TCS, CUCM, EX90 recording solution

Similar Questions

• Recording solution plan to CVP 3.0

  Is there a CVP 3.0 with ASR call recording solution. There is no IPCC. We just need coversations Records with IVR (voice of your correspondent - rec of speech and IVR guests)

  If so, who should I contact for purchases?

  Thank you

  Philippe

  Hello

  CVP has not been explicitly tested with any recording device, so Cisco may not recommend explicitly a particular. However, RedBoxrecorders is one of the many IP voice recording devices that are known to work correctly with the AS5000. www.redboxrecorders.com.

• TCS, a protected record Conference PIN

  Hello community,

  I have a question about registration on TCS.
  In TCS web interface, if I'll begin a record to a CMR on telepresence Server/driver
  protected with PIN registration starts, but I can't the same Conference to provide the correct PIN of the Conference.

  pin_tcs.jpg

  

  tcs_pin_play.PNG

  

  What to check?

  Appreciate for your help.

  Hello

  As Patrick mentioned, could you provide that versions of the systems concerned in particular the CHT? Also how it's integrated into your call - CUCM or VCS control?

  I tested this with TCS version 6.2 and same result. PIN protected conferences cannot be registered at the launch of the recording of the CHT. Our deployment was THAT TCS is connected via SIP trunk on CUCM.

  On the Note of Cisco TelePresence Content Server Release 6.2 Release, this is a known limitation of CUCM SIP trunk. See Limitations and Restrictions - Pin protected calls and PIN protected recording playback does not work with trunk SIP CUCM.

  Kind regards

  Acevirgil

• How EX90 ver 4.1 TC register CUCM 7.1.5?

  Does anyone kno how EX90 ver 4.1 TC register CUCM 7.1.5?

  CUCM 7.1.5 version cannot be upgraded, you can play this patch? Orthe EX 90 can be upgraded to version 7.1.5 CUCM management.

  Is there a perfect solution?

  Thank you

  Hello Zhang,

  The native for Ex90 recording medium and many other points of video endpoints began with CUCM 8.6 and later versions. Then you can try to register but will not be a native SIP registration.

  You can try the steps below to check.

  1 create a SIP digest user and associate it with the third sip.

  2. Add endpoint third-party SIP device (advance).

  3. set the required field device pool, location, line (Partition & CSS), SIP profile, device security profile.

  If the above does not work, and if you are looking for just call aim you can navigate with the third SIP (BASIC).

  adittionaly check another thread related to your problem.

  https://supportforums.Cisco.com/thread/2083453

  Thank you

  Alok

• Problem with a SIP Trunk between VCS and CUCM

  Hello world

  I created a SIP Trunk between control VCS (X7.1) and a CUCM 8.6.

  I followed this Cisco_VCS_Cisco_Unified_Communications_Manager_Deployment_Guide_CUCM_6-1_7_8_and_X7 - 0.pdf deployment guide.

  The trunk is in place, but I have the following problem: I can ring since an EX90 recorded on the VCS for a registered on the CUCM 9951 but when I take the call, I have a busy signals (audio and video). When I on the EX90 9951 ring, I have the following message on VC: can not reach the contact.

  I have a 503 service unavailable status on the call history and "call rejected" on the event log.

  My transformation is OK and the call is sent to my neighbor CUCM zone

  You have an idea to solve this problem?

  Thanks for your help

  Best regards

  Bruno Z.

  Hello

  Yes, it's true! It seems at first glance a problem with codec negotiation when I see the reason 47 code.

  in any case set the region to G.711 trunk phone in case if you have different device pool and the trunk region and ip-phones.

  make G.711 end to end and test again.

  Thank you

  Alok

• Cisco EX90: Unable to see the presentation of the end

  Hi all

  We have currently enrolled in CUCM EX90.

  Question:

  Scenario of

  1 when the EX90 will launch to share the presentation, from the other side, they were able to see the presentation that we shared.

  but in the far endpoint if they will start to share the presentation we can see their presentation and this is the only time wherever they are able to see our shared presentation.

  Conclusion: before we able to share the presentation at the other end, firstly they must commit to share their presentation we before they can see our presentation.

  Already checked the NaturalPresenter but according to audit it is already built in the EX90.

  My question is why the presentation works after end first start sharing their screen for us. But if we will undertake the first, they can't see our split screen.

