The HP PHOTOSMARTc4700 screen scan document

The screen shows error scan.  Try scan from computer or see the documentation

Contact HP support for help with their product.

Tags: Windows

Similar Questions

  • Can I combine all pages of a document of several page, in the end, only really scanned document?

    Hi all

    I have a HP Officejet 6500 a Plus, which is a combined printer/copier/scanner, I have attached to my 19 HP all-in-one computer, Windows 8 operating system.

    I often use the scan function by scanning a document which will then automatically be saved in My Documents directory under the default name of 1 Scan.

    I hope that there is a better way for me to make the following about the scan function.

    For example, if I have a several page document, let's say, for example, that it is 3 pages, I will, to start, open the top cover of the HP Officejet 6500 has more scanner and place of the first page on the document table, close the lid and press scan. Then, I wonder if I want to pdf or jpg. I'll usually choose the pdf, and after a few more questions, here, this first page of my document will get scanned and then recorded in the Documents directory under the default name, 1 scanner. Then I take the page 2 of the document and follow the procedure above, this 2nd page to finally be saved in the Documents directory under the default name, Scan 2. I repeat the foregoing for the 3rd page, in order to have ultimately recorded in the Documents directory under the default name, Scan 3.

    Now I have 3 different files, they being 1 Scan 2 Scan, Scan 3.

    Currently, if I want all this email to someone, I need to join all 3 files in my email. Thus, I charge the receiver with duty open 3 different files attached, i.e. the 3 different fasteners files named 1 Scan 2 Scan, Scan 3, if he or she wants to view the 3 full page document.

    Is there a better way that I can use my HP Officejet 6500 has more to be able to put all 3 pages in only 1 scan, so suffice it so send an email to only 1 file attached, so that the receiver will only be required to open only 1 file attached in order to see the 3 different pages of my document?

    Any help would be greatly appreciated. Thank you very much.

    Best of all,
    James

    Hello @James8888 , I hope you're well

    Yes, you can scan multiple page and save it in a file. See the link below for instructions.

    1. Click on this link: Scan of Windows 8 with full functionality software HP for HP Multifunction printers
    2. Select "how to scan with HP software.
    3. Select "how to scan an original of several page in a single file.
    4. Follow the steps from there

    I hope that assistance, have a wonderful day

  • How to change the color of a scanned document converted to PDF

    HII...

    I have a scanned pdf document. How can I change the background color of these documents?

    Hi manasap1234 ,

    Please visit this link which deals with the same subject: change background in scanned document (analysis and optimization)

    Let us know if you face any problem.

    Thank you

    Shivam

  • How to change the color of a scanned document writing and make the background transparent

    I'm a newbie using Photoshop elements 11 and tempting - without success so far - to edit a document, I have scanned so I can upload it to a custom fabric printing service. I already scanned a handwritten recipe in color .tif format (which seems black and white, because the original is written black on white background). I also resized the image of 14 "x 23". I need help is:

    1. I want to change the color from black to red writing (specifically in the hexadecimal code cd0303).

    "2. I also want to add a border of 2" wide solid color in the same red around the 14"x 23" the recipe image (so the final image will be 18 "x 27".

    3. I want to make the background transparent instead of white recipe and to make sure that the background remains transparent when I download the final image to .png format printing service so that only the red writing and the border will be printed on the fabric.

    I would appreciate directions to do these things. For reasons I don't understand, when I created a file empty and set the color of the background transparent, then tried to make the changes I want, somewhere along the way the background changes to black.

    Thank you very much!

    Digital dabbler

    Try this:

    1. Open your scanned document and do not forget that there is good contrast. The native scan may need help.
    2. Duplicate the background layer, then turn off the visibility of the background layer by clicking on the "eye" icon. Work on the background copy layer
    3. Download the magic wand out of the toolbox tool, tolerance set at 32 (may have to experiment with this value), uncheck the "contiguous"... Left-click on a substantive area white. Press DELETE on the keyboard. Press CTRL + D to get rid of the dotted moving line.
    4. Set your foreground on cd0303 color chip
    5. CTRL + left click on the thumbnail of the layer with the writing, then edit > fill selection > foreground color
    6. Press CTRL + D
    7. Go to Select >, then change stroke (outline) selection. Race position inside, fixed width of race based on
    8. Remove the background layer, and then save to the file format which preserves transparency.
  • The network file scanned Documents (PDF or JPG) = 0 (OfficeJet Pro 8500 has 910 bytes

    I have OfficeJet Pro 8500 910 has connected to the wired network with domain

    I created a shared network folder with read access to my computer (operating system windows 8 Pro X 64) through IP address of printer

    http://10.181.XX.xxx

    The shared folder has appeared on the screen officeJet and test with success, when I wear analysis on the officejet, the digitized file appeared on the network folder but with of size 0 bytes and does not open even it is pdf or jpg

    I have same door on the other computer is windows 7 PRo X 64 spouse for the same field and scanned documents open succefuly.

