Tecra A10-112 - cannot use 8 GB of RAM

Hello

I'm trying to upgrade the memory on my TECRA A10 - 112 PTSB1E (Windows 7 and Server 2008), when I upgrade to 6 GB ram (1 x 4 GB + 1 x 2 GB), there is no problem what so ever (52 MB hardware reserved + 5700 MB useful) Windows.

But when I go to 8 GB of RAM (2 x 4 GB) I get material dedicated to the memory of 4297MB and 3129MB of memory used (under windows) and I can not find how to reduce it to 6 GB levels. The bios sees 8GB, windows detects the 8 GB and the fact CPUID. I tried to update my BIOS on Toshiba support site, but I get "Computer not supported" message when I run the update file, I downloaded at Toshiba.
Any help would be appreciated.

Thank you

Andy

Hello

It would be interesting to know which modules of memory you use exactly. You use the noname or high quality, e. g. Kingston modules?

Maybe the modules are not fully compatible, so you should test the other modules.

Also, what program/tool tells you this information on reserved hardware memory? If the BIOS and Windows recognize 8 GB, everything should be ok.

Tags: Toshiba

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