subnet of Wi - Fi home, IPv4 in 10.x.x.x address space assigned by DHCP. 'Updating of the devices' on BB link shows correct that peripheral named Z10.

    Problem: BB link installed first worked on USB and Wi - Fi, i.e. peripheral was shown as 'connected' to the BB link once I had put in place the USB link, I was able to navigate Z10 volumes on PC and PC link shared folders BB appeared in the file manager BB Z10 even when the USB cable is removed.

    However, it did not last more than a few days (I keep a Wi - Fi connection on both phone and PC, this last is turned on and off several times a day), but I managed after fighting re-establish the Wi - Fi connection in both directions between the two devices several times. No consistent recipe can't find yet chance just silent.

    But now the navigation (and synchronization of files/music/etc.) works only PC--> Z10 and * only * USB connected, BB watch Z10 disconnected when not link USB connected. also displays the shared folders is no longer under the name of PC in the Z10 file manager when USB connected!

    Tried to BB link uninstall, restart, clear all records link BB config, restart, reinstall link BB restart, connect to BB ID on link BB, configure access to the USB device, restart, try Wi - Fi access to the device to PC: bad luck, the navigation works only PC--> Z10.

    Can anyone help with this issue? (I've never used BBM before--no one among my friends and family use phones BB - but maybe you can direct your PIN messages and we can talk - all pins will be treated in the strictest confidence.)

    The Z10/PC BB two-way file sharing is a really useful feature, I want to make it work!

    I'm sorry that the problem still persists.

    The options of resting to try (I don't know whether you did or not):
    1. install BlackBerry link in another PC that never installed BB or BBDS link to know is that BB link works well here. If other works in this PC, means your recent PC is the problem.
    2. clean uninstall link in your recent PC.
    3 restoration of the PC system date of your link was fine (I did once and solved the problem).
    4 reset.

    If still fails, you can contact BlackBerry support at http://helpblog.blackberry.com/ to get a formal support. Forums Guru is welcome to another direction. Thank you.

  • Software BlackBerry BB link for BBQ10 backups?

    Maybe a simple question and I am just something missing: previously, I used the Blackberry Destop software to the data of the backup device in a file on my hard drive, I could then extract later if necessary (SMS, BBM, etc.). I expect to use Blackberry link in the same way, but I don't see this as a feature. What/how do this with the BBQ10/BB link combo?

    Thank you

    Tim

    Hey therrod,

    Welcome to the community of BlackBerry Support Forums.

    Thanks for the question.

    You can create backups using BlackBerry link, follow the steps described in this article: www.blackberry.com/btsc/KB33526

    Let me know if you have any other questions.

    See you soon.

  • BlackBerry software Blackberry automatically link data from the handset

    HI guys,.

    1. does anyone know how I can stop Blackberry link update automatically the information stored on my handset Q10 on my laptop? Basically, whenever my Q10 is connected via Blackberry link - a Blackberry Q10 folder automatically appears and creates each appropriate folder for photos/music/videos in my documents however I want to do, there are some things that I want to keep my handset on my laptop, and not anything like multimedia such as videos and photos I want to copy manually my camera on my laptop.

    2. my pictures folder in Blackberry link starting also somehow download all my photos from facebook to in link BB? I don't want to do, I was not yet connected to facebook for this where I can't stop what's happening?

    At soon Bretsy

    I found the way to fix this...

    If you disable automatic synchronization, you can manually synchronize the files between your computer and your device. You must manually synchronize any changes to files that manually synchronize you.

    1. On your computer, open BlackBerry link.
    2. At the bottom of the screen, click on your device.
    3. Click on the settings icon.
    4. In the view settings, click synchronization.
    5. Do one of the following:
      • To turn off automatic synchronization for your music, turn off the Musiccheckbox.
      • To disable the automatic synchronization of your photos, clear the Picturescheckbox.
      • To turn off automatic synchronization for your video, disable the Videoscheckbox.
      • To disable the automatic synchronization of your documents, clear the check box of Documents.
  • Software BlackBerry BB link and questions Z10

    I just updated my OS Z10 from T-Mobile to 10.1.0.4200 and everything, including the Wi - Fi calls works fine.

    I have connected to my MacBook Pro and BB link 1.1.1 (Build 33) via USB and run a full backup. In order to get backup to work I need to cut Wi - Fi.

    Link to Blackberry keeps telling me that an update of the operating system Blackberry 10 (10.1.0.4200) is available and it is stated that it is 18.1 MB in size.