    Help, please

    My problem was solved by updating the HP 8500 has the latest firmware

    Thanks for trying to help me

  • HP psc 1310 all in the printer software does not scan documents or computer keyboard control images.

    HP psc 1310 all in the software of the printer will not scan documents or photos of computer keyboard, control and transfer the file to the hard drive.

    Hi jghall35,

    1. When did you start to question?

    2 have you scan before without any problem?

    3. are you able to scan manually?

    4. What do you mean by the transfer of control of computer keyboard saying the file on the hard drive?

    5. what you trying to accomplish?

    Links:

    Scanning: Frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows7/scanning-frequently-asked-questions

    HP support link:

    http://h20000.www2.HP.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&TaskID=110&prodTypeId=18972&prodSeriesId=360489

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Photosmart HP 6510 Touch screen Scan App - no color scanner

    I just installed HP photosmart 6510 to iMac (OS X Lion).  When I try to scan using the Soft Touch screen Scan, it analyzes only in black & white.  I managed to scan in color when I use HP Scan 3 on the iMac.  How do you define the Scan App on the screen of the printer/scanner to scan in color?

    Hello
    The workflow default scanning set up to scan documents in black and white. Be sure to change the settings for scanning to scan color documents:

    First of all make sure you install the critical update below:
    http://FTP.HP.com/pub/softlib/software12/COL41827/MP-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg

    Now change the settings as follows:
    1 open the HP utility and select your device.
    2. based on Scan Settings open the "Scan to Computer".
    3. click on the tab scan tasks.
    4. Select the affected shortcut and click on change... (or double-click on the shortcut).
    5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
    6. in the expanded menu now, open the drop-down next to the Mode
    7. now select the color option, and then click OK to save the changes. The next scanned using this workflow is displayed in color.

    Kind regards
    Shlomi

  • 8500 a fail scan document feeder, even if the 'Original chargé' indicator is on

    My four-in-one is a HP Officejet Pro 8500 A910 Premium a

    My OS is Windows 7 64 bit.

    I use Adobe Acrobat to scan documents, and until recently, the process went well:

    1. Insert documents into the document feeder
    2. Printer sounds a chime, and touch screen says "charge Original."
    3. Click on 'Create document from the scanner' Acrobat software
    4. Pages are drawn from the feeder and scanned

    This is how it has ALWAYS worked, until recently.

    In the last few days, however, the process has changed. The first three steps above, are the same. However, step #4 is now:

    4. the pages in the document feeder are ignored

    (there is no sound indicating that the document feeder is enabled)

    and analysis follows the scanner flat glass

    Note that if I scan from an application that allows me to specify whether to use the flat glass OR the document feeder, the printer works properly. In other words, I can indicate that the documents are in the sandbox, and they are then drawn away and scanned.

    Note also that if I run a scan of the touch screen of the printer (rather than Adobe Acrobat), it works correctly.

    And finally, if in Acrobat, I said that the scanning process should show "native interface of the scanner" then I can specify "Document feeder" and the scan works properly.

    But until recently, I could get Acrobat "hide the native interface" and scans would work.

    It's like there is a "source of default document" in the scanner preferences somewhere, and the default value has been replaced by "flat." But if there is such a context, I was unable to find it.

    What help can offer you?

    Problem solved!

    HP support has determined that it was not a printer problem. They suspected a problem with Adobe Acrobat.

    With the help of Adobe Acrobat Tech support, I discovered a corrupted installation of Adobe Acrobat file inside on my computer. Removing and then reinstalling Adobe Acrobat has solved my problem.

  • When I scan documents with HP Photosmart 7510 ADF, how can I stop the pages to be marked?

    Hello

    I use a HP Photosmart 7510 (model No. C311a, product no. CQ877B)

    When I scan documents using the automatic document feeder, they are more often (80%) marked left.  It seems to be caused by the wheel which initially grabs the book.  It provokes a black spot of the width of the wheel to be left on the page.

    The mark appears about a quarter turn to the bottom of the page and is about 1/2 cm in height, but is very sensitive.  Sometimes, another brand is left a little further down the page and sometimes these two brands are accompanied by a very reduced, but still noticeable grey banner (again I believe caused by the wheel).

    The brand is very visible not only on the scanned now but also (of course) in the pdf file that result, and since I'm on this printer for things like job applications, it's not big.

    Other people know about this?  If Yes, is it possible to fix it or must return the defective printer?

    See you soon,.

    silverShnoop

    Hello silverShnoop

    Such problems can sometimes be caused by dirty rollers or the parts of the ADF (automatic document feeder). The following instructions (whereas for a different problem) contain instructions for the cleaning of the AAD.

    The ADF (ADF) captures no paper

    There is another article that could help as well. It contains instructions for cleaning the scanner glass.

