T500 in edition of Windows 7 fingerprint reader

Similar Questions

• Windows 8 fingerprint reader no longer works (need to Flash the BIOS to fix)

  I have a DV6-7014nr bought around September of 2012.  I have upgraded to WIndows 8 when it first came out.  I had no problem with the reader of fingerprints on Windows 7, but do not use for a long time.

  As the subject says.  I can run it for a few weeks (on Windows 8), and the fingerprint reader stops working.  None of the biometric devices are listed in the Device Manager.  If I try to load the driver, it does nothing, as if the player is simply not there the responsibility of the driver closes just (with no message).

  Peripheral Biometirc in the Panel control says there is no biometric device found and simplepass opens without the fingerprint reader recognized.

  The only thing that solves this is my BIOS which comes Insyde to re-flashing. It is noted in the setup of the BIOS relating to biometric devices.  I have just discovred that BIOS update solves a problem because there was an update that I applied.  Have to reapply the update of the BIOS to fix this seems excessive to us.

  Added March 29, 2013:

  I just re-applied the BIOS two days ago and already the figerprint teader plug working again.  I tried a hard reset (because I saw that as a solution previously, and it is easier and faster to re-flashing the BIOS).  Who has shut down, remove the battery, now the power for 30 seconds button, boot the system without the battery.  He has not fixed the problem and I can't even understand why the fingerprint reader keeps disabling.  A re-BIOS flash solves the problem, it seems that the problem must be with the BIOS software.  Oh I also had turned off the "Allow windows to turn off the device to save power" for the biometric device before he went kaput.  It doesn't stop of is suckier.

  There must be a better way.

  Thank you

  Hello cjwh888,

  Try to restore your BIOS then use Recovery Manager to restore your software and drivers.

  Please let me know if it helps.

  Good luck!

• problems after windows update fingerprint reader

  After installing the recent updates to XP (I think that service pk 3) my Microsoft Fingerprint Reader is no longer works.i done a system restore to get it working again, but now I need the help of updates

  Hi MzHell,

  First of all I suggest you to update the fingerprint reader software and then update windows and check if that helps. (Create a system restore point before trying this step)
  You can also check the updates have been installed when you made an update of windows. After the same return so we can help you better.

  Follow these steps to see the Windows updates are installed on your computer.

  1. open Windows Update by clicking the Start button. In the search box, type Update, and then in the list of results, click Windows Update.
  2. in the left pane, click view update history.

  For more information visit http://windows.microsoft.com/en-US/windows7/See-which-Windows-updates-are-installed
   
  You can create a system restore point, to be on the safer side and then try to install an update at a time. Now check the update is causing this issue and post back the same.
   
  To create a restore point, follow these steps:

  1. open system by clicking the Start button, right-click computer, click Properties.
  2. in the left pane, click system protection. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  3. click on the tab System Protection and then click on create.
  4. in the System Protection dialog box, type a description, and then click on create.

  For more information visit http://windows.microsoft.com/en-US/windows7/Create-a-restore-point
   
  Articles on Microsoft Fingerprint Reader
  http://support.Microsoft.com/default.aspx/fingerprint
   
  Center of the fingerprint reader solutions
  http://support.Microsoft.com/GP/cp_fingerprintreader_master#TAB0
   
  Overview of Windows XP Service Pack 3
  http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=68c48dad-BC34-40be-8d85-6bb4f56f5110#Filelist
   
  Windows XP Service Pack 3 - file to Image CD ISO-9660
  http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2fcde6ce-b5fb-4488-8c50-fe22559d164e
   
  Hope this information is useful.
   
  Umesh P - Microsoft Support

• T61 with Windows 7: Fingerprint reader does not

  I downloaded and installed the software of fingerprint reader for my (7659-D22) T61 with Windows 7. On the login screen, I see the option "Scan your finger", but none of my fingerprints is recognized, so I log in with my password.

  In Windows, I get the popup of fingerprint by inviting me to register fingerprints. Three are presented as registrants already (carry on the WinXP form, no doubt), everything else I had tried without success to the login screen. I tried registering additional prints, but the scans are not at all.

