Tecra R850-1EP: cannot use fingerprint on logon Windows 8.1

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• Tecra R850-1EP - reinstallation of Windows 7 64 bit

  Hello

  I try to reinstall win 7 pro with a DVD 32/64-bit and instead to get a 64-bit edition
  A 32-bit edition is always translated by.
  He changed the hard drive for an ssd

  My Pc is a Tecra R850-1EP

  Tanks in advance

  According to specification for laptop, Tecra laptop shipped with Windows 7 Professional 64-bit operating system.
  I hope that you created the recovery DVDs using preinstalled Toshiba Recovery disk creator tool.
  This tool will create all bootable recovery with the original install disc, and it should be 64-bit so I do not understand how 32 bits can be installed on your machine.

  When you start the installation of recovery disc there is no option to choose between 32 and 64 bit OS, right?

• Satellite A100 PSAA9A: Cannot use fingerprint & keys Fn after the new installation of Vista

  Hello

  I am currently using toshiba A100 PSAA9A initially running a winxp pro sp2.
  But recently I received a window Vista on the other computer manufacturing so I reformat and installed.

  But after the installation, I checked all driver devices and they are all installed correctly.
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  Thanks for the info

• Tecra R850 is suspended during the upgrade of Windows 8

  I have improved my Tecra R850 with * Windows 8 Pro 64 * and now it crashes after about 30 minutes at a time without fault.

  I watched the wizard upgrade on the Toshiba site and it is only due on November 21, 2012.
  Someone at - it ideas or can I go back to Windows 7 Pro 64, where there is no problem.

  Post edited by: pillaymo

  > Has anyone got any ideas or can I go back to Windows 7 Pro 64, where there is no problem.

  You can restore Win 7 ONLY using the Toshiba Recovery disk that you create before you install Win 8

  Have you created this disk?

• Cannot use automatic updating in Windows XP

  I get the error msg 0 x 80070424 when you try to start Windows Update. I tried two suggestions from members.  regsvr32wuaueng.dll and will manual Background Intelligent Transfer service.  No luck. Someone at - there a fix out there?  I am running Windows XP Sp3.

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• Tecra A10-112 - cannot use 8 GB of RAM

  Hello

  I'm trying to upgrade the memory on my TECRA A10 - 112 PTSB1E (Windows 7 and Server 2008), when I upgrade to 6 GB ram (1 x 4 GB + 1 x 2 GB), there is no problem what so ever (52 MB hardware reserved + 5700 MB useful) Windows.

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  Thank you

  Andy

  Hello

  It would be interesting to know which modules of memory you use exactly. You use the noname or high quality, e. g. Kingston modules?

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• Cannot use scan command or windows update sites. He asserts that "the dependency service or group could not start.". I also have the error of 0x8007042c code.

  I can't download, install or uninstall since I had the free version of AVG Anti-virus, anti-spyware protection. I cannot turn off and can not download MSE. I'm panicking because my computer is not protected! Help, please! I'm not computer savvy, just everyday normal person that is extremely frustrated and at my wits end! Quick responses are most appreciated! Thank you

  Hello

  There have been bad reports are circulating about the latest AVG

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  Click Start on your computer - computer right click - Properties - he will tell you he whether 32-bit or 64-bit vista

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  If you want to use another free AV Avast Anti-virus is very good too

  http://www.avast.com/free-antivirus-download#TAB4

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  and if you need a good anti-malware program, which is highly recommended that you have these days, use the version of MalwarebytesAnti-Malware FREE

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• Cannot use the computer of Windows 8 normally because it toggles between the office and the start screen.

  Windows 8, I cannot open the office. It keeps flipping back and do not restart or shut down. I have a HP Compaq Presario laptop

  provided with Windows 7 installed. I have upgraded to Windows 8 last year and it was fine. He continues to put me to upgrade to 8.1 Windows ask, but when I did the check of the system, he said that I shouldn't try to install Windows 8.1; but now it won't let me click on anything in the office. It keeps flipping back between

  the desktop and screen startup and continues to do over and over again!  Is this a virus?

