system is locking up intermitantly following an installation of automatic update. Lost all system restore points, System Restore has been disabled, not by the user. __

I ran 'avg' antivirus... scan found nothing.
Ran "Malewarebytes' scan... nothing found.
Talked to my instructor I.T., symptoms did look at the RAM, hard drive.
Computer is under warranty for the hardware.  Taken to the place where I bought the computer.  The technicians he ran many tests of diag all returned material is functioning 100% other than the floppy drive.  (computer does not have one)  Tech "gut" is the operating system.  Advise the reformatting of the hardrive, re - install OS.  I don't have my installation disc.  It was damaged earlier.  How can I solve this?
Name of the operating system Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
Manufacturer of operating system Microsoft Corporation
Name of the PORTABLE system
The IBM system manufacturer
266844U system model
System Type X 86-based PC
Processor x 86 Family 6 Model 13 Stepping 8 GenuineIntel ~ 1862 Mhz
1YET65WW IBM BIOS Version/Date (1.29), 21/08/2006
SMBIOS Version 2.33
Windows C:\WINDOWS directory
System directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
The local United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413 - 2111).
LAPTOP\Owner user name
Eastern Daylight Time zone
Total physical memory 1 024,00 MB
Available physical memory 363,66 MB
Total virtual memory 2.00 GB
Available virtual memory 1.96 GB
Swap file space 2.40 GB
Paging file C:\pagefile.sys

ezhill,
If your system was purchased with XP already installed on the manufacturer should be able to provide the replacement recovery media.  If you bought XP in a retail store, then you can check out the article for more information on filtering of spare: http://support.microsoft.com/kb/326246

Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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