  How can I solve this problem?

  Just delete the previous fingerprint data and registration seem to have solved the problem.

• Windows 10 fingerprint reader problem

  After the new installation of windows 10 I can't use my fingerprint reader

  I got this message: the fingerprint reader is not connected, connect the drive to

  Another problem, I can't find this driver:

  ACPI\SMO8810\1

  I have dell vostro 3560 i7

  Thanks saar

  To the download page, you have Win10 64-bit with driver
  http://www.Dell.com/support/home/us/en/19/product-support/product/Vostro-3560/drivers/advanced
  The Security section
  Validity fingerprint sensor driver

  and the RFP application | ST
  www.Dell.com/.../drivers

• HP Envy 15 C8P48AV laptop: HP fingerprint reader passes Simple, allowing to work on Windows 10

  Fingerprint reader simple Pass stopped working. I used to be greeted by a flashing LED drive. That no nonger can't. Suggestions for the restoration of the features, please.

  HI @vdolcourt,

  Thank you for your query.

  I seized you fingerprint reader was working fine but suddenly stopped.

  You did it all change hardware or software because he worked? You did all your Windows updates?

  You have the last validity sensor driver installed. The HP Support Assistant can help you in this process.  Here is a link for HP Notebook PCs - troubleshooting a (Windows 8) fingerprint reader. The steps should be the same for Windows 10.    Have you tried uninstalling and reinstalling the driver?

  Looking forward to your update.

• Pavilion dv6: fingerprint reader not working after update to Windows 10

  Hello

  Recently, after the update to Windows 10 fingerprint reader works just on my Pavilion dv6. I tried other methods I found on the forum, and I'm looking for a driver get the fingerprinter reader to work. I tried to download HP SimplePass (which has been removed from my PC by updating the operating system) in the hope he would get my fingerprint reader to work, but no luck.  I also looked in the settings (in Device Manager) for biomeric devices, and I found a driver with an exclamation point, indicating it wouldn't work. So, right now, I need a solution to get my to work on a fingerprint reader.

  Thank you

  Nathalie

  Hello @Nikil1503,

  I don't know that if you follow exactly the documents there will be no problems. It will be a good learning experience!

  After the return to let me and the community to know how it goes.

  You're welcome, have a great day!

• Fingerprint reader not connected

  I have a HP ENVY laptop dv6t-7200 CTO Quad Edition.  I recently had a complete system failure and had to reinstall Windows 8.1 operating system.  Naturally, I lost most of my programs (I reinstalled it).  However, I can't get mt fingerprint reader to work.  I have re-installed the software SimplePass and divers.  I tried a hard reset and reinstalled the current validity sensor unit.  I still can't seem to get the fingerprint reader to come alive.  Someone there you have any suggestions?

  Hello

  Please find the link given below might help you solve your problem.

  A (Windows 8) fingerprint reader troubleshooting

• Validity Sensor does not not in dv7t - 6 c 00 CTO Quad Edition using Windows 8.1 Pro 64-Bit

  Hello

  I have a Pavilion dv7 (dv7t - 6 c 00) CTO Quad Edition (product # A1L77AV) I can't get the validity fingerprint sensor to work after installing Windows 8.1 Pro 64-Bit from scratch.

  Windows 8 drivers that are available for this model do not seem to work. Other drivers Windows 8.1 available in the HP site do not seem to work either.

  The unit shows in the management of the computer as a work, I guess by using a Microsoft Driver. The Unit presents itself as "validity sensors (WBF) (PID = 0018)' in the biometric devices topic."

  Any help will be appreciated.

  Thank you

  Hello SauveDuro, welcome to the Forums of HP.

  I see you are trying to install the drivers for the fingerprint reader on the laptop for Windows 8.1, you've seen questions get this working.

  Unfortunately, HP does not drivers for Windows 8.1 for your laptop.

