test page is stuck in the spooler
Recently, I took off my printer. I've added back now. She appears in the dashboard as the default printer. When I try to print a document, it appears in the queue, but nothing happens. Earlier, a test page is stuck in the queue. I took actions: I stopped and restarted the spooler. I deleted the items in the queue. I turned both my computer and my printer and turn it back on. I moved the USB cable from the printer from one platform to another. At this point when I go to 'see what's printing', I have a single document in the queue and a test page that shows that it is in "remove" status. Nothing happens. Help, please.
If you not him have not already made, add the part about deleting the files in the printer folder and see if that helps.
Cancel print jobs in the print queue
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Tags: HP Printers
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Hanging test page to the wrong port (LPT1) and tail blocks to HP C4200 w/USB connect... don't delete.__How cancel? Pls help. TKS Ron Moore
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1. how many printers is connected to the computer?
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Method 1
See the link below and run them the fixit tool available, check if it helps.
Problems printing and printing errors
http://support.Microsoft.com/mats/printing_problems/en-us?EntryPoint=lightbox
Method 2
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Solve printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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