    Vertical stripes, lines or streaks in the Copies or Scans

  • scanned document not to transfer on the desktop after put 10.11.2 updated

    HP Officejet Pro 8610 scanner can be controlled by OS X but scanned document does not appear on the desktop as shown on the details page.

    Update.  File can be found in "All My Files" but it's not the location that was requested on the scanning.

  • Cannot open the scanned document

    I use an officejet 8600 +.  I can't open the documents that have been scanned in PDF format.

    Hello

    Each of them or just one or two? Please scan 1 page (for test) computer and select document , and then open the scanned document.  You may need to update Adobe reader as mentioned on the following assistance:

    http://helpx.Adobe.com/Acrobat/KB/cant-open-PDF.html

    Kind regards.

  • HP C6280 All in One Printer: unable to save the scanned document of multi page as on the single Document using the Preview on IMAC computer

    I recently reinstalled my drivers on my IMAC computer to correct some strange characters appearing when printing from Microsoft word via Parallels.  The relocation at this time and the time has fixed this problem.  My most recent issue is not able to save a scanned document of multi page into a document using an excerpt?  In the latest that I had to do was high brightness, scanned documents to be saved and presto, all were saved under one.  Now you have to go save each of them at a time.  If you have a 5-page document, you need to go through the registration process 5 separate time create several documents, which is a big waste of time.  I have also my C6280 DPL 100 size should be a problem, I think.  To correct even any help would be greatly appreciated.

    RG.

    Hi @RGrantB3,

    Welcome to the HP Forums! I'd love to help you analyze documents several pages in a single file. When you scan, you select PDF as the format scanning? When you select the PDF file, you should see an option to select, save all pages in a single file, or a variant of this option.

    If you do not see this, please post a screenshot of you scanning settings for I can visually identify the issue.

    How to take a screenshot on a Mac.         How to post a picture on the HP Forum s.

    I can't wait to hear back on your part. If this resolves the issue, please click Accept as Solution button below so that others can see what has worked for you. Thank you.

  • I can not scan documents in the form of documents

    I have a HP Deskjet F4280 on my Windows 7 laptop.  I need to scan a document, but all the analysis in the form of images.  I don't get that picture options in the file Type drop down even if I have Documents in the profile.  Any suggestions?

    Hello @bekbek01 and welcome to the Forums of HP!

    I understand that you run into questions of scan.  I would like to help!

    I recommend you to perform a power reset the printer.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

    I would recommend then download and run the HP print and Scan doctor.

    Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

  • How to edit scanned documents when the output options are PDF files

    I have a printer of HP Photosmart Plus b209a-m.  How I edited the documents I'm scanning when the 3 output options are to create PDF or Tiff files?

    The button "scan" on the window of HP solutions says that you can "analyze and edit text with or without graph documents." Also, this website solutions indicates that I can edit documents that I scan.  But the 3 output to 'scan' options to create a PDF file, to send a PDF file or to create a Tiff file. I think that all of these types of files are not editable. I was not able to find an option to create text or Word files.

    Thanks for your help,

    Jim

    JSD says:

    I have a printer of HP Photosmart Plus b209a-m.  How I edited the documents I'm scanning when the 3 output options are to create PDF or Tiff files?

    The button "scan" on the window of HP solutions says that you can "analyze and edit text with or without graph documents." Also, this website solutions indicates that I can edit documents that I scan.  But the 3 output to 'scan' options to create a PDF file, to send a PDF file or to create a Tiff file. I think that all of these types of files are not editable. I was not able to find an option to create text or Word files.

    Software that comes with the printer HP Photosmart Plus B209a there OCR package in it. However, we can always install it by simply following procedure below:

    (1) perform a disk cleanup. (Start > all programs > Accessories > system tools > disk cleanup)

    (2) open the link below and save it on desktop OCR software

    FTP://ftp.HP.com/pub/Printers/ocragent/hpcom_OCR_140_003.exe

    (3) run the file after the download is complete.

    (4) if the error is displayed to indicate "this update does not support all of the HP device... ", do not close the message. It is very important.

    (5) open file folder

    (6) file open 7z

    (7) find the folder "ocr_web_pack".  Copy this folder on the desktop.

    8) click OK in the error message

    (9) open the "ocr_web_pack" file that is copied on the desktop and double-click "SETUP. "EXE" file

  • LaserJet M5035 MFP: I have a purple line which appears in the scanned document

    Hello

    When sending e-mail through the printer scanner, I have a purple line which appears in the scanned document. Scanning is done from the "feeder ' ' the printer and not the glass.

    The windows were all cleaned.

    I did the test and digital printing of the "feeder ' ' and I have no lines for printing!   I did update the firmware of the printer and I still have the same result.

    You have a solution to this problem?

    Thank you

    The small windows of the charger scanner had a small red above mark.  When the analysis has been done and sent on an e-mail, the line shows as it is scanned were made with the color scan option.  If I print the line doesn't show because the printer is not color!

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