Telepresence Server RTP ports

Similar Questions

• SPA 962 - intermittently without audio (RTP port closed/inaccessible)

  Hi all!

  We recently bought 21 phones Linksys SPA-962 for our office. We took this directly from our PoE (Cisco 300) switch to our sipx box that is on the same subnet and switch (sipx does not execute iptables). Most of our phone calls works fine, but we find that periodically (for example 1 of 10 calls) we have no audio data. There is no NAT settings so it should be relatively simple.

  The most interesting part of the problem is that it seems to be the phone itself. The reason why I believe that it is the phone is due to the attached pcap trace. You can see the first call in this trace is bad and the second is actually filled out correctly.

  Trading on SIP, everything seems to work properly and the phone says what RTP port to be used but when sipx is trying to communicate that RTP port the phone returns an ICMP port unreachable! To set a syslog to the phone as a debug server, it appears the phone believes that he opened the receiver port but lower it attempts to send rtp of sipxecs and he can't send rtp backwards but it is because I believe that the port could not allocate/open in the first place.

  I tried all four available Cisco firmwares that I could find, and they all have the same question. I tried also to place the phone on it's own VLAN, I tried SRTP, tried symmetric RTP, I tried Sticky 183 and nothing seems to resolve the behavior.

  Do we have bad phones?

  We have also a gateway Grandstream ATA with polycoms attached and all those phone calls 100% of working time.

  Thanks in advance!

  I got it. Disable CDP on the page of the system. That's all.

• cluster with telepresence Server 8710

  Hello

  Currently, I want to deploy the client conference and here is the list that I bought for my client:

  -telepresence Server 8710 with 24 licenses x 2

  -MSE 8000

  -License CUCM

  -VCS license

  My questions are:

  1. from the Cisco documentation, I know that 2 of my server of telepresence could be clustered. 1 my server Teleprsence will be the master blade and the other will be the blade of the slave. By doing this, my server of telepresence is already grouped?

  2. I don't have a driver's license, but I know that this driver could manage 1 telepresence Server wethere that she is not allowed. I tried to manage my my server in cluster of telepresence, but he said that driver had 2 telepresence managed server. I thought that my number of clustered server of telepresence in 1 for conductor. Can someone explain this?

  3. what happened to the deployment guide if I want to use all my 24 licenses? From my understanding, 1 Telepresence Server Blade can only manage 12 licensing screen and cascade could not been since I couldn't do it as remotely managed. Help, please.

  Thank you.

  Telepresence Server MSE 8710 installing blades are autonomous, it is not until you configure using the blade of supervisor MSE 8050 they will become a cluster.  See clustering on pg 90 of the Supervisor MSE 8050 Help Guide.  I don't know how a cluster server Telepresence would manage a conference which exceeded a unique ability of blades that was within the cluster, but according to the help guide of supervisor, it is said that the master blade could allocate licenses video port to the participants in the Conference that could be a big conference or several small conferences.  I would say, just create a conference and start adding in the participants and see what happens.

  Looking at the conductor data sheet it is said that the Essentials (or the free version) can support '1' (independent), since a cluster behaves as a single server, but in reality it is more than 1 server it probably not supported.  The conductor Admin Guide on pg 17, it is confirmed that the free version of conductor does not support cluster conference bridges.  It seems that if you want to use with driver cluster conference bridges, you must at least move to select conductor (middle version), because the free version does not support.

  If you use driver for some reason, you should be able to configure the 8710 blades runs remotely managed mode, I have several configured this way, but they are all autonomous blades, none is in a cluster.  Help server TelePresence MSE 8710 Mode guide managed remotely on the basis

  Is there a particular reason that you must use a driver, why not use the blades of telepresence Server 8710 MSE mode managed locally in a cluster?  Help server TelePresence MSE 8710 Mode guide managed locally based

• Why replace MSE 8510 MCU 4.4 with Telepresence Server (3.1)

  We have a with MCU 4.4 MSE 8510. Looking at the software accessible to the general public, that looks like that I could replace the software with the telepresence instead server software.

  Why I do this? What can I win (and lose) by? I don't have any old CTS systems, just Jabber, MXP and C systems. Is telepresence server software that is actively developed while the old software MCU is not?

