system for small viruses win31/ca recovery

Small win31/ca virus went right by Norton. I did all the processes that the Windows 7 Action Center has proposed without success. My system always gives me black and blue screens. I decided to restore from disk recorvery.

Is this a good strategy? This get rid of the virus? After that I make recovery discs, I intend to go to the Windows Action Center and do a restore from a backup. Who will get my files back, including Norton program? I received my system in 09/2012 and Norton was preinstalled and none of the drives or key came with it. My other software will be restored with the backup? I did save a few days before I got the virus and if the backup restores everyting it would be just like I want.

Any suggestions?

Recovery discs will scan the virus. They will also reinstall Norton and all the other programs that was installed on the machine. Exception is 60 days trial MS Office is not reinstalled.

Tags: HP Desktops

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