Test hard drive HP Pavilion g6 failure

Hello!

My HP laptop has stopped working, I cannot get into windows, but can reach diagnostic tests to the boot sequence.

The following text was reporeted on a fast hard drive test:

Smart Check: PAST

Short-DSN: FAILURE

FAILURE ID: 9U0AJM-63570E-MFPX0J-60WH03

PROD ID: B1J44EA #UUW

Hard drive 1

Test drive: FAILURE

I guess I need to replace the hard drive?

Kind regards

BigRedMachine

Hello

Unfortunately, it seems that you will need to replace the HARD drive - the error code for short drive Self Test (DST) would indicate that hard is defective and must be replaced.

The disc is a warranty item, so if your laptop is still under warranty, contact HP (with the error code 24 characters) and arrange for the replaced disk - you can check your warranty status here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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