  Thank you

  I agree with you, Codian MCU is the best.   =)

  This is why I think Cisco is not going to add MCU multi-screen support, because if MCU multi-screen support, I don't know that all customers would not want to migrate to server TP or buy a new server TP.

  But because of these two main features of server TP, we think about its use, who are the multimonitor support and support for the optimization of the resources with the driver.

  Many Cisco! As always... In this way, they can keep the two products on the market, MCU and GST.

  Paulo Souza

  My answer was helpful? Please note the useful answers and do not forget to mark questions resolved as "responded."

• Telepresence server, control assets drops Conference after 30 seconds

  Much of community support.

  I have the following Setup:

  10.5 (1) version CUCM

  Conductor of telepresence Version XC2.3

  Telepresence Virtual Server Version: 4.0 (2.8)

  EX60 TC 7.1.4

  Cisco 9971, Firmware 1.0000 SR1

  Some other phones (7962, 6941)

  All the end points are saved to CUCM.

  When I do a conference appointment without active active control, everything works fine.

  When I activate the active control (according to ActiveControlDeploymentGuideR3.pdf) the Conference ends after 30 seconds.

  the Conference ends even if I have only one participant at the Conference and any of the phones that I use.

  In CUCM, I configured the relevant parameter in the SIP profile (according to ActiveControlDeploymentGuideR3.pdf)

  on the EX60 I use Active Control, so I see the list of participants and I am able to change the layout of the Conference within these 30 seconds.

  any ideas why this happens?

  the journal of the conductor shows nothing statement

  the telepresence server log looks like this:

  327	14:17:09.170	APP	Info	Conference "8080.MeetMe_mtg' created
  328	14:17:09.264	SIP	Info	Incoming call on 192.168.33.xxx:37124
  329	14:17:09.264	APP	Info	"' Call 24: incoming new SIP call of '[email protected] / * /"
  330	14:17:09.379	APP	Info	Call 24: 'Buero_EX60_Test' has now joined Conference "8080.MeetMe_mtg".
  331	14:17:09.386	IX	Info	Call 24: no encrypted connection to 192.168.xx.xx:31135 for protocols: ping, xccp
  332	14:17:09.814	CMGR	Info	Call 24: ActiveControl negotiated
  333	14:17:46.736	SIP	Error	Call 24: end of appeal because INVITE it transaction timeout
  334	14:17:46.736	CMGR	Info	Call 24: disconnection, '[email protected] / * /"-timeout.
  335	14:17:46.736	APP	Info	Call 24: shoot call them "Buero_EX60_Test" - destroy at request end. timeout
  336	14:17:46.736	SIP	Error	Call 24: BYE transaction failed because the network error
  337	14:17:46.740	SIP	Warning	Cannot determine the destination for the incoming message transaction
  338	14:17:46.741	SIP	Warning	Request received from out-of-call
  339	14:17:48.989	APP	Info	Conference "8080.MeetMe_mtg": deleted via API (not of participants)

  Journal of the conductor, it seems that CUCM closes the connection to RE-INVITE during the transition between the lobby.

  There are several possible reasons, but the best way to determine "why" would be to open a track on CUCM.  More precisely a SDI/SDL (are later versions of CUCM SDL only) track on the CUCM 10.0.2.52 node.  Search for RE-INVITE him entering the IP phone and examine the lines of nearby log for some reason why.

  Alternatively, you can try a few other things:

  #1: Look in Service CUCM settings in the editor, then Cisco Call MAnager to the advanced parameter 'Maximum incoming message size' (there is an Advanced button, you must click above to expose this setting).  If you upgraded your CUCM from an earlier version, this value may need door to 11000 to manage RE-INVITE him to the conductor.

  #2: try disabling the Protocol iX on the SIP, conductor profile and the alias of the meeting of the conductor.

  MP.

• Telepresence server pool exceeds the capacity of the license

  1, CUCM 11.0;

  2, cisco TelePresence driver XC4.2

  3, cisco TelePresence server on VM 4.3 (1.13)

  LIC-TP-SMP

  and especially the licenseis on the way.

