The importer reported a generic error.

After you install the update of the first CC (20141) yesterday on my MacPro and my MacBook Pro (the two OSX 10.9.5), suddenly first on Mac no longer recognizes the .mov files. He does well on the MacBook Pro, but it's no funny at all to edit with a laptop. It was working fine until the update. I can't go back since I already edited the project with the MacBook Pro...

The message ""the importer reported an error generic. "doesn't help much because I see no idea how to solve this problem. "


Please, anyone having the same problem and know how to solve this problem?


Thanks for your reply.

Solution:

Do not use the underscore sign. Somehow PremierePro CC 2014 8.1 does not recognize the card where the files are located in. For example: B-roll 20140828_mov, rename as B - roll 20140828-mov, recreate a link to your files and they pop up again.

I can't explain why this solution is needed on the MacPro (okay, 2009, but run OSX 10.9.5) and not on the new MacBookPro with the same operating system installed.

In any case, I hope I helped some colleagues who work hard in the field.

Have a great day!

Tags: Premiere

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