Taken glue helmet and screen light

I bought a sim free palm pre (not more!) per month or if there are handtec UK and now the sound intermittently does not work. its like the headphone jack is stuck I have seen is common, but when there is no sound the screen randomly turns as I pressed the release button. So I think it's a dubious link on the cursor because when I blow in the slider/headphone he arranges a little then it comes back, which is annoying because it drains my battery more quickly.

Any ideas?

PS I spoke to someone on the palm live chat and they said to run webos doctor, (I don't think its software tho) but I thought I'd try anyway when I entered the serial number it says its zero! Then I discovered theres another sticker under the sticker with the IMEI and serial numbers on the box that says it's a movistar phone. When I tried this serial number to download webos doctor he says for movistar and I don't want to use this it incase locks the phone to network :/

So im stuck on whether to try and get the fixed phone or see if there's an easy solution, but I just don't know what to do

Where are you located? You must contact Palm support to resolve this issue and to set up a repair on the device if necessary.

If you go to www.palm.comand select your country at the bottom of the page; the phone number for the region is provided to you on the support page.

Tags: HP Tablets

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