  When I tested the video-conference with these devices that I have, I got an error:

  conferencefactory. "" "Controller: Level ="INFO"Event ="alarm triggered"Id ="50099"UUID ="fd65270e-9426-42f0-b27a-b6ad733c0e43"gravity ="error"detail ="telepresence server pool exceeds the capacity of the license: cannot create conferences as insufficient TelePresence Server license resource is available in the pool"

  I can say that the error I've met, because of the License (LIC-TP-SMP) I missed?

  You mentioned that the SMP license is "on the way"-If you have not all installed licenses? Conductor will support the old model of the "display license" or multi-stakeholder model, but whatever you use you must installed licenses or it won't work. That error seems to indicate that you have no license installed, it won't work until you solve that.

• Cisco Telepresence Server/Cisco Telepresence driver/Cisco VCS - C / Cisco TMS license

  A big problem with the fact that I'm stuck is licensing. Really, I have tried many things to find the solution for it, but could not.

  I have actually made all of these servers (mentioned in the title) in my lab in preparation for the CCNP Collaboration certification at home.

  I am not able to complete some laboratories due to license issue (I guess). Y at - it an option to get the demo license for all these servers?

  I would be really greatfull if someone can suggest me the solution and/or the licenses required to complete all the stuff for my CCNP Collab tag.

  Best regards

  Dipak Singh

  TMS and VCS - C when installed without licenses, are automatically set mode of demonstration/test with some availability of license to test with. If needing a VCS-E, you will need to do to your account manager and they should be able to get you the time limited licenses good because I think that 90 days.

  Conductor Essentials is free, which means that you can install and get full functionality without the need of all licenses, but you are limited to 1 conference bridge and no grouping is allowed.

  TelePresence Server require licenses to function, once again, reaching out to your account manager for this.

  At the end of the day, you should reach to your account manager for all of this, as they should be able to help get timed license if you need.

• Language of conference Cisco Telepresence Server

  Hey community...

  I have a request for a German text within conferences...

  for example "you are the only appeal to this conference.

  Telepresence conductor (Version XC3.0.3)

  Telepresence Server (Version 4.1 (2.33))

  does anyone have any advice for me?

  Thanks :)

  Hello

  These messages can be configured by using the advanced > settings customized in the conductor model.

  I would recommend something like:

  {"customOnlyVideoParticipantMessage": "German insert here", "useCustomOnlyVideoParticipantMessage": true}

  The complete list of the attributes that you can configure is available on page 57 from http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/ts/...

  Kind regards

  James

• What is the token Telepresence Server?

  I have a problem when 3 screen point of end (CTS3000, TX9000) call to the server of telepresence.

  Telepresence server have a newspaper "Issue of EDGE (do not attempt negotiation TIP/MUX (insufficient tokens specified)"

  What is telepresence Server chips?

  Hello

  In short, the chips are what the telepresence server use to become more granular with use of the licenses of the screen - screen Licenses amounted to a certain number of chips the GST follows in-house - and different combinations of resolution, number of screens and audio type out the chips.

  This is how the TPS breaks down screen Licenses into halves and the wings as you see in the capacity table GST Release notes Conference - see page 18 of the following link:

  http://www.Cisco.com/c/dam/en/us/TD/docs/Telepresence/infrastructure/TS/...

  -Jonathan

• Conductor of telepresence + server without encryption?

  I'm starting to get a little piece in our test environent with the free driver EGGS and telepresence server.

  By reading the conductor 2.2 deployment guide, he refers to encryption keys + SIP TLS as 'necessary' a lot.  As our test environment does not have the encryption key on the telepresence server, is it possible to run the driver + TP server in non-secure mode if we do not have the key, or is it an absolute requirement for it?

  Its a point 0 dollar, whereas if you are in a country not encrypted that should be an easy fix.

  I've never tried without, a point can be its use of the api over https, which would be

  fail on your box. Not sure the encryption of sip, but sure that could also be a show

  CAP, especially for the b2bua mode.

  Of course, you can try and report your success, but please do not ask if it doesn't

  the best way: get a key if possible

  Please remember useful frequency responses and identify useful or correct answers.

