T2500 - error message "on Hold for the book'

Hey there

I have a T2500 Grand Format printer, when I COPY the use A1 mode and have the right paper roll selected, work is coming with the error 'On Hold for the book' in the work queue and I must Force print to print it.

In the machine settings > Setup > job management > paper Mismatch Action > I configured in "Impression anyway.

So if there is no incompatibility of paper the machine should just print the work anyway without asking for confirmation.

Any help with this really appreciated

Thanks Mike appreciate your info on that, I'll give that a try.

James

Tags: HP Printers

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