Tecra A11 - 11: BSOD when plugging in USB devices

Help. We have several laptop Tecra A11 - 11 to different schools * ALL * with the same problems.

When the laptop is up and running if a USB device is plugged into one of the USB ports the laptop flashes a very quick BSOD and dies. What is more remarkable with interactive whiteboard USB connection. If that is connected when the laptop is turned on the swift BSOD happens 9 out of 10 times.

Laptops are downgraded to XP Pro using the Toshiba DVD downgrade. They run on a Server 2003 domain.

I have updated the BIOS twice now on each of them for the latest BIOS. Also updated the graphics driver supporting the Toshiba last request. No difference. I was told last week she was refitted and I would soon hear. I called today a week later and wsa said she had not yet been raised.

We bought these thinking they were large laptops with a lot of future proofing not much good if they are not fit for purpose. Children are missing out on an education smoothly through these problems that Toshiba do not treat.

In addition to this when a non admin user screen resolution of trhe grave at 800 x 600. With the help of a utility shortcut Toshiba Zoom view (Fn + SPACEBAR) you can switch this back as an interim solution, but it is still pending as a flaw.

Any help is greatly appreciated. Many teachers and many children you will be grateful too.

Hello

It's a little difficult to say what are the causes of BSOD.

> I have updated the BIOS twice now on each of them for the latest BIOS. Also updated the graphics driver supporting the Toshiba last request.

Have you tried a utility chipset?

http://EU.computers.Toshiba-Europe.com/innovation/download_drivers_bios.jsp

Find your model and install

Tags: Toshiba

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