  The most I can recommend in this case, check the manufacture of each component for Windows 8.1-compatible drivers.  Here's a link of validity, you may be able to get drivers that work for him: http://www.validityinc.com/software/hp/wbf.php.

  This can also help you to: Troubleshooting a (Windows 8) fingerprint reader.

  Sorry for the inconvenience that this may cause. I hope that something can help you.
  Thanks for posting on the HP Forums.

• HP envy 15: fingerprint reader stopped working

  F-Reader has suddenly stopped working.

  Please guide.

  Kind regards

  Dieudonné

  Hello @tousif18,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

  I read your post about the fingerprint reader and wanted to help you!

  For starters, can you provide me with the product number of the laptop?  Here is a link that you can use that will help you find your model and product number:
  How can I find my model number or product number?

  In the meantime, have you recently installed updates?  Have you tried to perform a System Restore, to define the notebook to its previous working state?  You can also try to review the following document and let me know how it goes:

  HP Notebook PC - a (Windows 8) fingerprint reader troubleshooting

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Envy 15 j110tx: fingerprint reader returns not authorized

  I'm a 15 j110tx laptop, which came with the Simple software to HP installed. It worked perfectly with Windows 8.1 but since that I've updated to windows 10, the scanner would not fingerprinted saying "Authorization failed, please try again". I removed my previous ID, fingerprints and information in the program and set up scratch altogther. But still face the same question. I updated the driver for the biometric scanner of HP Support page for my laptop. I also tried to set up the fingerprint with MIcrosoft Hello, but I had no luck because the option of fingerprints show up in the connection options. The text box passes SImple HP appears on the page of connection, but as noted above he returns this authorization failed. Maybe I'm missing a driver that I need to update?

  Hi there @Kj1594,

  Thank you for visiting the Forums HP's Support and welcome! I read your message on the HP Support Forums and to see that you have problems with your laptop of HP ENVY 15-j110tx. You mentioned that you have a problem with the fingerprint reader. I'd be happy to help you.

  Here is a document called Troubleshooting a (Windows 8) fingerprint reader.  Although it doesn't say Windows 8, it still work for Windows 10.

  Have you tried a Hard Reset?

  Have you tried to uninstall the drivers? Please follow these steps:

  • Please do NOT delete the driver from the Device Manager, uninstall the driver.
  • Reboot (restart) the computer and connect
  • Make sure your sign-Options set correctly in the laptop settings

  Have you tried to uninstall the HP SimplePass completely? If this isn't the case, please try to uninstall the HP SimplePass entirely, and then repeat the steps above in Device Manager.

  Please follow the provided troubleshooting steps and let me know how.

  Thank you!

• HP ENVY 17 Notebook PC TS: Fingerprint Reader driver issues

  Before I upgraded to WIndows 10 my fingerprint reader work properly.  I used it to connect to the laptop.  After the 10 Windows, upgrade and update of my first Norton 360 to a compatible version of windows 10 I got an error in for the fingerprint reader device manager.  I uninstalled the driver (Device Manager said that the registry entries have been corrupted).  After four hours of trying to find the right driver on the HP site, I was able to install validity sensor Driver version 4.4.232.0 dated dated 18/08/12, which recognizes the device.  However, it now under the tab ' events/information"error message:"USB\VID_138A & PID_0050\2012482178ab device still requires the installation."

  The fingerprint reader is completely ineffective: no lights at startup.

  I'd appreciate any help anyone could offer to solve this problem.  The fingerprint reader is a nice feature.

  Thank you

  Bill

  Hello @Bill38,

  Thanks for the quick response!

  Have you tried to find the drivers for you fingerprint reader, using the link above?  You can also use Windows Updateto search for the drivers that are compatible with Windows 10.

  If you have problems to install the drivers, you can use the tool on the following site:

  Open the Windows Update troubleshooting tool

  Please consult the following document as well and let me know if this can help:

  HP Notebook PC - a (Windows 8) fingerprint reader troubleshooting

  I hope this helps.

  Kind regards!

