Test at startup - short - failed - DST failure ID: gxx3j4-5a771u-xd0037-60w603 - need help

Test at startup - short - failed - DST failure ID: gxx3j4-5a771u-xd0037-60w603 - need help

Hello

Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.

If your laptop is still under warranty, contact HP (with the error code) and make arrangements for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, please let me know - include the full model number and the laptop Nr - see here for an explanation.

Kind regards

DP - K

Tags: Notebooks

Similar Questions

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    Recovery disk consists of the operating system, pre loaded drivers and pre-loading of software.

  • Several VSS writers fail and my backups are failling too. Need help!

    Several VSS writers fail and my backups are failling too. Need help:

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    A lot of people told me they found this informative article. That's why I upgraded that and display back again.

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    We can click with the right button on the volume, goto the cliché tab and change it accordingly.

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  • G56 laptop; has ran test... short diagnostic dst fail

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    Hello

    Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.

    If you are out of warranty and would like a guide to replacing the hard drive yourself, please let me know - include the full model number and your g56 series book Nr - see here for an explanation.

    Kind regards

    DP - K

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  • HP short cell Test at startup - DST hard drive failed

    Laptop HP 2000-453-CA

    Product ID: A7T89UA #ABC

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    Failure ID: GLWG6K-00075P-MFKT01-60V403

    My computer is 2 years old. Recently, he began to act, its been getting really slow and the temperature of the computer has increased very easily.

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    Hi GRN123,

    Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.  This is also consistent with the startup problem you describe.

    If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    I hope you made a backup of your personal data and you did the recovery disks.

    If you do not have your recovery discs, you can order a replacement set using the link below.

    Order HP recovery disks.

    If you have a problem with this link, order them directly from HP.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Thank you

    Visruth

    * CLICK ON "ACCEPT AS SOLUTION" TO HELP OTHERS WITH THE SAME PROBLEM *.

    * KUDOS GIVE IF IT HELPED YOU *.

  • Drive hard short DST failed the test at startup

    I use a Compaq Notebook PC CQ58 and were not able to boot from the tenth day of may I'm in Windows 8.
    I tried to understand what was wrong and used F2 for boot test. My "short hard drive DST' has no amd I don't know how to solve this problem, can someone

    Hi Hank,

    F2 to start test is a feature on HP computers to check if there are problems with the hardware components of the computer. DST short for hard disk error means that there is a problem with the hard drive and must be replaced.

    If the computer is under warranty, you can contact HP Support and get this replaced and if the computer is not under warranty, you can buy a new hard drive for this computer and get this fixed number.

    If you need additional information, you can come back.

    Concerning

    MathewT

  • Pavilion dv7-4070us Fail short DST (failure ID PKVV5g - 5525T 4 - XD003G - 60QN03)

    Hello

    Last year, I bought the laptop from HP Pavilion dv7-4070us, running windows 7 64 bit. Everything was fine and dandy until recently. These days I only watched youtube videos and TV shows, when one day I turn on my computer to find that it remains on the splash screen of Windows 7 for an abnormal amount of time. This happened to me once before, but for some strange reason, (FYI: I'm tech savvy, so this question was a little weird) it was set the last time. However, unlike last time, the issue has not been resolved, the loading times still takes like 5 min or more. More when I run the diagnostic system test, the hard drive failed the short DST with the id of the fault: PKVV5g - 5525T 4 - XD003G - 60QN03.

    In addition, I ran the (samsung "collaborates" with seagate) drive hard seagate diagnostic with the same result, short failure of DST, but generic long and short generic and chip is checked and passed. So I was wondering if anyone had this similar problem and how did you resolve the situation. Again, the only thing I've done recently is only go on internet to see youtube and television series/films, only changes would be updated to windows. Another think I really have not tinkered around with the system.

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    PS. If you need more information, just ask. Thanks again!

    Failure of the DST is always in my experiences of time to replace the hard drive. Better, download your backed up files soon because sometimes the failure comes quickly after this notice.

  • HP 2000-425NR hard drive short DST: FAILURE

    book is 12 days and suddenly went to hang at the windows logo. various attempts don't (tool startup repair, System Restore, recovery center) did not help.

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    has run the system test once again, the same disk failure.

    I know that you have no crystal ball, but I had a HARD drive broke from the start? any chance that the HARD drive will do that to me one more time?

    It is under warranty, so I can get it changed or all exchanged (but I'm in one of those crazy people "leaving the country" scenarios, no, really, we're leaving for Peru in 3 days.)

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    Hello:

    The short DST failed normally means that the drive HARD must be replaced.

    You will need to file a claim to HP warranty service, when you get back from the Peru (if you're not going to be gone too long).