  I have turned off, then signed in and stop sign in the screen, but when I start again, it keeps flipping back.  Help!

  Hello

  Please remove any third-party software installed on your system. Re-scan your system with Windows Defender to find if there is a virus. Try the mentioned here DISM commands and restart:

  http://www.kapilarya.com/fix-do-Inbox-Corruption-repair-using-DISM-in-Windows-8

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• Satellite L40-139 - cannot use function FN with Windows 7

  Hello

  I have Satellite L40 - 139 PSL40E computer laptop, I've been using windows Vista. When I was using Vista, I use the "FN" key to a sound or other, but then I have setuped the Windos7, but now I can't use the "FN" key for sound, becauze i cant find accessibility driver for Windows 7 to my laptop model.

  What can I do? How can I find?

  thnx

  For the FN feature, you must install Toshiba Value added Package.
  Have you already installed?

• Cannot use restoration system or Windows updates: 80070017 error?

  I want to do a system restore because my system has encountered serious problems.

  But when you try to restore fails and I get the error message: "data error (cyclic redundancy check). (0 x 80070017) »

  I also won the same "80070017" error code when I try to install the updates using Windows Update utility!

  A little research told me that it may be corrupt or missing files on my, so I run chkdsk.exe and scheduled a restart it control and repair.

  Chkdsk.exe ran on starting and from what I remember there were replaced for some reason files any.  However, it took a long time so I left during the night and woke up to find my loan to connect system. I'm not entirely sure of what were the errors it and whether or not they have corrected!

  So I ran sfc/scannow and these are the results: abbreviated errors - complete (.txt files)

  Needless to say what these two did not help.

  If anyone has any ideas on how to get system restore to work that would be great!

  Thanks, Rich.

  Well, the Diagnostic tests showed a pass on my HDD without any problem when I ran origanally.  So I decided just to do a reinstall of Windows that I wasn't getting any case with the restoration.  But I couldn't do that, that failed too!  Another error code to add to the collection

  In the end I had to use Dban to completely erase the disk as it seemed the only choice, Dban found no errors of disc during this process either.

  After said and done, it looks now my drive has bad sectors on it, during the installation of Windows, he warned me my disk was not and the WD Diagnostic tests also shows a failure with number of sector transferred, value - 132, 140 threshold, worst - 132.

  Guess it's time again to HD.

  Thanks for your help!

• Cannot use getFolioInfo on custom windows

  Hello everyone

  I'm trying to use the getFolioInfo to retrieve data from a specific folio. But since I couldn't find a sample of its use and my experiences trigger errors I'm a little lost here

  Basically, I did the following:

  ------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------ ---

  var folioTransaction = adobeDPS.libraryService.getFolioInfo ("MY_PRODUCT_ID"); creates the transaction

  {folioTransaction.stateChangedSignal.add (function (transaction)}

  Console.log (transaction. State);                                                                        creates a listener to check to indicate changes

  });

  folioTransaction.start ();                                                                                     starts the transaction

  ------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------ ---

  the problem is that always report the changes to 100 (error) and when I check the error code is always find-560 (indicates the folio call is not supported). Note, that I'm testing with the v31 API and the folio was also created using this version of the Viewer.

  What I am doing wrong? How to use the getFolioInfo?

  any help is welcome

  Thank you

  You should not use getFolioInfo(). It is designed for a very specific and narrow, use for a specific client cases. Unless you are a customer that it's the wrong API to use

  Instead, just search the folio on the folioMap and get the data from there.

  Neil

• Cannot use Internet Explorer and Windows Store, error messages "proxy server is unresponsive and we could not connect to the Bank.

