the Brother 7020 printer appears, but I can't print on it
It's strange. Windows 7 64-bit. Installed the printer works fine for about a week, and then it stops responding. I need to remove devices & printers, add printer, and then it starts working again for about a week, then stops again.
I confirmed that the drivers are correct and up-to-date. When it won't be printed, Print Manager shows the jobs to print qued, I tried restart them, but they will not print. Tried to erase all documents of Quebec which will be, but when I try to print again, they're just sitting there with the printer is not responding. Power recycled, tried to unplug the USB cable and put it back in. Nothing. Essentially, whenever it stops working, I remove the printer from devices and printers and then add it again.
Hello Murphy,
-Do you receive an error message when it stops working?
-Don't you make changes to the computer until this problem started? This work was fine before?
Here are a few methods that you can try to solve this problem. Follow this and let us know if this helps.
Solve printer problems.
You can use the link as a reference which may help you fixing the issue below.
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
Diagnose and automatically fix problems printing and printer
http://support.Microsoft.com/mats/printing_problems/
Here is the link to download the right drivers for Brother DCP 7020 for windows 7. These are not available on the windows 7 installation DVD and therefore, you need to install it manually by uninstalling the driver that is currently installed.
http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/model_top/monolasermfc/dcp7020_us.html?reg=us&c=us_ot&lang=en&prod=dcp7020_us
The links below gives you more information about the compatibility of windows 7 with different models of Brother printers.
http://www.brother-USA.com/LP/windows7compatibility.aspx
http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx
Hope this information helps.
Tags: Windows
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