The attention of the State - "Generated" Question, please help.

Hello

I wonder what that means the staus 'product' refers to in OWS case Managment.  If you have counted all the alerts that you would understand "generated" when totaling or is it just a group void of alerts?

It's just the name of a workflow state. In a default installation of UX, it is the name of the State of workflow [only] in the "Sentry case Workflow. (You can check this by opening the relevant workflow by using the case management application.) Therefore, all cases will be in the State "Generated" as OWS. In this scenario, you use only the alerts management workflows ['False positive', 'True Match', 'pending', etc.]

If you want to remove this from the report, you can change the filter apply only to the "alerts".

Thank you

Nick

Tags: Fusion Middleware

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