  Original title: store in connection to wide band BSNL

  I browse the Internet via a broadband BSNL connection. I have no problem accessing internet through google chrome, but IE does not open web pages saying "proxy server is not responding", shop said "we were not able to connect to the Bank. This could happen because of the connection to the server or the connection timed out." How to solve this?

  Hi Laurent,.

  Glad to know the steps described in the previous post has helped you.

  To solve the problem with Windows Store, I suggest you try these methods.

  Method 1:

  Let's first try run the troubleshooter modern UI App and check if it helps.

  http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

  Method 2:
  If the problem persists, I suggest you make sure that the date and time are correct on the computer.

  (a) check the Date/time setting by selecting the tile of office , then left click on the date/time in the corner.

  (b) click change date and time settings. And then check zone is correct as well as the internet time tab has the ability to synchronize with the time server Internet.

  See the article for more information.

  What to do if you have problems with a soft

  http://Windows.Microsoft.com/en-in/Windows-8/what-troubleshoot-problems-app

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• DigitalPersona Fingerprint Software for Windows 8

  After the upgrade to Windows 8, this software (I have the latest version 5.30) no longer works.

  I can no longer use fingerprint to log Windows. It does not show in the log on screen.

  Update I tried via the software, but this is the last version they have.

  Is anyone have any fix, patch or update to make it work?

  
  

• Cannot open files locked by using fingerprints on Tecra A11 - 17 H

  Hello

  I have a Toshiba Tecra A11 - 17 H - PTSE0E-03402EFR
  OS is Windows 7 64 bit

  Here's my problem:
  I blocked files (image, text) with fingerprints, while I was running Windows XP Professional.

  I copied my files without unlocked on external hard drive, and then uninstalled XP and installed Windows 7.
  After the relocation, the fingerprint reader has stopped working.
  I had to download the drivers and software on the Toshiba site.

  I then put my transferred on the external hard drive on the computer, but now it is impossible to open the file.
  Extension has been changed (automatically), an fpl. came to added after the original extension.

  I tried fpl removed, but nothing happens.
  When I right-click, I do not have the option 'unblock, but rather "to protect the file".

  I understand (reading the forum) that fingerprinting technology TPM consists of a microchip containing a unique computer decryption key.
  Theoretically, it would be possible to unlock my files, since it is the same computer...

  Help me please...

  Please read this:
  [Cannot access protected fingerprint after recovery files | http://aps2.toshiba-tro.de/kb0/TSB9802O50000R01.htm]

  _Issue: _
  A user can access its files of fingerprints protected when you save these files on external storage as for example a network drive and perform a recovery or reinstallation of the operating system on the computer where the files are protected.

  Individual: _
  AuthenTec fingerprint software provides a feature called 'the file/folder protection' which gives the user the ability to protect files without worrying if stored locally, on an external (USB flash memory) or network storage with either a password or stored fingerprints. After you protect the files, they cannot be moved/copied/deleted until the user Déprotège them.

  The first cause of the above mentioned scenario is due to the fact that the fingerprint software "Authentec" creates a link between material installed fingerprint and file system on the HARD disk that functions as a key. This connection is deleted after a formatting or removal of the hard drive of the computer. Without this connection, the files are no longer accessible and the user will not be able to unprotect them since there is no "key", that could unlock the file protection.

  _Resolution: _
  To avoid any loss of data caused by this scenario, * you need to unprotect the files before storing the files on external media * for purposes of backup/storage and then reinstall the operating system.
  Generally, users should make sure to keep a backup accessible to external storage of data corruption and data loss.

• Tecra R850 with Windows WXP - cannot use the FN key

  Hello

  On a Tecra R850, I can't use the FN key. I installed all the drivers for toshiba and they does'nt work

  Help

  Thank you

  Hello

  All this is a bit complicated with WXP and it is important to install everything in the right installation order. After some base such as chipset, display and sound drivers you need to install the common modules at the beginning and continue with Toshiba-specific tools and utilities like controls, screen, energy saving and so on.

  You can use a combination of FN keys or none of them does not work?