Windows 10 fingerprint reader problem

Similar Questions

• problems after windows update fingerprint reader

  After installing the recent updates to XP (I think that service pk 3) my Microsoft Fingerprint Reader is no longer works.i done a system restore to get it working again, but now I need the help of updates

  Hi MzHell,

  First of all I suggest you to update the fingerprint reader software and then update windows and check if that helps. (Create a system restore point before trying this step)
  You can also check the updates have been installed when you made an update of windows. After the same return so we can help you better.

  Follow these steps to see the Windows updates are installed on your computer.

  1. open Windows Update by clicking the Start button. In the search box, type Update, and then in the list of results, click Windows Update.
  2. in the left pane, click view update history.

  For more information visit http://windows.microsoft.com/en-US/windows7/See-which-Windows-updates-are-installed
   
  You can create a system restore point, to be on the safer side and then try to install an update at a time. Now check the update is causing this issue and post back the same.
   
  To create a restore point, follow these steps:

  1. open system by clicking the Start button, right-click computer, click Properties.
  2. in the left pane, click system protection. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  3. click on the tab System Protection and then click on create.
  4. in the System Protection dialog box, type a description, and then click on create.

  For more information visit http://windows.microsoft.com/en-US/windows7/Create-a-restore-point
   
  Articles on Microsoft Fingerprint Reader
  http://support.Microsoft.com/default.aspx/fingerprint
   
  Center of the fingerprint reader solutions
  http://support.Microsoft.com/GP/cp_fingerprintreader_master#TAB0
   
  Overview of Windows XP Service Pack 3
  http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=68c48dad-BC34-40be-8d85-6bb4f56f5110#Filelist
   
  Windows XP Service Pack 3 - file to Image CD ISO-9660
  http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2fcde6ce-b5fb-4488-8c50-fe22559d164e
   
  Hope this information is useful.
   
  Umesh P - Microsoft Support

• Windows 8 fingerprint reader no longer works (need to Flash the BIOS to fix)

  I have a DV6-7014nr bought around September of 2012.  I have upgraded to WIndows 8 when it first came out.  I had no problem with the reader of fingerprints on Windows 7, but do not use for a long time.

  As the subject says.  I can run it for a few weeks (on Windows 8), and the fingerprint reader stops working.  None of the biometric devices are listed in the Device Manager.  If I try to load the driver, it does nothing, as if the player is simply not there the responsibility of the driver closes just (with no message).

  Peripheral Biometirc in the Panel control says there is no biometric device found and simplepass opens without the fingerprint reader recognized.

  The only thing that solves this is my BIOS which comes Insyde to re-flashing. It is noted in the setup of the BIOS relating to biometric devices.  I have just discovred that BIOS update solves a problem because there was an update that I applied.  Have to reapply the update of the BIOS to fix this seems excessive to us.

  Added March 29, 2013:

  I just re-applied the BIOS two days ago and already the figerprint teader plug working again.  I tried a hard reset (because I saw that as a solution previously, and it is easier and faster to re-flashing the BIOS).  Who has shut down, remove the battery, now the power for 30 seconds button, boot the system without the battery.  He has not fixed the problem and I can't even understand why the fingerprint reader keeps disabling.  A re-BIOS flash solves the problem, it seems that the problem must be with the BIOS software.  Oh I also had turned off the "Allow windows to turn off the device to save power" for the biometric device before he went kaput.  It doesn't stop of is suckier.

  There must be a better way.

  Thank you

  Hello cjwh888,

  Try to restore your BIOS then use Recovery Manager to restore your software and drivers.

  Please let me know if it helps.

  Good luck!

• HP Pavilion dv6 QJ916AAR: fingerprint reader problems

  Hello

  This is my first post so I apologize if it appears in the wrong place. I'll have a problem with the fingerprint reader and HP simple pass identity protection software that came with my Dv6-QJ916AAR. For some reason any all of a sudden since this morning it will not work. There is no light on the sensor, and it fails every time and movement. When I run the single pass software and go to the fingerprint section, it shows the fingerprint reader is not connected. Interestingly, when I go to Device Manager I see no biometric devices listed under there. I read on another thread that some options below biometic devices in Device Manager solves the problem.

  I already tried pass Simple uninstall/reinstall the Recovery Manager and also uninstalled and updated validity sensor but still no go.  Here are some other details:

  Laptop model: Dv6-QJ916AAR

  Operating system: Windows 7 Professional 64-bit

  I can't find any other information on how to solve it. Can anyone help?

  Thank you!