    The operating system that I've updated from T-Mobile has been 148 MB in size.

    Anyone know what is happening?

    Problem is solved

    Pending updates were a few preloaded apps that I had deleted.

  • Backup encryption software blackBerry with Link on Mac

    Using the link 1.1.1 build 33, on iMac with OS - X 10.8.5

    Just tried my first backup (of Q10) with link.

    He did friezer ask if I want to encrypt the backup, as Desktop software made for previous devices.

    Am I missing something? Had not used before link and want to encrypt my files p/before you begin to use the Q10 for work. (Right now, just try to familiarize themselves with the Q10 and OS10.)

    Thank you

    GeorgeB

    Hello George,.

    This option is currently not available in BlackBerry link.

    Although this feature is not supported, we appreciate your comments and will share this comment with the team produced.

    Let us know if you have any additional questions.

  • Software BlackBerry BB link do not backup via cable, wifi sync still works

    Hello a few months ago, I noticed my classic used BB connect via cable to the BB link. Yes, I tried other ports and other cables. Yes, he stays cool and yes I see classic windows Explorer if really the cable and port are working well.

    But the cable is required for backup of BB. Shame, I'm so hot on any other data PC returns with several internal & external readers.

    I don't remember if it was after a device OS updated. as I only need to back up once a month or more.

    I read the forum seen reloading BBLInk. did not work. I went to re - download link, but I see that my version is 1.2.3.56 and download day is 1.2.0.52 which seems backwards.

    All thoughts, I will try this version first?

    (why we are forced to update BB OS with bl * daily messages dy practically forcing us to be updated)

    with the general 7/10 s/o updates cause more problems than they solve - if it ain't broke, don't fix it.

    SOLUTION - BOOM. (Problem when connected via the LINK says BB cable still disconnected)

    I tried to install on a different pc with nothing doesn't so I thought to be a thing of the phone.

    parameters--> storage and access--> access USB--> EXTINCTION mass storage mode

    (I thought by activating this option it permits mass storage at the same time as connected back to the top because my Bold9900 did not allow this simulateously).

    PLUGGED in DEVICE NEW [even if when I installed the last link it also installed mix & drivers] WHEN I PLUGGED in, the UNIT has GIVES ME OPTION INSTALL the DRIVERS. MASS STORAGE; SD ACCESS; IGNORE.

    Select the DRIVER INTALL

    Drivers have been installed from the device to the PC, a new icon in the systray, click on the drivers have been installed, but first item says "DEVICE DISCONNECTED", so when pilots I finished DEVICE UNPLUGGED AND re PLUGGED & BBLINK BOOM now says device has been plugged in.

    resolved, return to fact & done.

  • BlackBerry software Blackberry download link

    Not able to download the link Blackbery.

    Spin Win 8 on a 64 bit system

    Whenever I have start downloading, nearly complete, the computer tells me it needs to restart and then goes into a circular series o, f computer needs to reboot, then please wait while updates are installed, then returns to the computer needs to restart to infinity.  Cost me $88 to get the problem resolved, but tried again tonight with the same result.  Would like some advice/help please.

    I ended up giving the computer to an IT professionals who found a driver corrupted in Win 8. The pilot was affecting the computer that was impossible to perform the download of BBL.

  • Software BlackBerry BB link do not recognize my Z10

    Looking at all the topics here cela seams as a systemic problem with link and BB. My Z10 is not recognized by BB bond more. It says connected but cannot communicate? It worked well once. Ive tried everything I can or are able to.  Ive uninstalled link even once or twice, using the uninstall program recommended here, configured to recognize windows and activated Iink on my cell.   Ive checked my settings, but I could easily be missing something. I have a Z10 STL100-3 10.2.3062.  Help please!

    I removed the battery and that seams to have done so. Thank you

  • Link to Blackberry blackBerry Z10 causing problems for my Z10

    I swiped my phone security three times in the last 2 days to resolve a problem with texting. I've updated my software via wifi and not link to Blackberry. He has worked to solve the problem, but then the first two times the problem reappeared after restoring a backup. The last time that I restored it manually all I could but lost password and apps which I am fine with. I hesitate to use Blackberry link again as the last update I did the link seems to trigger this problem? Does anyone have any suggestions? My Blackberry has never really been what I would call stable.

    All thoughts of my link problem.

    I recommend that the updates made on the wifi. Don't do not updated the link unless there was a problem with udpate wifi.

    Your carrier will send specific carriers updates which can solve problems like this after an update.