  Receive your answer. Thank you!

  It will depend on the version of the software you; "re running on the EX90.

  Before TC7.0 EX90 Admin Guide says that, for a call SIP and the 5170-5177 5070-5077 UDP ports are used to connect BFCP (channel of submission).  From TC7.0 onwards, the BFCP port and the active control prefer to use dynamically ports the RTP port range.

  If a firewall blocks these ports, channel of submission will not be established and the presentation can be sent in the channel video main, which is probably why it seems to work when you call a bridge.

  Note: It is strongly recommended that you upgrade your version of software on your EX90 to TC7.3.6 to address many security vulnerabilities in earlier software releases.

  Wayne
  --
  Remember the frequency responses and mark your question as answered as appropriate.

• TCS Web access 503 Server error

  Hello

  In fact, we install a TCS server to record a streaming of a SX-20, but when we tried to install the application we have trouble with domain and certificate on the server.

  We solved the field, but the certificate can´t work properly and think it's worth to open the aplication of the Internet explorer, the error when try to open the application is 503 service unavailable

  Anyone know this abut.

  Thank you

  Best regards

  Hey Saul,

  (Start > Administrative Tools > Internet Information services manager > application :) Pools)

  1. the identity of DefaultAppPool must be: "ApplicationPoolIdentity.

  

  2. make sure that you start the DefaultAppPool:

  

  3. then you will need to restart the: World Wide Web Publishing Service (IIS) (start > run > Services.msc)

  

  4 after that, to stop and restart all the Services of the TCS:

  

  This should solve the problem.

• VCS Express with CUCM 10

  Hello

  There is a lot of confusion on Express C/E & VCS C/E, if anyone can confirm my following queries:

  With VCS VCS & Express control every endpoint to register with VCS control (no participation required CUCM or VCS control can't integrate with CUCM)?

  With Highway Core & edge that every endpoint is record in CUCM & CUCM will record Expressway Core?

  For calls B2B & movi Jabber, that we must have Expressway Center/periphery, VCS control/Express IS NOT support jabber movi & called B2B?

  Software Express C/E & VCS C/E are the same, but the licenses are different?

  Our clients have obtained

  1 x control VCS licensed

  1 x Express VCS under license

  1 x ISDN gateway,

  1 x TP driver

  1 x TP management suit.

  Kind regards

  Francisco

  With VCS VCS & Express control every endpoint to register with VCS control (no participation required CUCM or VCS control can't integrate with CUCM)?

  Yes, no CUCM is required, endpoints can also enroll in the VCS-E or it could register SIP to VCS - C proxy endpoints. A parallel installation of VCS CUCM with a trunk should also work with todays versions.

  The VCS will be only support standards basis of endpoints SIP and H323, its main purpose

  a for video settings. You won't be able to use it to register, provision or use of Cisco IP phones with it.

  With Highway Core & edge that every endpoint is record in CUCM & CUCM will record Expressway Core?

  See the C & E highway as a single unit to the external communication. The registrations are transferred by proxy

  CUCM outside.

  But that also means, you can't register 3 party at the highway and even end points

  Cisco endpoints must support the installation of the fast track C & E.

  The highway also runs things like XMPP for Jabber.

  For calls B2B & movi Jabber, that we must have Expressway Center/periphery, VCS control/Express IS NOT support jabber movi & called B2B?

  The C & E Highway can also manipulate calls business2business or another sip trunks / h323, but this infrastructure requires the media license.

  B2B calls also works very well with the installation of VCS.

  If you are talking about how to provide Jabber accounts and video Jabber:

  There are video Jabber (which is implemented by TMS and VCS) and Jabber (i.e. led CUCM) there.

  If you are talking about outside calls that he can just be regarded as regular b2b external calls.

  then they be it work with VCS or motorways on the site of the end.

  Software Express C/E & VCS C/E are the same, but the licenses are different?

  It is correct. Licensing Expressway is more attractive for users CUCM, but you already have

  have SPRDD in place that should work in all cases well.

  With CUCM, you get licenses Expressway in any case. So according to the type of use, you.

  B2B, internal calls... you can add a configuration of fast track to Jabber and the stuff of office home and

  use the VCs to B2B and part 3 records.

• Problem alert text 8520 blackBerry Smartphones

  I upgraded my os yesterday v4.6 v5 but have a small problem that drives me crazy with respect to the text alert tone.

