Tecra M5 - Fingerprint software does not recognize the drive

I have instaled new Windows 7 32 bit on my Tecra M5 - 12Z and I installed devices drivers provided by Toshiba. All devices were recognized even properly fingerprint reader, but the fingerprint software (Protector Suite QL) says that can't find the fingerprint reader.
I tried with the driver for Windows Vista with the same result.

What can I do? Thank you

Hello

I m not a Tecra owner, but you should try to reinstall the finger printer reader driver and software. It s worth a try! ;)

Also check that the latest version of the BIOS is installed. You can download it on the Toshiba page:
http://EU.computers.Toshiba-Europe.com

Good luck! :)

Tags: Toshiba

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