System tray CP1025nw HP LaserJet has stopped working

I bought this printer about a month ago and a week ago I started having error

"HPCP1020SM.exe (64-bit) has stopped working." then click on close and then

"HP system status bar stopped working." appears click Close. the printer will always print but these mistakes continue to flock to the top whenever I print.  I called HP support, but they have no idea.  Thank you for anyone who can help.

Hi leutzu_mik,

Follow the steps below to uninstall and reinstall the printer. If you are unable to get the printer installed on this computer to try to install on another computer and let me know if you encounter the same problems?

1. open Control Panel

2. click on uninstall a program

3 uninstall the Laserjet CP1025 in the list

4 restart your computer

5. download and install the latest version of Adobe flash player

http://www.Adobe.com/support/flashplayer/downloads.html

6 download the basic driver, and then reinstall the printer.

HP LaserJet Basic driver

Tags: HP Printers

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