  I have selected the profiles edit profiles & then set up the tones for email, sms etc etc.

  Seems to work correctly because the alert tone selected times as it should be, BUT for some strange reason, when I get a text from my wife it will DING?

  I sent 3 text to my phone from my friends phones and they play same tone alert that was chosen by me, good news.

  If I send a text from my wifes phones, I get a DING and not what I chose?

  Little problem maybe, but BIG headache that I can tell you like it is very quiet not to mention not to be able to understand why or how to overcome.

  Any help would be great.

  After looking through the sought-after positions I've not found anything that could help me.

  Thank you

  Hello

  Place of the recording Solution? for positions that have solved your problem!

  Don't forget to click on the White Star of Kudos to thank the users who helped.

  Thank you

  Bifocals

• Multiway and audio only participating

  Control of VCS running 7.0.1

  South, VCS 7.0.1

  Codian MCU 4501 4.3 (2.18) running

  CUCM performer 7.1.5

  MX200/EX90 5.1.3 running

  I can call between my MX200s and EX90 multiway very well.   But if I try to bridge in a single audio call that connects via the SIP trunk to CUCM then I get a merger failed.  For example:

  I call endpoint IP on the MX200 CUCM

  Put this call on hold

  Call an EX90 and connect

  Fusion of success and it fails.

  I can't seem to get calls to merge

  If I log in the Codian and dial a number to the endpoint IP CUCM, EX90 and MX200 then I am able to make calls in a single multi-point conference.

  Multiway can't get a single audio call in?

  Kind regards

  CJ

  Hi CJ,

  Yes, you can take a participant on CUCM in a multi call.

  I don't think that we have such a limitation that said participating audio cannot join multi call. multiway sip you'll see sip method.

  what I found in this kind of scneario CUCM is tht just the uri multiway CUCM and since cucm is not routing of the field and he is unable to join the multi call.

  I see you run cucm 7.1. can you add a route to sip on CUCM for multiway and then uri domain road back on VCS sip trunk, should make the call to work.

  try it.

  thnx

  Alok

• Content Server Cisco telepresence - prompter

  Y at - it an option to use the server of content like a teleprompter.

  My customer has dial E164. Share the presentation of his camera and read the content/presentation.

  The content server must omit the presentation and record video. just like a teleprompter...

  Could implement us this without modification in MCU/endpoint, but only in the content server.

  If I understand correctly, you want to save the video only and not the presentation?

  You may disable video Duet on the TCS under the recording Configuration > Configuration call.  Create a new configuration of the call and assign it to the alias that you use, then whenever someone uses this alias special, it will just record their video and recording all content sent will not be captured by the TCS.

• How to clean an installation Vcenter 5.5 missed a second server vCenter linked mode

  Hello

  First of all, my situation:

  I managed to install the following services on a single box:

  vCenter Single Sign-On (Vcenter Single Sign-on to your first server vCenter Server)

  vSphere Web Client

  vCenter Inventory Service

  vCenter Server

  The first properly installed vCenter (SRMVC.test.local).

  I then ran the installation on the second vCenter server (SRMVCDR.test.local)

  vCenter Single Sign-On (vCenter Single Sign-on for an additional vCenter server with a new site)

  vSphere Web Client

  vCenter Inventory Service

  vCenter Server (linked modes) * impossible *.

  I came across a mistake by joining the vCenter linked mode.  I then tried to force who do not have, and installation cancelled.   I think I am facing this problem described in this KB:

  Connecting two servers vCenter fails with the error: error 28039.Setup cannot join vCenter Server group related modes (1026087)

  http://kb.vmware.com/selfservice/microsites/search.do?language=en_US & cmd = displayKC & externalId = 2006850

  Now, I see a series of problems with the virtual machine that may be the root cause.  When I open the Server Manager there is an error when I try to view the roles or features.   The error I see is:

  Unexpected error refreshing Server Manager: element not found (except for HRESULT:0 x 80070490)

  To make a long story short:

  I don't really want to solve the problem on the virtual machine.  I think there could be a problem with the template I've deployed this virtual machine from and I would just blow it way and the redeployment of a new model. The problem is that, in the previous installs, I had trouble to reinstall a second vCenter after a failure to install because different services have already been registered with the first SSO server.