  Hi @elwerphaly,

• ProBook 450 G1 (core i5) fingerprint reader problem

  Hello

  My new Probook 450 G1 (core i5) fingerprint reader does not work in win7 64-bit. The problem is that there is a "Validity" software... "on the laptop DVD drivers and he said the fingerprint reader is not awailable or set up correctly but when I remove fingerprint driver digital original hp and let windows to find a driver to do this, the software"Validity. "... "works, but it crashes on stage"fingerprint enrollment ".

  The two drivers (hp and win7) seems fine in "Device Manager", but non of them seem to work with the software "Validity."... ", can someone tell me what is the problem?

  Do I have to use the software 'single pass' rather than the software "Validity."... » ?

  Problem solved!
  I installed "hp client security" and it solved the problem. There not even not need software "impression of validity Finder" and all you need is the finder print driver.
  PS. You must have Microsoft.net 4.5 or 4.5.1 installed before installing ' hp customer security.

• Pavilion DV6-6119wm fingerprint reader problems

  For about 2 years, my fingerprint reader did not. I'm looking to sell the laptop and worth almost double with the work fingerprint reader. I updated the BIOS, digital and HP SimplePass fingerprint reader driver. The drive appears in the biometric devices under Device Manager and says it's working properly. When I go to the control panel > biometric devices, it shows as unavailable validity sensor. Seriously, the only thing that I did not until now to get this thing working properly is completely replace the Board of fingerprinting, which I doubt is necessary because it appears in Device Manager. Does anyone have a solution to this problem? The sooner, the better! Thank you!

  Hello @tylernelson224,

  I read your post on how you're looking to restore functions to scan fingerprint on your laptop, and I'd be happy to help you in this case!

  In order to get your fingerprint in functional order reader, I recommended that you perform a backup and restore of your operating system. This can be done by following this document on the backup of files (Windows 7), and more to perform a recovery of the system HP (Windows 7). This should help get your system back to factory settings. If the problem persists, the fingerprint reader may be damaged.

  I hope this helps!

  Best regards

• T61 with Windows 7: Fingerprint reader does not

  I downloaded and installed the software of fingerprint reader for my (7659-D22) T61 with Windows 7. On the login screen, I see the option "Scan your finger", but none of my fingerprints is recognized, so I log in with my password.

  In Windows, I get the popup of fingerprint by inviting me to register fingerprints. Three are presented as registrants already (carry on the WinXP form, no doubt), everything else I had tried without success to the login screen. I tried registering additional prints, but the scans are not at all.

  How can I solve this problem?

  Just delete the previous fingerprint data and registration seem to have solved the problem.

• T500 in edition of Windows 7 fingerprint reader

  I recently installed Windows 7 x 64, everything was fine, except that when I disconnect / lock / watches the computer and I have try to log in using the fingerprint reader, I get the following error message: "this computer is locked. Only the connected user can unlock.

  But I am logged on (assuming that wasn't there one, after disconnection,...), administrator and user only.

  So to connect, I just enter the password and everything works, but in Vista, it worked without problem.

  When I start or restart the computer, I have no problems, the works of great fingerprint reader (in the bios and the part of Windows logon).

  Got most of the drivers through Thinkvantage System Update, but had to get the drivers of the fingerprint on the Lenovo site, released 10/22 version 3.3.0.56 (original and official version for Win7)

  Any solution to this?

  Thank you!

  Yes. You are right. The previous data fingerprint (XP or Vista) still exists in the sensor even after you format the HARD drive and instatll a new OS Win7. Then you'd better delete fingerprint sensor once from the BIOS > Security > Fingerprint > internal Reset data before installing a new OS fingerprints.

  I am fan of ThinkPad and Lenovo volunteer. FOR INFO.

• software of fingerprint reader problem

  Hello Yes.  I just bought this new Dell Latitude E 5440 with Windows 7 64 Bit Enterprise Edition is installed.  I downloaded most of the drivers successfully.  But could not find a compatible fingerprint reader software.  I have the drivers for it just not the software.  And the option to register my fingerprints in the windows user account page is not there.  All solutions?  Does anyone have a solution to this problem?  Thank you!

  If it is a new Dell laptop, what drivers were you install? they would already have been installed by Dell, and updates the driver would have been obtained from Dell support.

  You did the mistake of using windows update to install the recommended updates, that would have included drivers?

  Regarding the fingerprint reader, assuming that it is the Dell player, its software/drivers would have been installed by Dell

• Fingerprint reader problem

  Fingerprint reader has stopped working.  Tried to re-register fingerprints, got the window: software error of fingerprints, in which it says an internal error has occurred (rpnp2: No. - svr (00000000usserver)). Another similar message has added a code: 0xe7210005. I'm wasting my time trying to re - install the software? The device manager says that he works, and I've uninstalled and restarted to leave the sytem to find the device. The hardware is at fault? Do I need a new drive?

