Tektronix AFG 3253 USB question

I'm having some problems with running a test of long duration (100 + hour) with a Tek AFG 3252.  I was using a converter USB / GPIB to communicate with him.  For some reason any USB port down and he refused to communicate after that and the settings are pasted on the AFG.  The issue seems to occur at random times and after a while.

I checked the USB sleep on the port settings and it is not permissible to put he's asleep.  I also tried to use a hub USB powered and it does not solve the issue.

I will try to convert the right USB communications today or tomorrow and see if that makes a difference.  If I can't make it work reliability with USB I'll try Ethernet.  We had a problem like this with a range of Tektronix finally had to convert the comms in Ethernet.

Has anyone else had a problem like that?  If so what did you do to solve?

Does anyone know if there is a sniffer software and/or hardware that can be used for USB ports?  I would like to know if there are any detectable reason this port is stalled.

The problems get fixed if the USB cable is unplugged and plugged in the back.  I saw an article on the realization of a software new departure of a USB port.  Has anyone tried this before?  If it works, I'll have to make sure I can detect an error indicating that a reboot is necessary.  Is it possible a hardware switch that I can put in line with the USB port which will create the physical disconnect with digital or software control and does not interfere with the characteristics of the physical layer?

Thanks for your help.

You run Windows by chance? I had a similar problem a while crossing a field of Tektronix USB. After a few hours the connection would be deleted and I had to reconnect the USB and restart LabVIEW to resume the connection. In my case, the solution was to turn off the selective suspension of USB in Windows power settings. My understanding is that Windows, in an effort to save energy, turn off USB ports apparently at random. On Windows 7, go to the Power Saving settings > change Plan settings > change advanced power settings > USB settings > USB selective suspend framework. Of course, this might be different in other versions of Windows. If you do not use Windows, then your question is probably something different altogether so feel free to ignore this message.

Tags: NI Hardware

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