• Fingerprint reader in my laptop HP Envy 15-j063 cl suddenly stopped working

  In my HP Envy 15 laptop fingerprint reader - cl j063 suddenly stopped working after 3 months of good work in Windows 8 operating system.

  I have tried all troubleshooting list Troubleshooting a (Windows 8) fingerprint reader

  but it does not help.

  I have updated the driver from the HP website and also using Recovery Manager, reinstalled SimplePass using Recovery Manager, update the BIOS...

  My first step was was restore system to a previous date (when the fingerprint reader worked correctly). It did not help.

  There is no list of"biometric devices" in Device Manager.

  There is no unknown device in Device Manager.

  Said control panel ' there is not connected to this computer... fingerprint readers '.»

  But it WAS and worked correctly for several months!

  Please help me solve this problem!

  I wonder if it is software problem or hardware problem...

  Hi SergeyPov,

  I see that you are having problems with your fingerprint reader on your laptop. I'd love to help you.

  You mentioned that you also updated the BIOS. After doing that you did that the fingerprint reader is always enabled in the BIOS?

  Another option would be to possibly check the connections related to the fingerprint reader. It may have a bad contact, or it is also possible that the Board is defective. See the link below that can help checking the connection.

  HP ENVY 15 Notebook PC and HP ENVY TouchSmart PC - Maintenance and Service Guide 15 laptop

  If you are still experiencing a problem, see the following link to download the driver and software from the OEM, but also take note of the limitations to functionality.
  Windows 7, 8 and 8.1 software WBF for validity sensors

  Also, here is the support page for the laptop that also has links to the drivers and other manuals.

  HP ENVY TouchSmart drivers for PC laptop 15-j063cl

  If after all this, you still have problems, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Let me know if this helped.

  Kind regards

• HP Envy dv6 7323 CL: my fingerprint reader does not work

  My fingerprint reader has stopped working.  It is a validity sensors (WBF) (PID = 0018). It worked once I updated to Windows 10 but has stopped now. I opened the Device Manager, the device was hidden, and when I tried to update the drivers of the update of the driver indicates that all the drivers are current, this is checked when I open the 'Détails' tab and go to the section selected user driver installed (). I then checked the "General tab" which had the following message now, "this hardware device is not connected to the computer. (Code 45); To resolve this problem, reconnect this hardware device to the computer. "Then I checked under"location information"that are listed as port #0003. Hub_ #0001. Additinally, verifying the Universal Serial Bus controllers it lists a device with the following message, "unknown USB Device (device descriptor request Failed)."  Under details, I noticed the following: location information is port #0003. Hub_ #0001. The problem code is 0000002B. On the tab "Général" is the message "Windows has stopped this device because it has reported problems. (Code 43) »

  Hello @Skipnielsen,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I read your post on the fingerprint reader and wanted to help you!

  Try uninstalling the driver and let the search system for a compatible driver.  If you still have problems, try to review the following document and let me know if this can help:

  HP Notebook PC - a (Windows 8) fingerprint reader troubleshooting

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• HP dv6 Notebook PC ENVY: fingerprint reader

  Product number: E3Z70EA #ABV

  I did a complete reinstall of Windows 10 and all drivers are installed. I find the biometric Driver for Validity Sensor in the driver manager.

  Please note that this is a clean installation and not an upgrade.

  Whenever I try to configure the fingerprint using Windows Hello I get an error.

  Click on setup under Print Fringer > success

  Click Start > success

  Enter the Pin code > success

  Scan of my finger on the finger print scanner > error: Sorry, something went wrong close Windows Hello, and then try again to go through the installation program.

  I tried the above steps many times and always face the same problem.

  Valid Driver Version: 4.4.234.0

  Hi @VishalPinto,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question on your HP ENVY laptop dv6-7350se and have them with software for Windows 10 fingerprint reader. Here is a download for the reader of fingerprints for Windows 10. This download sp71729.exe should work for you. I would like to uninstall the version you have and reinstall this version.

  You may need to check that the Simplepass is enable biometric support .

  Please let me know how it goes.

  Thank you.