  My question:

  How to completely clean all the necessary components on the first server vCenter after a failed install a second server vCenter mode related?  I think that the second server is not only with its own UNIQUE authentication server, but also with the first server in the SSO site located on SRMVC.test.local.  I want to blow any trace of it so that the environment is pristine and so that I can use the same name of the second vcenter (VCSRMDR.test.local) when I reinstall.

  If the second vcenter also has its own SSO installed on the same machine and the second SSO has been installed in multisite mode (should be Yes, because the main goal is to related modes), you need a clean to the top of the first SSO vmdrd.

  VMware support specific utility to get this done, please file a case for support.

  Installing vCenter isn't going to be a problem, each installation has a user ID application created with the date of installation, this ID and certificate (which should be unique for a new installation, disable ssl programdata folders if re - install) are used to record vcenter to OSP.

  So the old entries will not be a problem for the other components.

  ever since the webclient service, you can remove users from the application:

  Log webclient with [email protected] the first web client.

  Under setting up users and groups, under the users Application tab, you can see all the application registered users.

  To identify that one to remove

  for vcenter, check the file C:\Program Files\VMware\Infrastructure\VirtualCenter Server\ssoregtool\vssso.properties.

  Once you know the job vcenter ID, you can delete the ID of the other.

  Ditto for the inventory service, the inventory service ID can be found in C:\Program Files\VMware\Infrastructure\Inventory Service\conf\sso.ini

  For webclient files is C:\Program Files\VMware\Infrastructure\vSphereWebClient\SsoRegTool\sso_conf\solution.ini

  vCenter and webclient has a user record solution with sso, which must be removed from the command line. This is the KB for this: 2033238

  again, you can use the above mentioned files to identify the one to delete.

• Can EX60 and EX90 work individually without cucm records

  Hi dear,

  We have a customer need to install EX60 and EX90 without CUCM endpoints.

  : Is my questions really possible to use EX60 and EX90 work individually without CUCM or other registration centralized unit?

  Yes it is possible, the appropriate solution is to have recorded them CUCM or VCS, but you can use them as a standalone endpoint without being registered to a call control server.  See the link in my first reply to an exchange of views on how to set it up as a stand-alone end point.

• is it possible, end point of video recorded in CUCM call standalon SX10 via SIP Trunk?

  Dear all,

  Need help :)

  1.

  is it possible, end point of video recorded in CUCM call standalon SX10 via SIP Trunk?

  my customers will not buy TP - lic :)

  Topology:

  8900 (jabber) - CUCM-(SIP) - SX10

  2.

  Customer, have MCU machine.

  If not possible. is it possible, meeting point of MCU use?

  Topology:

  8900 (jabber) - CUCM - MCU - SX10

  1. Yes, but it is not that simple and straightforward that the SX10 can be reached by calling is the public IP address and CUCM does not support the IP address numbering is not a SIP address format...

  2. Yes, using the MCU would be much simpler, easier and, in my opinion, a better solution to be implemented. Here is an example of how a stand-alone SX10 could dial the IP address of the MCU standard automatic.

  You can also assign a SIP URI address to the meeting point which the SX10 can connect to.

  /Jens

  Please note the answers and score the questions as "answered" as appropriate.

• TCS recorded video playback using video endpoint

  Hello

  I've deployed a Telepresence from Cisco Content Server (TCS 5.3) and met with problem regarding on how to play videos recorded by video endpoint.

  Under modify records, I don't see an option or the option 'Make check-in available for play on the endpoints '.

  Referring on the Administrator's guide TCS it is said that "If this box is not on the page of registration of amendment, a site Content Server Manager has not configured the prefixes necessary to an alias of reading E.164 and H.323 reading ID to communicate with a site manager for more information. What does that mean?

  And where I can configure the reading reading alias/H323 ID?

  The TCS is registered as SIP and H323 (E.164) on the control of VCS.

  Recorded content have been updated with the recording of "publish".

  Thank you very much for the help.

  Best regards

  Acevirgil

  You must do the following:

  Key 'Premium résolution' option must be installed.

  Record configuration, see the Site settings, such as 'Bridge', not 'Terminal '.

  

  Enter the prefixes to use for recording, and also for playback, it may not be the same.

  Note that prefix of reading options will be unavailable unless the resolution option key Premium is installed.

  Also note the playback using the SIP is not supported at this stage.

  /Jens

  Please rate the answers and question 'Answered' mark as appropriate.