    Paul

  • HARD DRIVE dst short failed

    Hello, my g6 Pavilion gave the following message when I ran a test of startup: hard drive short DST: failure failure ID: OLM9XO-6AQ766-MFPXOK-60TWO3 please advise my next step. Thank you!

    Hello

    Error code 24 characters of the disk failure short Self Test would indicate that hard is defective and must be replaced.

    If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    If you are out of warranty and would like a guide to replacing the hard drive yourself, please let me know - include the full model number and your notebook series g6 Nr - see here for an explanation.

    Kind regards

    DP - K

  • Portable: hard drive DST SHORT failed

    My computer won't start and repeatedly goes to a blue screen with a sunburst type above (the mouse pointer still work). I've run the HP tests and get this result:

    "Short DST: FAILURE.

    FAILURE ID: GDSDBX-TLR7RJ-9XL03F-604J03

    PRODUCT ID: XF288EA #ABU

    Hard drive 1

    "Test drive: FAILED.

    I guess that means that my hard drive is irreparable, but can someone confirm this. Also, I will be able to buy another hard drive and use the ERD that I did to reinstall Windows 7? I ask because it was preinstalled on your laptop and came with no disk to reinstall. Only, I was commissioned to do a repair disk.

    Thanks in advance.

    Dan

    Each time the short hard drive DST test fails with 24 alphanumeric characters "GDSDBX-TLR7RJ-9XL03F-604J03" which indicates that the hard drive has failed and which needs to be replaced to solve the problem

    This problem could be due to an Application or a driver conflict, virus issues, corruptions of files due to incompatible applications, incorrect judgments, update failures due to conflicts, mounted sudden power so portable, sudden falls etc...

    HP will offer a replacement HDD if the laptop warranty is Active, otherwise you can buy a SATA hard drive in a nearby retail store

    Please make sure that you get at least equal as long as the original one in order to use recovery disks. If you need you can buy a bigger, but not smaller hard drive capacity. For example, if you have a 500 GB hard drive you can improve it to 750 GB hard drive, but not 320 GB hard drive

    Please try the troubleshooting below indicated once the steps:

    Step 01. Remove the battery and unplug the power adapter AC.

    Step 02. Press and hold the power button for more than 30 seconds

    Step 03. Plug the AC power adapter / (leave the battery for now)

    Step 04. Press the power button and check if the unit is operating normally

    If the steps listed above is not enough, then you can try reinstalling the hard disk on your laptop

    If the problem persists again please Contact HP if your HP laptop is under warranty, HP could replace the hard drive and provide recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)

    Note: Back up all personal data on an external drive if possible. Otherwise, you can connect the HDD defective via SATA USB adapter with another PC or a PC even after replacing the HARD drive & put in place of the operating system and try to copy / retrieve files. You can also check out the link below for additional help

    http://www.WikiHow.com/recover-data-from-the-hard-drive-of-a-dead-laptop

    Please click on the link in order to identify, prevent, diagnose & recover against any failure to drive on HP Portable Hard Drives & Solid State Drives:

    http://h10032.www1.HP.com/CTG/manual/c02876562.PDF

    You can check your warranty here to check the status and click here to order a new hard drive

    Hope this helps, for other queries in response to the post and feel free to join us again

    * Click on the white button on the right to say thank you Thumbs Up *.

    Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

    Thank you

    K N R K

    Although I am an employee of HP, I speak for myself and not for HP

  • DST-short failed: Windows 8 will not start after windows update.

    Hi, hope you can help.

    Laptop does not start (just goes to blank screen, not same logo).

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    Finally, I get into test extended to the system and get:

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    I reinstalled and reconnected the hard drive, does not.

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    Any help/advice welcome

    Cheers, Rob

    Hello

    Yes, you must get a new one.
    If you have not already, you may have to order it from HP.

    http://support.HP.com/us-en/document/bph07143

    Contact HP:
    http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

    Concerning

    Visruth

  • Drive hard DST Short failed

    Hello

    I have Netbook, HP Mini 210-4000
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    Here is what happened. Last month, my hard drive failed. He was still covered by the warranty, so I let them check my netbook. They replaced my hard drive. Only Windows 7 Starter has been installed, no HP software included. Last Friday, I restored it to its factory program using the recovery disk and it succeeded. A day later, when I stopped my netbook, Windows updates installed. After this update, when I tried to open it, it took forever to start upward.

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    Processor Check: PAST

    Memory test: PAST

    HDD SMART Check: PAST

    Hard drive short DST: FAILURE

    FAILURE ID: RLX7G0-61U6JE-MFPX01-60U203

    PRODUCT ID: A9R56PA #UUF

    Hard drive 1

    * Is there something I can do with it? Moreover, my warranty has already expired.

    I would really help. Thank you!

    I suggest to call HP to see if your hard drive already replaced has a warranty on it. If so, they should be replaced even if your warranty has expired.

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