    I have a Q10 I'm synchronization by binding, mostly just to test it. I had no problems with it.

  • Software BlackBerry Blackberry Link will not install on Windows 8 (64-bit) portable

    Hello

    I try to install Blackberry Link on my laptop that is running Windows 8 (64-bit), but without success.

    On the Blackberry.com website I download the file "100_b075_multilanguage" (have tried both hit "run" and save it and then hit "run").

    After a context menu titled "Configuring installshield" that contains a progress bar (which does not progress) another contextual menu titled "Windows Installer" appears.

    The first line of this new pop-up says "Windows Installer V 5.0.9200 16384.

    The second line says ' msiexec/option [optional parameter] '.

    There is then a load of text showing install Options / Display Options but no way to select one of these options.

    Downstairs is an OK button and when I press this process stops and returns me to the windows of the laptop screen.

    Things I've tried without success: -.

    • Disable the antivirus
    • Change the User Account Control (UAC) to "never notify".
    • Restart the portable computer in "safe mode".
    • Reinstall Windows 8 for the built-in recovery partition

    Would appreciate any help / suggestions on how to solve this problem and get Blackberry installed link.

    Thank you, Dave.

    I had the same problem trying to install BlackBerry Desktop, and I Luckily (finally!) been able to remedy.

    Going around with rename the .exe to .zip and unzip it into a folder somewhere.
    Open that folder, and then edit the file "Setup.ini" by following the instructions posted by user "iramjm24" in this topic: http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/PROBLEM-WITH-DESKTOP-SOFTWARE-WINDOWS...

  • Software BlackBerry synchronize photos and videos of Q10 on the imac iphoto

    How can I synchronize photos of Q10 on my iMac iPhoto? does not always through blackberry link despite the option in the drop down under pictures on link to blackberry, have tried several times with a couple of different phones and computers... it allows to work perfectly with BB7.

    Yes BB link perhaps the question, some users have the same problems with Yosemite since it is so new.

    Maverick same users have the issue, but other users Maverick are not.

    Presumably Apple doesn't make it easy either, but I don't think that's the case, that it is not in their interest to do so because they want you to be happy with your Mac, however there may be no rush also to correct the incompatibility is.

    If there is that a problem with compatibility with Mac BlackBerry BB links will correct it ultimately the question millions $ is then.

    However, someone may find a workaround. You can transfer your data with BB Manager of devices found in the sidebar in the Finder, when your phone is connected via USB. It should be 2 lists, be patient, they are slow to appear, sometimes, once both seem to go forward, if only one is wait 3 minutes for the other one, if it seems not to use one that's here.

    This is how I transfer data to my Mac with the Mavericks, I haven't installed the BB link and it will never install on my Mac.

  • Help blackBerry software Blackberry link = blank screen

    What should I see?  All I have is a blank page when I click the icon 'help '.

    I use version 1.0.0.76 BBLink;  I'm on a Windows 7 PC, all date etc. removed Java and reloaded - tests, OK.

    Anyone?  Thanks, Jim

    HI, VF. I don't see this file in the directory at all and a search = nothing found... Yes I use Chrome. RIM is in my programs (x 86) folder and I see all the installed LINK stuff, but the help file you mention isn't here. Or BlackBerryLink.HTML (not in the programs, or programs (x 86)

    Tried to run the BlackberryLink.Helper.exe file, but it won't work, even as an administrator. I'm feeling yet another 'remove program' and re - download?

    Just tried to 'fix' download and received error Java 1723, DLL failed to load, contact your provider. ARGH! So it seems to be a Java problem, I'll try to fix this error, if I can.

    Completely removed from Java, did a restart, is a download/repair for BBLink and the same rickety error code. Maybe it's a thing of Windows Installer?  Argh x 2.

    «RimUsbDriverNT.0D7232B6_7904_4970_8B22 to repair...» "whatever that means.

    I saw your post about the same here error report: http://supportforums.blackberry.com/t5/BlackBerry-Link/Link-problem-installing/td-p/2134673/page/2

    I'm going to my service provider. Spent too much time on this annoying problem, thank you very much, Jim

    3 hours later: FIXED IT.

    a 1723 MS forum solution:

    Unregister Windows Installer and then reregister Windows Installer. To do this, follow these steps:

    1. in the menu 'Start', click on ' execute:.»

    2. in the "Open" box, type "msiexec /unreg", and then press ENTER.

    3. in the menu 'Start', click 'run '.

    4. in the "Open" box, type "msiexec/regserver", and then press ENTER.

Maybe you are looking for