  Check if you have the two fingerprints of Thinkpad Lenovo Fingerprint Reader AND installed Reader and check that you have tried to use. I had the same problem and uninstalled the Lenovo one - I think they came as part of the first installation of ThinkVantage / System and then updates it updated / downloaded a new version and they are in conflict with eachother (or, rather, Windows tried to use one, while the other was one really to work with fingerprint reader).

• Satellite X 200-21dts: fingerprint reader problem

  Hello world

  I was hoping that you can help me solve my problem. Today I bought the new Satellite X 200 - 21dts, the registration of the user in Protector suite QL I get the message * ERROR of DIGITAL fingerprint SOFTWARE * ' an internal error has occurred (pt: tfmerr-1001). "
  Updated all drivers, resettled, but nothing helps. So, anyone know how to solve this problem, or maybe it's the hardware problem?
  Thank you

  My Tecra have same fingerprint reader and occurred error tfmerr-1081 about 6 months ago. someone help me please.

• HP DV7-7240us fingerprint reader problem

  8.1 Windows recognizes the fingerprint reader, but if I try to connect it says that error preventing use of your fingerprint credentials. I have all the updates to the BIOS, the fingerprint driver and HP simplepass. HP simplepass closes after that I scan my fingerprints. What should I do?

  I actually solved it by uninstalling the driver and the software, and then restart the computer. Then I reinstalled the driver and it worked!

• HP Pavilion dm4-1060us of fingerprint reader problem

  Hi, I've recently messed around with the path under system variables setting (computer Start > R.Click > properties > advanced system settings > Environment Variables) and now I can't connect using my fingerprint reader.  If someone could tell me the value of default path under System Variables I would be very happy.

  Thank you

  jschuster08

  I don't have the same model but a similar model serial DM4. The value of path I have are:

  %COMMONPROGRAMFILES%\Microsoft Shared Live;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;c:\Program files (x 86) \Common Files\Roxio Shared\DLLShared\; c:\Program Files (x 86) \Common Files\Roxio Shared\DLLShared\; c:\Program Files (x 86) \Common Files\Roxio Shared\12.0\DLLShared\; C:\Program Files (x 86) \Hewlett-Packard\HP SimplePass identity Protection\x64; C:\Program Files (x 86) \Hewlett-Packard\HP SimplePass identity Protection\

  If the problem persists, I suggest you just to do a system restore and restore the system at a time when it is working properly. See the following link for the procedure:

  http://support.HP.com/us-en/document/c00807369

• Satellite Pro A300-1NT - fingerprint reading problem

  After you have reinstalled the good old windows XP with Windows 7 recovery disk, my laptop starts, and he said "identification system fingerprint not alivailibile." Well I connect via password and go to the truesuite - administrator. I try del all fingerprint - error: failed to remove fingerprints.

  Well I'm going to settings-> delete-> DELETE fingerprints. fine. Theres only 1 - in the Windows 7 box. betai sketch hands shows nothing. I click on remove and click OK. If I open the box, he says even imprint.

  The problem is (I have managed to do it before, but I forgot)-how to remove this print so I can register again? the said registration which could not open the database! :|

  My 2 cents: I seriously don't remember how I did it before, but now I can't access Windows 7 anymore, so I can't delete it. Sorry, but I just forgot.

  Thanks for the help in another stupid question for me Cheers, KnE

  > good old windows XP with Windows 7 disk recovery
  I put t know what that means exactly, but WXP Fingerprint software, you can find HERE.

  Can test you it please?

• [w530] Fingerprint reader problems

  For some reason any my ringerprint player has stopped working. I have uninstalled and reinstalled the driver, software, and done pretty much everything I can find online.

  In Device Manager, it is usually, but sometimes doesn't. In Control Panel > biometric devices, it appears less frequently, usually only after I clicked "scan for material changes.

  Someone at - it suggestions? Could this be a hardware problem?

  Thank you

  Chris.

  Hey Chris... I had a similar problem with the reader of fingerprints on my W530 a month ago. He has stopped responding at times. the control on this LED flashing sometimes and sometimes it wouldn't. Drivers and software is up to date.

  I tried literally everything under the Sun to eliminate any software problem. Could not work.

  It turned out to be a hardware problem.

  Call Lenovo and sunglasses rest palm spare part. The entire Palm must be replaced if it is not too difficult a task.

  See you soon.

  -Dr. Pratik Panchal.