• Telepresence Server / conductor

  I have a question about setting up locations and licenses on telepresence Server/conductor.

  In the lab guide, you can create a site with AD Hoc and conferences go to one location. This require two licenses of location?

  So you must put in place an MCU on telepresence BLAH ad hoc calls?  I use the telepresence server and conductor on VMware. It is connected to an IX5000.  Video calls go work with the three end points... but I can't have special video calls to work and that's really the question. I suspect that it's because I have only one license and the only defined place ad - hoc and configuration of Rendezvous.

  When I try and add the third endpoint video none of the video is active and the conductor was not aware of any current conference.

  Hope make sense

  Hello

  The ix5000 works in the same way that the CTS and make endpoints TX, she doesn't have the ability to promote a conference for a multimedia resource with a MRGL, only to make an audio call only and it fill in the call or the Conference on what it is. If you try to use it on a video endpoint it will join an audio only.

  An another endpoint that supports ad-hoc escalation as endpoints software TC can make climbing to the multimedia resource (conductor in this case) and bring the ix5000 to a conference.

  -Jonathan

• Presentation Conference custom conductor, telepresence Server

  I am trying to set up a layout custom Conference, through layout of custom settings of my conductor (according to the model of the Conference), as shown below

  I can't seem to change the layout of layout custom default "5".

  I have the settings customized according to the guidelines below and restarted the driver after the changes have been made; no luck

  I followed the instructions as indicated

  http://www.Cisco.com/c/dam/en/us/TD/docs/Telepresence/infrastructure/con...

  capturecond.jpg

  

  {'customLayout': '39', 'customLayoutEnabled': 'true', 'newParticipantsCustomLayout': 'true'}

  conductor version: 3.0.3

  The telepresence Server version: 4.1

  Hi Dennis,

  You are right that the GST has 4 conference layout options.

  -Jonathan

• Telepresence - alerts of telepresence Server driver

  Hello everyone
  I was asked to set up the TC or TS to send alerts if the bandwidth is not enough.
  Is there a way to do this?

  Thanks a lot for your help.

  Kind regards.

  Conductor and telepresence server is not no matter what type of alarm or e-mail notification, so that you would have to rely on TMS using systems > Event Notification Manager.  However, there are no notifications, which are integrated into the TMS specifically for any of these systems, suggest that take a look at the types of possible events available to see if one of them would help.  He is also asked if TMS can send notifications by e-mail based on the tickets of TMS, CSCut20400 and CSCuj91673.  In both cases, you should contact your account manager to see to have an enhancement request created for several types of events to add to TMS to tracking devices infrastructure managed by TMS as well as ask questions about TMS ticket improvements.

• The implications of Cisco Telepresence server operation mode

  I have a CISCO Telepresence server that is currently running in mode managed locally, if change you it remotely and add it to my TMS, will I lose all my permament locally created conference rooms? (be they get deleted?)

  Thank you!

  HI Douglas.  TS blade didn't need to be mode remotely managed so that it can be managed by TMS.  This mode is used for the management as a conductor Telepresense.

  When it was presented, was 3.0 TS.

  Release notes:

  http://www.Cisco.com/en/us/docs/Telepresence/infrastructure/TS/release_note/Cisco_Telepresence_Server_Release_Notes_3-0_2-24.PDF

  Page 2 pretty much answer your questions here.

  If your not using a conductor or by using your own program API to use TS in this mode, its better to leave behind in managed mode and add the system to MSD and leave it that way.  This is the normal operating mode if you use the TMS.  Let in managed mode locally, add it to the TMS and you can book etc. against it using TMS meetings.  If automatic discovery is enabled in TMS, permanent meetings should appear in the CCC.

  I hope this helps.

  VR

  Patrick

• Telepresence server - change a vocal language

  Hi expert,

  I have a conductor XC4.0 of CUCM 10.5 + Telepresence Server 4.1 (2.29), and I need to change a voice guests from English to french.

  Can you help me?

  It is not possible to change or customize the voice prompts for a telepresence server.  There is a demand of improvement for this type of feature, CSCuq41046.  Suggest you contact your account manager and they can get additional information for you on this improvement.